General Manager

3 weeks ago

Saint Petersburg, United States Tulip Cremation Full time

Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.

Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.

We are currently seeking a highly talented General Manager at Anderson-McQueen Funeral Home in St. Petersburg, FL. This role is responsible for day-to-day operations, customer service standards, being a company ambassador to the community, the overall financial performance of the locations, and Team Member development that creates, supports, and sustains a high-performance, innovative, and family-centric culture. A General Manager interacts directly with client families, handling all aspects of the service and ensuring the client family receives a flawless experience that captures, acknowledges, and shares the life purpose of their loved one.

Overview & Responsibilities:

* Builds and maintains a strong "brand" by building relationships in the community, staying innovative with social media, i.e., FB, Instagram, and keeping the individual brand aligned with the business segment
* Ensures every client family is presented with all service and merchandise options - Every Family, Every Option, Every Time
* Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
* Maintains customer service standards as implemented for appropriate brands
* Leads facility management to include ensuring the fleet of vehicles and all areas of the building and grounds, i.e., landscaping, painting, and parking lot adequately maintained and in working order always
* Leads and oversees, and manages all financial components, including vendor relationships, i.e., signing checks, annual budgeting, accounts payable and receivable, labor management, daily sales outstanding (DSO), revenue, and EBITDA for the locations
* Drives revenue, sales, and business results
* Holds responsibility for leading monthly and quarterly financial and business reviews with Team Members
* Leads all disaster relief efforts in partnership with supervisor, i.e., hurricanes, winter storms, tornadoes, etc., to ensure Team Members, Client Families, and building are safe and secure
* Partners with home office department leaders, i.e., marketing, finance, human resources, and IT, by maintaining regular ongoing two-way communication
* Acts to improve market share through membership through board/officer participation of at least one community organization, i.e., rotary, regularly participates in at least two community events, and groups and other community relationships as assigned by your supervisor
* Carries out other projects and duties as assigned, i.e., car washing, building and equipment repair, pre-need arrangement planning
* Participates in weekly update calls with supervisor to share and exchange resources and to ensure goals are being met
* Communicates the importance of a differentiated guest experience by clearly articulating the value of ShareLife
* Holds self and all direct reports accountable for completing all company assigned learning assignments, including compliance, i.e., OSHA, FTC, Harassment prevention
* Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location
* Leads all labor-management components for the location/s Team Members, i.e., scheduling, labor margins, overtime, timecards
* Oversees Preneed Production, including managing the budget, staffing for Preneed sales, and ensuring At-need families are aware of future pre-need offerings
* Initial transfers of decedents, embalms, dresses, cosmetizes, caskets, and prepared deceased on an as-needed basis (per appropriate licensing) to the instructions obtained from the family
* Meets with client families to listen and arrange personalized funeral services and ensures their experience with the business is of the highest quality
* Utilizes systems/technology, i.e., arrangement conference technology system in place to review merchandise options, enter contracts and complete necessary forms at the time of arrangement, and complete tasks and resulting details
* Ensures proper paperwork, including permits and certificates, is completed timely and in accordance with relevant laws and regulations
* Supervises and supports funeral services regularly and oversees all post-service follow-up as needed
* Demonstrates an understanding of family surveys and can address concerns and complaints with the family providing feedback

Requirement & Qualifications:

* High school diploma or the equivalent
* Valid state-issued funeral director license (as per state licensing requirement)
* Experienced decedent care, i.e., embalming (per state requirements)
* Keep all licenses and continuing education requirements current and in good standing
* Minimum one to three years of management experience and the funeral industry combined is preferred
* Demonstrated knowledge & experience of all aspects of the funeral service
* Ability to lead and support the customer interaction experience
* Works cohesively with supervisor and builds strong relationships with peers and direct reports
* Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
* Organizational and planning skills; time management skills, and the ability to prioritize work
* Lead a team of Funeral Directors and Team Members with the ability to address and effectively resolve concerns and complaints
* Operations knowledge, specifically profit & loss systems, i.e., costs controls, effectively collect funds at the time of arrangement conference, educate every family on every option every time to create additional revenue and to ensure client satisfaction
* Strong communication skills and high levels of compassion and integrity
* Ability to lift 150lbs safely
* Valid state-issued driver's license with a clear driving record

Team Member Benefits Include:

* Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage
* Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve
* Competitive salaries and performance incentives
* Team member referral program
* Medical, dental, prescription, and vision insurance
* Vacation, sick, and holiday pay
* 401k with company match
* Company-paid life insurance, long-term disability, and short-term disability

#HP2023

  • General Manager

    1 month ago

    Saint Petersburg, United States Taco Bell Full time

    General Manager Saint Petersburg, FL You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. GENERAL MANAGER You are responsible for...

  • General Manager

    3 weeks ago

    Saint Petersburg, United States Happy's Home Centers, Inc. Full time

    **Job Overview** General Managers are ultimately responsible for the performance of their individual location and its staff. A successful General Manager has high attention to detail, the ability to motivate a team, and a second-to-none work ethic. General Managers’ actions and decisions are the driving factor in a store's revenues, expenses, and...

  • General Manager

    4 days ago

    Saint Petersburg, United States Hunger + Thirst Restaurant Group Full time

    **Hunger +Thirst Group is seeking a GENERAL MANAGER** Hunger + Thirst Group is a staple in the St Petersburg area, with multiple different concepts ranging from full service Restaurants to craft cocktail bars. We are looking for like minded individuals to grow with us as we are looking to expand our portfolio. **Job description**: Restaurant manager...

  • General Manager

    2 weeks ago

    Saint Petersburg, United States Stretch Zone - 1041 Full time

    **Health, Wellness and Fitness Professionals** **Compensation / Perks**: - $1,500 Bi-Weekly+ 3% commission - Commission and bonus opportunities - Paid In-house stretching certification and training provided - High-energy atmosphere - Career growth opportunities - Continuing education opportunities **Employment Type: General Manager** **Who are we?** -...

  • General Manager

    2 weeks ago

    Saint Petersburg, United States DalMoros Fresh Pasta To Go Full time

    DalMoros Fresh Pasta To Go is looking for a General Manager at its location on Central Ave in downtown St. Petersburg! Originating in Venice, Italy DalMoros serves Fresh Pasta and Homemade Sauces in fast, convenient to-go boxes. In this role you'll learn what it takes to make fresh pasta, make homemade sauces, interact with customers at the register, and...

  • General Manager

    1 month ago

    Saint Petersburg, United States KRG Holdings LLC Full time

    Job DescriptionJob DescriptionSummary/ Objective The General Manager is passionate and upholds the brand’s culture and standards. Continuously shows strong leadership skills and work ethic. The General Manager understands that customer satisfaction always takes priority and efficient restaurant operations make it possible. They are experienced leaders with...

  • Associate General Counsel

    1 month ago

    Saint Petersburg, United States General Dynamics Ordnance and Tactical Systems Full time

    Overview This individual will provide legal and strategic support to General Dynamics Ordnance and Tactical Systems (GD-OTS) strategic business units on government contract, commercial, and regulatory issues. They will safeguard our reputation by ensuring that the company complies with applicable and give legal advice to management on relevant...

  • Associate General Counsel

    3 weeks ago

    Saint Petersburg, United States General Dynamics Ordnance and Tactical Systems Full time

    Overview This individual will provide legal and strategic support to General Dynamics Ordnance and Tactical Systems (GD-OTS) strategic business units on government contract, commercial, and regulatory issues. They will safeguard our reputation by ensuring that the company complies with applicable and give legal advice to management on relevant...

  • General Manager

    1 month ago

    Saint Petersburg, United States Bronwick Recruiting and Staffing Full time

    Job DescriptionJob DescriptionPosition Overview:We are seeking an experienced and visionary General Manager to lead our custom stone countertop business and oversee multiple sites in the future. As the General Manager, you will be responsible for driving growth, operational excellence, and strategic direction across all aspects of our custom stone countertop...

  • General Manager

    3 weeks ago

    Saint Petersburg, United States Bronwick Recruiting and Staffing Full time

    Job DescriptionJob DescriptionPosition Overview:We are seeking an experienced and visionary General Manager to lead our custom stone countertop business and oversee multiple sites in the future. As the General Manager, you will be responsible for driving growth, operational excellence, and strategic direction across all aspects of our custom stone countertop...

  • General Manager

    6 days ago

    Saint Petersburg, United States Tropical Smoothie Cafe Full time

    The General Manager is responsible for leading the FOH and BOH operations of the Cafe. The GM will spend significant time performing managerial duties, as well as some back of house cooking functions. Key responsibilities include hiring, managing, training and disciplining restaurant team members as well as the management team. The GM is responsible for...

  • General Manager

    4 weeks ago

    Saint Petersburg, United States The Woodhouse Spa Full time

    Want to work at America’s best state of the art day spa? Ready to do what you love? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spas, voted America’s best day spa many years in a row. Our luxurious spa offers a variety of treatments and services designed to promote health, beauty, and relaxation. We are...

  • General Manager

    4 weeks ago

    Saint Petersburg, United States Stretch Zone - 1041 Full time

    Job DescriptionJob DescriptionHealth, Wellness and Fitness ProfessionalsCompensation / Perks:$1,500 Bi-Weekly+ 3% commissionCommission and bonus opportunitiesPaid In-house stretching certification and training providedHigh-energy atmosphereCareer growth opportunitiesContinuing education opportunitiesEmployment Type: General ManagerAre you looking for an...

  • General Manager

    3 weeks ago

    Saint Petersburg, United States Stretch Zone - 1041 Full time

    Job DescriptionJob DescriptionHealth, Wellness and Fitness ProfessionalsCompensation / Perks:$1,500 Bi-Weekly+ 3% commissionCommission and bonus opportunitiesPaid In-house stretching certification and training providedHigh-energy atmosphereCareer growth opportunitiesContinuing education opportunitiesEmployment Type: General ManagerAre you looking for an...

  • General Manager

    7 days ago

    Saint Petersburg, United States CMX Cinemas Full time

    **CMX Cinemas Tyrone Square **seeks a **General** **Manager **with a "People First" leadership style to join our winning team in providing the ULTIMATE movie going experience to our community! **About CMX Cinemas**: CMX Cinemas premiered in April 2017, offering guests an innovative VIP movie-going experience. Since that time, CMX has grown organically and...

  • Restaurant General Manager

    1 month ago

    Saint Petersburg, United States Goodwin Recruiting Full time

    We are seeking a dynamic General Manager to join our team. If a terrific culture and positive work environment are important to you, send us your resume today! Restaurant General Manager Benefits and Compensation:Extremely competitive salary. Bonus a General Manager, Restaurant, Manager, Staffing

  • General Manager

    4 days ago

    Saint Petersburg, United States Tropical Smoothie Cafe Full time

    The General Manager is responsible for leading the FOH and BOH operations of the Cafe. The GM will spend significant time performing managerial duties, as well as some back of house cooking functions. Key responsibilities include hiring, managing, training and disciplining restaurant team members as well as the management team. The GM is responsible for...

  • General Manager

    4 weeks ago

    Saint Petersburg, United States Recovery Oasis Full time

    General Manager at Recovery Oasis Location: Downtown St. Petersburg, Florida About Recovery Oasis: Recovery Oasis is a premier wellness destination specializing in cold plunge and sauna therapies. Located in the heart of downtown St. Petersburg, we offer a sanctuary where clients can rejuvenate their bodies and minds. Our mission is to provide an...

  • General Manager

    1 month ago

    Saint Petersburg, United States Flippers Pizzeria Full time

    Job DescriptionJob DescriptionThe Location:Apply today at the St Pete location:1054 4th Street NorthSt. Pete, FLThe Opportunity:What We're Looking For:3-5 years in management positions (preferably restaurant experience, including full service or fast food)Self-motivated with a friendly, out-going attitudeEffectively able to train and lead all team...

  • General Manager

    3 weeks ago

    Saint Petersburg, United States Flippers Pizzeria Full time

    Job DescriptionJob DescriptionThe Location:Apply today at the St Pete location:1054 4th Street NorthSt. Pete, FLThe Opportunity:What We're Looking For:3-5 years in management positions (preferably restaurant experience, including full service or fast food)Self-motivated with a friendly, out-going attitudeEffectively able to train and lead all team...