Client Support Administration Support

3 weeks ago

Sumter, United States gTANGIBLE Corporation Full time

gTANGIBLE Corporation (gTC), www.gtangible.com, is a C corporation and a registered Government contractor that provides services and solutions in:

  • National Security Programs
  • Professional, Administrative, and Management Support
  • Mission and Warfighter Support

We are a Service Disabled Veteran Owned Small Business (SDVOSB) and the founder has years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position.


Requisition Type: Open


Position Title: Client Support Administration Support


United States Air Force Central Command (USAFCENT) is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports USAFCENT Command Operations Center in support of AFCENT/Chief of Staff.


Location: Shaw AFB, SC


Security Clearance Level: Secret


Duties and Responsibilities

  • Configure user software, modify software configuration, and perform basic configuration management functions.
  • Provide limited software application assistance for commonly used office automation and perform initial system diagnostics and troubleshooting of systems.
  • Coordinate support issues with all agencies (e.g., customers, Functional System Administrator (FSA), Communication Focal Point (CFP), etc.).
  • Review organization's needs for computer resources on an annual and as needed basis.
  • Validate computer equipment requirements and unit Equipment Custodian requests as well as assist Equipment Custodian with hardware and software inventories.
  • Promote user awareness concerning unauthorized or illegal use of computer hardware and software in support of Operation Security (OPSEC)/Communication Security (COMSEC).
  • Report security breaches to the Information Assurance Officer and distribute security information to the A4 staff.
  • Serve as Common Access Card Pin Reset (CPR) Trusted Agent USAF Public Key Infrastructure (PKI) to include resetting of pin numbers for Common Access Cards.

Knowledge and Qualifications

  • Possess DoD 8570 IAT Level 1 certification and maintain certification.
  • Minimum of five years' experience in personal computer and desktop support
  • Possess the ability to multi-task, work independently and as part of a team, trouble shoot methodologies and solve issues and communicate verbally and written with customers in a high operations tempo environment.
  • Minimum of five years' experience with Defense Information Systems Agency (DISA) MIAP program and Supply Electronic Document Control program.

gTANGIBLE Corporation is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, or political affiliation.

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