Registrar

4 weeks ago

Long Island City, United States Tech Observer Full time

Job Summary:

The Registrar is responsible for the business aspect of the department as well as the patient focused care delivery within the department. Activities include: registration, insurance verification and notification, updating of financial and demographic information, reception and other duties as assigned.

Essential Duties and Responsibilities

* Greet and direct patients, visitors, and staff.
* Answers telephones promptly and courteously. Directs calls to appropriate personnel and/or departments, takes messages and assures delivery of same.
* Collects and distributes patient referral information received from affiliated physicians.
* Escorts visitors and patients to appropriate areas; provides information to assist patient and/or visitors. • Is open and responsive to the diverse backgrounds and experience of other people and promotes an environment that is sensitive to cultural diversity.
* Distributes departmental reading material such as Emergency Department brochure, Health Care Proxy and Patient Bill of Rights. Ensures such documents are readily available.
* Registers patients by updating or entering patient demographic, financial information and emergency contact data into the computer system.
* Verifies demographic information and insurance coverage by interviewing patient/family member/friend.
* According to policy and established procedure generates patients' chart and attaches pertinent information such as Emerg Card, Medicaid threshold and EMS sheet, etc.
* According to policy and established procedure reviews discharged patient charts for diagnosis, physician signature, dictation code, menu and appropriate forms for completion.
* According to established policy and procedure processes specimens for laboratory(ies) by assuring that specimens are appropriately labeled, forms are competed and identification processes have been followed.
* File charts and retrieve old records.
* Retrieves completed charts, addressograph plate and all supporting documents from patient treatment area. • Enters data into required computerized system.
* Maintains patient recall file.
* According to policy and established procedures insured that all papers, forms, etc. are stamped appropriately.
* Logs patients on/in to the appropriate registration sheets/logs. Reconcile log books.
* Obtains signatures for consent.
* Makes clinic appointments.
* Other duties as assigned.

Shared Duties and Responsibilities Across Department

* Greet visitors and answer telephones promptly and courteously. Escort visitors to appropriate area, when necessary. Provide information and make referrals when appropriate.
* Answer Call System and refer to appropriate staff.
* Maintain a safe, clean and functional environment, including removing trash and bringing physical plant and equipment problems to the attention of the managers.
* Transport patients on stretchers or wheelchairs, as required.
* Assists in interpreting, as required by current protocols.

Skills:

* 6-9 months of health care experience in order to become familiar with institutional policies and procedures preferred.

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