PT Food Lion To Go Associate

1 month ago

Emporia, United States Food Lion Full time
Provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Food Lion To-Go Lead in maintaining standards according to Food Lion's standard practice manual. Maximize sales through excellent customer service.

  • Smiles, greets each customer, uses name whenever possible and provides prompt, accurate and friendly service while engaging customers to create a positive shopping experience
  • Exhibit behaviors that align with Food Lion's guiding principles, core values, vision, and strategy
  • Ability to shop multiple customer orders using the designated tools and equipment
  • Recognize or differentiate between all types of produce carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuce, etc.)
  • Substitute items when requested
  • Scan, bag, and label the purchase efficiently and accurately, while following established company policy and procedure
  • Verify all customer IDs presented and observe store policies pertaining to the sale of alcoholic beverages
  • Assist customers picking up orders
  • Complete Accountability Form from end to end process
  • Is courteous and helpful to other associates
  • Wears the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
  • Adheres to all company guidelines, policies and standard practices
  • Performs all other duties as assigned
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

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