Service Advisor

4 weeks ago

Buford, United States AutoNation, Inc. Full time

AutoNation Toyota Mall of Georgia

At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you'll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles. We represent 36 brands in 16 states, so there's always opportunity to grow your career as a Service Advisor and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.

Position Overview

Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language - and suggest up-sell opportunities to keep the customer's vehicle safe.

What Will I Do Every Day?

* Set, confirm and prepare for appointments with customers so they can have a great service experience
* Meet or exceed targeted sales goals & the targeted customer satisfaction index
* Greet customers in a friendly manner when they arrive
* Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
* Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
* Produce repair orders for customers, including cost and time estimates, with full transparency
* Communicate frequently with technicians and parts associates to ensure timely completion of work
* Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
* Follow up with customers to ensure satisfaction
* Gain superior product knowledge to effectively help customers
* Provide an exceptional customer experience to drive loyalty

What are the requirements for this job?

* High school diploma or equivalent
* Proven ability to provide an exceptional customer experience
* Ability to set and achieve targeted goals
* Prior sales experience preferred but not required
* Demonstrated communication, consultative, interpersonal and organizational skills
* The willingness to follow up with customers
* Experience and desire to work with technology
* Valid in-state driver's license and an acceptable, safe driving record

Why should I come work for AutoNation?

* You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect

Company Overview

AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with "DRVPNK" and "What Drives You, Drives Us." AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.

Benefits

Click here to learn more about our Benefits.

Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you.

AutoNation is an equal opportunity employer and a drug-free workplace.

  • Service Advisor

    1 month ago

    Buford, United States AutoNation Full time

    AutoNation Toyota Mall of Georgia At AutoNation, doing what’s right by the customer comes standard at 300 locations coast to coast, so it’s no wonder we have served over 10 million happy customers. As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your...

  • Service Advisor

    4 days ago

    Buford, United States Camping World Full time

    Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. Your passion will be rewarded through an aggressive, uncapped...

  • Service Advisor

    1 month ago

    Buford, United States Penske Automotive Full time

    Honda Mall of Georgia, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best...

  • Service Advisor

    3 weeks ago

    Buford, United States Penske Automotive Full time

    Honda Mall of Georgia, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best...

  • Service Advisor

    1 week ago

    Buford, United States AutoNation Full time

    We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. At AutoNation, we're not just interested in keeping up with the times - we're dedicated to...

  • Service Advisor

    1 month ago

    Buford, United States OneWater Inc Full time

    We are looking to add a qualified Service Advisor to our service team. Your main objective is to achieve the highest level of customer satisfaction, and to manage service scheduling and work write-ups in such a way as to meet or exceed the financial objectives of the department. Duties & ResponsibilitiesWork to surpass the shop's profitability goals by...

  • Service Advisor

    4 weeks ago

    Buford, United States OneWater Full time

    Job DescriptionJob DescriptionDescription:We are looking to add a qualified Service Advisor to our service team. Your main objective is to achieve the highest level of customer satisfaction, and to manage service scheduling and work write-ups in such a way as to meet or exceed the financial objectives of the department.Duties & ResponsibilitiesWork to...

  • Service Advisor

    7 days ago

    Buford, Georgia, United States OneWater Inc Full time

    Service Advisors are responsible for providing an excellent customer service experience at their OneWater store. They are passionate about delighting customers and achieving or exceeding the customers' expectations through timely service, done in a profitable and efficient manner. Duties & ResponsibilitiesSchedules service work, and processes retail,...

  • Automotive Customer Service Advisor

    4 weeks ago

    Buford, United States Pep Boys Full time

    **** **Automotive Customer Service Advisor** **Automotive Customer Service Advisor** **Requisition ID:** 113911 **Category:** Service Desk **Position Summary** Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the...

  • Beauty Advisor

    5 days ago

    Buford, United States Sephora Full time

    **Job ID**: 244024 **Store Name/Number**: GA-Mall of Georgia (0422) **Address**: 3333 Buford Drive, Buford, GA 30519, United States (US) **Hourly/Salaried**: Hourly (Non-Exempt) **Full Time/Part Time**: Flex **Position Type**: Regular **Beauty Advisor** As a Beauty Advisor, you are a key team member who inspires and helps our customers become the best...

  • HVAC Sales Consultant

    4 weeks ago

    Buford, United States JR BOLTON SERVICES INC Full time

    Job DescriptionJob DescriptionDescription:Bolton Heating, Air, and Fireplaces in Sugar Hill, GA is looking to hire a full-time HVAC Sales Consultant / In-home Comfort Advisor to meet with clients in their homes, determine their needs, and close sales. Are you a motivated salesperson who is looking to advance your career with an established and respected...

  • HVAC Sales Consultant

    3 weeks ago

    Buford, United States JR BOLTON SERVICES INC Full time

    Job DescriptionJob DescriptionDescription:Bolton Heating, Air, and Fireplaces in Sugar Hill, GA is looking to hire a full-time HVAC Sales Consultant / In-home Comfort Advisor to meet with clients in their homes, determine their needs, and close sales. Are you a motivated salesperson who is looking to advance your career with an established and respected...

  • Beauty Advisor

    3 weeks ago

    Buford, Georgia, United States Sephora Full time

    Job ID: 247833Store Name/Number: GA-Mall of Georgia (0422)Address: 3333 Buford Drive, Buford, GA 30519, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized experiences for every...

  • Beauty Advisor

    1 month ago

    Buford, Georgia, United States Sephora Full time

    Job ID: 247833Store Name/Number: GA-Mall of Georgia (0422)Address: 3333 Buford Drive, Buford, GA 30519, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized experiences for every...

  • Licensed Beauty Advisor

    3 weeks ago

    Buford, Georgia, United States Sephora Full time

    Job ID: 248620Store Name/Number: GA-Mall of Georgia (0422)Address:3333 Buford Drive, Buford, GA 30519, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time:Part TimePosition Type: RegularYour Role at Sephora: As a Licensed Beauty Advisor, you'll guide clients on their beauty journey, creating memorable experiences. If you love beauty,...

  • Licensed Beauty Advisor

    1 month ago

    Buford, Georgia, United States Sephora Full time

    Job ID: 248620Store Name/Number: GA-Mall of Georgia (0422)Address:3333 Buford Drive, Buford, GA 30519, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time:Part TimePosition Type: RegularYour Role at Sephora: As a Licensed Beauty Advisor, you'll guide clients on their beauty journey, creating memorable experiences. If you love beauty,...

  • Beauty Advisor

    4 weeks ago

    Buford, United States Sephora Full time

    Job ID: 247833Store Name/Number: GA-Mall of Georgia (0422)Address: 3333 Buford Drive, Buford, GA 30519, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized experiences for...

  • Beauty Advisor

    3 weeks ago

    Buford, United States Sephora Full time

    Job ID: 247833Store Name/Number: GA-Mall of Georgia (0422)Address: 3333 Buford Drive, Buford, GA 30519, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized experiences for...

  • Licensed Beauty Advisor

    4 weeks ago

    Buford, United States Sephora Full time

    Job ID: 248620Store Name/Number: GA-Mall of Georgia (0422)Address:3333 Buford Drive, Buford, GA 30519, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time:Part TimePosition Type: RegularYour Role at Sephora: As a Licensed Beauty Advisor, you'll guide clients on their beauty journey, creating memorable experiences. If you love beauty,...

  • Licensed Beauty Advisor

    3 weeks ago

    Buford, United States Sephora Full time

    Job ID: 248620Store Name/Number: GA-Mall of Georgia (0422)Address:3333 Buford Drive, Buford, GA 30519, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time:Part TimePosition Type: RegularYour Role at Sephora: As a Licensed Beauty Advisor, you'll guide clients on their beauty journey, creating memorable experiences. If you love beauty,...