LPN - Medical Office

4 months ago

Pensacola, United States West Florida Medical Center Clinic PA Full time
JOB SUMMARY
The LPN is responsible for assisting the physician* with direct patient care and conducting office/hospital procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Identify self to internal and external customers by wearing identification badge at all times.
  • Greet patients with courtesy and respect. Answer questions and direct requests appropriately and efficiently.
  • Assist physician* with direct patient care; assist with exams.
  • Obtain history, drug allergies, current medications and vital signs from patient.
  • Set up and assist with office surgical procedures; remove sutures, staples, change dressings.
  • Document exam and treatment protocol, including operative discussion.
  • Educate patient regarding visit, exam, treatment and medications, to include side effects, procedures, testing (including pre-op and post-op care).
  • Answer incoming telephone calls and,
  • Take message if appropriate and document
  • Determine status of patient's systems, and direct care accordingly, i.e. inform doctor if immediate care is needed, offer work-in versus routine appointment, and refer patient to emergency room for emergent issues.
  • Assure scheduling of surgeries, x-rays and labs.
  • Report lab and x-ray results to patient.
  • Track diagnostic procedures to assure that patients have had all diagnostic studies performed, reviewed by physician* and patient notified of results within a timely manner.
  • Notify patients of unexpected delays in their appointment; offer to reschedule appointment when appropriate.
  • Informs physician* of patient and office status to assure a timely flow of patients.
  • Call in prescriptions to pharmacy if appropriate.
  • Adjust schedules according to physician* request.
  • Clean and sterilize instruments.
  • Anticipate departmental needs and improve office efficiency by assisting other staff as necessary.
  • Completes office/hospital charge slips with appropriate diagnosis/CPT code and submits for data entry on a daily basis.
  • Other duties as assigned.

*Physician has the option to delegate this responsibility to a mid-level provider.

CORPORATE CULTURE RESPONSIBILITIES
  • Follow established corporate and department-specific policies and procedures.
  • Attend all corporate and department-specific required training.
  • Uphold MCC's Purpose, Values, and Vision.
  • Abide by MCC's Corporate Culture Responsibilities.
  • Perform other duties as may be assigned cheerfully and willingly.

Requirements

EDUCATION/EXPERIENCE REQUIREMENTS
  • Graduate of Licensed Practical Nursing program, with an Associate's degree.
  • Two years clinical experience.
  • Must be licensed by the State of Florida as a Licensed Practical Nurse prior to hire and/or transfer into an LPN position and maintain licensure throughout employment in this position.
  • Must hold and maintain Healthcare Provider Basic Life Support (CPR and AED) certification.

KNOWLEDGE, SKILLS AND ABILITIES
  • Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills.
  • Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
  • Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
  • Preferred ability of typing 40 cwpm
  • Proficient in use of English language both in written and verbal communication.
  • Must be able to communicate with individuals of varying socio-economic backgrounds.
  • Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Professional demeanor and recognition of privacy considerations for patients and families.
  • Familiarity with standard concepts, practices and procedures within nursing field.
  • Compliance with hospital regulations and mandatory training/certifications.

PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
  • Strength (Lift/Carry/Push/Pull): Medium (exerting up to 50 pounds of force occasionally)
  • Standing/Walking: Occasionally; activity exists up to 1/3 of the time
  • Keyboarding/Dexterity: Frequently; activity exists from &fac34; of the time
  • Ability to look at a computer screen for extended periods.
  • Ability to perform constant repetitive hands and finger motions.
  • Ability to perform physical labor, including, but not limited to: holding, stooping, kneeling and occasional lifting of up to 50 pounds without mechanical aid, for an extended period of time.
  • Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time.
  • Talking (Must be able to effectively communicate verbally): Yes
  • Seeing: Yes
  • Hearing: Yes

EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
  • Must exhibit stable work behaviors daily.
  • Must possess adequate individual coping skills.
  • Ability to remain calm and professional regardless of workload or time constraints.
  • Must be able to work under stress and remain calm and professional.

WORK ENVIRONMENT
  • Exposed to frequent and constant interruptions in daily functions/schedule.
  • Must be available to customers and staff throughout the day.
  • May be required to work extended hours to meet department needs.
  • Clinical/Medical practice back office operations.

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