Administrative Supervisor

1 week ago

Knoxville, United States amr Full time
Administrative Supervisor - Knoxville, TN

SUMMARY:

Reporting to the Operations Manager, the Administrative Operations Supervisor will assist with the day-to-day operations by promoting the company values, guiding principles, and the strategic goals of GMR. The Administrative Operations will work to meet the business objectives of the organization through consumer satisfaction, positive community relations, retaining a profitable market share, and driving employee morale.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Maintain master schedule for field and supervisory personnel.
  • Ensure optimal service levels to agencies, hospitals, and the medical community.
  • Analyze information regarding customer satisfaction, modify processes, and counsel employees to ensure high levels of customer service.
  • Share information with others in the region and other GMR operating companies to increase the use of best practices.
  • Establish plans and implement specific actions to assist in the quick and effective integration of new companies into the GMR family.
  • Mentor employees, conduct performance evaluations, counsel/provide disciplinary actions to assigned personnel and works to facilitate individual and team development that drives positive results.
  • Responsible for compliance with and enforcement of company/department policies and procedures.
  • Establish goals and objectives for field operations based upon communicated goals and strategies for the region and clearly communicate these goals/objectives to the appropriate employees.
  • Provide direction, clarity of expectations, and coaching to supervision.
  • Manage employee performance by setting and communicating standards, measuring results, and providing feedback.
  • Role model appropriate behavior regarding GMR Vision and Guiding Principles.
  • Monitor and ensure compliance with OSHA, EEO, and other applicable local, state/federal laws governing business and employee relations.
  • Actively develop, train, and promote the use of work teams for process improvement.
  • Ensure effective, timely, and cost-efficient contract administration.
  • Code and enter attendance information and lost unit hours.
  • Initiate process requests for leave of absence.
  • Process shift bids.
  • Maintain certification and qualification records.
  • Maintain bid/transfer records.
  • Adhere to all company policies and procedures.
  • Assist field personnel with scheduling and payroll issues.
  • Assure full and appropriate staffing of units to minimize lost unit hours.
  • Initiate Personnel Action Notice for all employee status changes.
  • Provide customer service to field employees.
  • Initiate and receive telephone calls.
  • Coordinate and direct the activities of the Operations Supervisors and Field Supervisors, applying fundamentals of leadership and supervision while promoting teamwork.
  • Perform or coordinate fair and impartial investigation of incidents, personnel matters, complaints, and ensure their timely resolution.
  • Address complaints and resolve problems.
  • Assist in driving performance management.
  • Comply with all employment laws and support affirmative action/equal opportunity and diversity goals.
  • Adhere to all company policies and procedures.
  • Adhere to and compliance with information systems security policies.
  • Attend Information Systems security training, when offered. Report information systems security problems.
  • Mentor employees, conduct performance evaluations, counsel, and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results.
  • Responsible for compliance with and enforcement of company/department policies and procedures.

Non-Essential Duties and Responsibilities:
  • Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

Education/Licensing/Certification:
  • Current EMT or Paramedic license.

Experience:
  • Minimum of three years EMS experience.
  • Minimum of two years supervisory experience.
  • Demonstrated effective track record cultivating relationships with internal and external customer-base.
  • Previous administrative experience preferred.

Knowledge and Skills:
  • Good working knowledge of Microsoft Office (including: Outlook, Word and Excel).
  • Must have strong organizational skills.
  • Effective oral, written, and interpersonal communication skills.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

  • Administrative Supervisor

    4 weeks ago

    Knoxville, Tennessee, United States PrideStaff Full time

    With PrideStaff, we are seeking a skilled Administrative Supervisor to oversee all administrative functions at our site. Estimated salary: $42,000/year based on a 40-hour workweek and 52 weeks per year.Job OverviewWe are a leading staffing agency providing temporary, temp-to-hire, and direct hire job opportunities in various industries. As an Administrative...

  • Administrative Supervisor

    1 day ago

    Knoxville, United States amr Full time

    Administrative Supervisor - Knoxville, TNSUMMARY: Reporting to the Operations Manager, the Administrative Operations Supervisor will assist with the day-to-day operations by promoting the company values, guiding principles, and the strategic goals of GMR. The Administrative Operations will work to meet the business objectives of the organization through...

  • Operations Supervisor

    2 weeks ago

    Knoxville, United States Dayton Freight Full time

    Overview As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner. Responsibilities * Compile production and service records and measure conformance to standards * Inspect and measure...

  • Administrative Operations Manager

    2 weeks ago

    Knoxville, Tennessee, United States AMR Corp. Full time

    About the RoleWe are seeking a highly skilled Administrative Operations Manager to join our team at AMR Corp. in Knoxville, TN. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our organization.Job SummaryThe Administrative Operations Manager will assist with the day-to-day operations by promoting company...

  • Systems Administrator

    2 weeks ago

    Knoxville, United States McNabb Center Full time

    Systems Administrator Help Others, Make a Difference, Save a Life.Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated?You have a lot of choices in where you work...make the decision to work where you are valued!Join the McNabb...

  • Nursing LPN Program Supervisor

    1 month ago

    Knoxville, United States Sevita Full time

    D&S Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join...

  • Operations Supervisor

    1 week ago

    Knoxville, Tennessee, United States WestRock Full time

    WestRock is seeking a highly skilled and detail-oriented Operations Supervisor to oversee the day-to-day operations of our production line.Key ResponsibilitiesOur ideal candidate will be responsible for:Inventory ManagementTracking and Reconciliation of InventoryAssisting with Line Set-upThe successful candidate will have excellent communication and...

  • Administrative Coordinator

    4 weeks ago

    Knoxville, United States University of Tennessee Full time

    Notice: The University of Tennessee is transitioning to a new career site in January 2025. There may be a period in which our applicant website is unavailable for new applications. Current applications will be reviewed by hiring committees, but new accounts will be necessary for future applications. Thank you for your patience. Administrative Coordinator ...

  • Store Supervisor

    7 days ago

    Knoxville, United States America's Thrift Stores Full time

    What's In It For You! * EVERY employee is bonus eligible after 90 days!! * Employee discounts * Growth opportunities * Help others through our charity partners * Save the environment! Why We Will Love You * Your smile lights up the room! * Your care for our customers, donors and team members * Your unique personality and amazing attitude * You are ready...

  • Temp to Perm

    3 days ago

    Knoxville, United States Della Infotech, Inc. Full time

    Client is looking for Temp-to-Perm candidates... ONLY temp to perm interested candidates at this time.The Office of the Facility Rear Deputy Chiefs, a mission-driven, complex, and dynamic oversight and direct administration arm to the CityState's Presidents Office of Infra Structure. The CityState in the Knoxville Tennessee seeks a Rear Deputy Chief of...

  • Temp to Perm

    2 weeks ago

    Knoxville, United States Della Infotech, Inc. Full time

    Client is looking for Temp-to-Perm candidates... ONLY temp to perm interested candidates at this time.The Office of the Facility Rear Deputy Chiefs, a mission-driven, complex, and dynamic oversight and direct administration arm to the CityState's Presidents Office of Infra Structure. The CityState in the Knoxville Tennessee seeks a Rear Deputy Chief of...

  • Store Supervisor

    7 days ago

    Knoxville, United States America's Thrift Stores Full time

    What's In It For You!EVERY employee is bonus eligible after 90 days!!Employee discountsGrowth opportunitiesHelp others through our charity partnersSave the environment!Why We Will Love YouYour smile lights up the room!Your care for our customers, donors and team membersYour unique personality and amazing attitudeYou are ready to lead a diverse teamYou have a...

  • Store Supervisor

    1 day ago

    Knoxville, United States America's Thrift Stores Full time

    What's In It For You!EVERY employee is bonus eligible after 90 days!!Employee discountsGrowth opportunitiesHelp others through our charity partnersSave the environment!Why We Will Love YouYour smile lights up the room!Your care for our customers, donors and team membersYour unique personality and amazing attitudeYou are ready to lead a diverse teamYou have a...

  • Supervisor, Laboratory

    1 month ago

    Knoxville, United States Dairy Farmers of America Full time

    General Purpose:Supervise and coordinate technical and administrative functions of the laboratory. Ensure all analyses are conducted in accordance with approved certified methods and procedures.   Job Duties and Responsibilities:Maintain lab and employee certificationTrain employees on proper procedures and testing techniquesReport test results in a timely...

  • Nursing LPN Program Supervisor

    1 week ago

    Knoxville, TN, United States Sevita Full time

    D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. Youll join a mission-driven team and create relationships that motivate us all every day. Join us...

  • Supervisor-House Registered Nurse- Day

    2 months ago

    Knoxville, United States Acadia Healthcare Full time

    Description ESSENTIAL FUNCTIONS: As needed, collaborates with interdisciplinary treatment teams, other departments and administration to ensure that all residents’ physical, biopsychosocial, age, developmental and cultural needs are met and when they are not met, acknowledges and works to resolve customer complaints. Enforce and interpret policies for...

  • Supervisor-House Registered Nurse- Night

    2 months ago

    Knoxville, United States Acadia Healthcare Inc. Full time

    ESSENTIAL FUNCTIONS: * As needed, collaborates with interdisciplinary treatment teams, other departments and administration to ensure that all residents' physical, biopsychosocial, age, developmental and cultural needs are met and when they are not met, acknowledges and works to resolve customer complaints. * Enforce and interpret policies for the delivery...

  • Supervisor-House Registered Nurse- Night

    2 months ago

    Knoxville, United States Acadia Healthcare Full time

    Description ESSENTIAL FUNCTIONS: + As needed, collaborates with interdisciplinary treatment teams, other departments and administration to ensure that all residents' physical, biopsychosocial, age, developmental and cultural needs are met and when they are not met, acknowledges and works to resolve customer complaints. + Enforce and interpret policies for...

  • Supervisor-House Registered Nurse- Night

    2 months ago

    Knoxville, United States East TN Behavioral Health Full time

    ESSENTIAL FUNCTIONS:As needed, collaborates with interdisciplinary treatment teams, other departments and administration to ensure that all residents' physical, biopsychosocial, age, developmental and cultural needs are met and when they are not met, acknowledges and works to resolve customer complaints.Enforce and interpret policies for the delivery of...

  • Nurse Supervisor Opportunities at StoryPoint

    1 week ago

    Knoxville, Tennessee, United States StoryPoint Full time

    Job Opportunity SummaryWe are seeking a skilled Licensed Practical Nurse (LPN) to join our team at StoryPoint Knoxville West. This role involves providing exceptional care and support to our residents, while also contributing to the overall success of our community.About StoryPointStoryPoint is a dynamic company that prioritizes employee satisfaction and...