Jr. Payroll Coordinator

1 month ago

Kansas City, United States Massachusetts Bay Transportation Authority Full time

The Jr. Payroll Coordinator will be responsible for the day-to-day administration of the payroll help desk, which will include answering the payroll phone line, resetting employee HR/CMS passwords, responding to payroll inquires; providing direction on using the timekeeping system; analyzing and reporting employee related payroll detail such as leave balances, incomplete/unapproved timecards, employee tax withholdings, direct deposit, etc. Additionally, this role will be responsible for the fulfillment of current and prior employee W-2 requests as well as the review and correction of incorrect payroll. 

* Oversee the day-to-day administration of the payroll help desk. 
* Answer payroll related questions, manage discrepancies, handle leave allocations, and stay updated with legislative and union contract changes. 
* Collate payroll information and files as needed while ensuring information is accurate and complete.
* Perform cross-checks to identify employee payment errors; develop a root-cause analysis to help rectify issues and ensure they don't happen again. 
* Respond to customer, vendor, and co-worker inquiries in a courteous and professional manner consistent with the Authority's customer service quality standard.
* Review, reconcile and distribute employee pay slips and statements. 
* Monitor payroll calculations and payments to ensure compliance with relevant legislation, bargaining agreements and company policy and update processes accordingly. 
* Assist employees with securely updating tax withholdings, direct deposit information and HR/CMS log in credentials. 
* Fulfill past and present employee pay statement, W-2, W-2C and payroll reversal requests.
* Provide direction as needed to employees and managers utilizing HR/CMS
* Research documents for supervisors, managers, and employees alike, to clarify payroll processed and assist in correcting errors when needed.
* Compile, analyze and conduct the following data within 24 - 48 hours: upload personal days for eligible employees, email daily reports to various areas regarding high exceptions, follow up on missed/invalid punches and unreported/unapproved time.
* Perform related duties and projects as assigned in an accurate and timely manner. 
* A high school diploma or equivalent (G.E.D.)
* One (1) year experience in payroll administration
* Strong educational background and technical competencies, including proficiency in various Payroll & HRIS software systems and programs. 
* Some knowledge and computation of statutory payroll tax law
* Effective organizational, technical, analytical, multi-tasking and interpersonal skills.
* Ability to plan, prioritize and balance responsibilities.
* Understand mathematics principles and operate with the utmost discretion.
* Familiarity with Microsoft Word, Excel, Access, and Oracle Database applications
* Ability to communicate effectively and efficiently with all levels of employees within the organization, including active listening.
* A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience 

Preferred Experience and Skills

* Payroll Compliance Practitioner designation (PCP) 
* Familiarity with PeopleSoft HRIS/Payroll 
* Degree in Business, Accounting, or related field 

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