Customer Service Representative

5 days ago


South Jordan, United States Hired by Matrix Full time
At-a-Glance: Are you ready to build your career by joining a global financial institution. If so, our client is hiring a Customer Service Representative

Position Type: Contract, Onsite

Required:
  • College Degree OR
  • Previous contact center experience.
  • Ability to contribute in a fast paced, team-oriented environment.
  • Aptitude to multi-task and adjust quickly to change in a busy financial service center. 
Responsibilities:
  • Handle incoming phone calls regarding various service inquiries on accounts.
  • Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
  • Functional support areas include Cash Management products and services, online (client website) and Mobile app, and general account or financial related inquiries.
  • Highly professional, career driven, and committed to World-Class Service. 


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