Customer Service Representative

1 week ago


Lynn, United States J. Edward Staffing LLC Full time

Wood Insurance is looking for Personal Lines Account Manager/CSR to join their team in Lynn, MA.

Schedule: In- person Monday- Friday 9-5pm

Details:

  • Experience not required, but preferred
  • Supportive training provided
  • Starting pay: $25/Hr.

Skills Required:

  • Proficient in Microsoft Office & Adobe Acrobat
  • Exceptional communication and interpersonal skills
  • Excellent problem-solving & collaboration skills
  • Strong organization skills & detail oriented
  • Work well in a fast pace environment
  • Ability to multi-task & prioritize

Responsibilities:

  • Greet walk in clients and answer phone inquiries
  • Resolve client's concerns and issues effectively & efficiently
  • Review and recommend insurance coverages for clients
  • Maintain complete and accurate files in our agency management system
  • Process quotations, binders and endorsements for all client business

Benefits:

  • Health Insurance, Dental Insurance & Long-term disability
  • 401k with 100% match up to 6% of employee pay
  • Annual bonus and sales incentive opportunities
  • Generous holiday pay
  • Paid Time Off
  • Private building with free on-site parking


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