Customer Service Representative

3 weeks ago

Knoxville, United States Pilot Company Full time

**Company Description**

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

**Job Description**

Are you a master at customer service? Do you love to solve problems and make things happen? Do you enjoy administrative work and supporting your team members? This is the position for you

What you will do:

1. Complete all administrative activities connected with customer account set-up and maintenance

2. Respond to customer inquiries including pricing of products and services, delivery requests and issue resolution

3. Build relationships with customers and promote PSS products and services to grow sales and increase the volume of customers' purchases

4. Facilitate warranty claims with both customers and vendors

5. Communicate with the PSS sales and management teams to make leadership aware of customer concerns and issues

6. Complete PSS warehouse activities (e.g., package and ship orders, receive and inspect inventory, products) as necessary to support timely delivery of goods

7. Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level

8. Ensure all activities are in compliance with rules, regulations, policies, and procedures

**Qualifications**

What you will have:

+ High school diploma or equivalent certificate required

+ Bachelor's degree in business or related field preferred

+ Minimum one year's industry work experience required; two years' work experience preferred

+ Intermediate Microsoft Office skills

+ Basic CRM skills

+ Strong written and verbal communication skills

+ Excellent customer service skills and ability to handle difficult issues

+ Strong organizational skills and attention to detail

+ Ability to work as part of a team and problem-solve

+ Ability to adapt to change including a willingness to take on new tasks and technology

+ Travel required less than 5%

+ General office work requiring sitting or standing for long periods of time

+ Able to lift and move up to 75 lbs.

+ Able to bend, stoop and reach

+ Exposure to various weather conditions, temperatures and noises

**Additional Information**

+ Weekly pay

+ Medical, dental, vision, life

+ 401K match

+ Company paid holidays/PTO

  • Customer Service Representative

    1 month ago

    Knoxville, United States Luttrell Staffing Group Full time

    Luttrell Staffing Group is currently hiring Customer Service Representative positions in Knoxville, TN. Details for Customer Service Representative position: - $16 / Hour - Full-Time | Temp-to-Hire - Zero Fees - you'll never be charged for any screen Customer Service, Customer Service Representative, Representative, Staffing, Retail

  • Customer Service Representative

    4 days ago

    Knoxville, Tennessee, United States Floor & Decor Full time

    **Customer Service Representative**We are seeking a highly skilled Customer Service Representative to join our team at Floor & Decor. As a Sales Associate, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner.**Key Responsibilities:**Provide outstanding customer service by...

  • Customer Service Representative

    2 weeks ago

    Knoxville, Tennessee, United States Burlington Full time

    Are you looking for a challenging and rewarding role as a Customer Service Representative? Look no further! At Burlington Stores, Inc., we're seeking a highly motivated individual to join our team. As a Customer Service Representative, you'll be responsible for delivering exceptional customer service, resolving customer complaints, and maintaining a clean...

  • Customer Service Representative

    5 days ago

    Knoxville, Tennessee, United States Ulta Beauty Full time

    Retail Customer Service RepresentativeWe are seeking a friendly and approachable individual to join our team as a Customer Service Representative. In this role, you will have the opportunity to provide exceptional customer service while working in a fast-paced retail environment.About the Role:Greet each guest entering the store with a smile and a warm...

  • Customer Service Representative

    1 week ago

    Knoxville, Tennessee, United States Domino's Franchise Full time

    **Domino's Pizza Franchise Job Opportunity**We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at Domino's Pizza. This role offers a great opportunity for personal growth, development, and advancement in the food industry.The ideal candidate will have excellent communication skills, a positive...

  • Customer Service Representative

    5 days ago

    Knoxville, Tennessee, United States Burlington Full time

    Job ResponsibilitiesThe Customer Service Representative will play a vital role in delivering outstanding customer service, responding promptly to customer inquiries, and resolving any issues that may arise. This individual will also be responsible for operating a cash register, processing transactions, and handling returns and exchanges in a timely and...

  • Customer Service Representative

    5 days ago

    Knoxville, Tennessee, United States THE TRAVELERS INDEMNITY COMPANY Full time

    At THE TRAVELERS INDEMNITY COMPANY, we are seeking a skilled Customer Service Representative to join our team. This role will play a critical part in delivering an exceptional customer experience by providing timely and accurate responses to customer inquiries.The ideal candidate will possess strong verbal and written communication skills, with the ability...

  • Customer Service Representative

    3 weeks ago

    Knoxville, Tennessee, United States BreadBox Full time

    **Unlock Your Potential as a Customer Service Representative**BreadBox is looking for enthusiastic and empathetic individuals to join our team as a Customer Service Representative. In this role, you will be responsible for creating memorable experiences for our customers during the busy midday and evening hours.About the Job:Offer personalized assistance to...

  • Customer Service Representative

    5 days ago

    Knoxville, Tennessee, United States Pilot Flying J Full time

    At Pilot Flying J, we are committed to providing our customers with an exceptional shopping experience. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive fast and friendly service at the sales counter.Responsibilities:Deliver outstanding customer serviceManage store operationsOperate cash...

  • Customer Service Representative

    2 days ago

    Knoxville, United States IGT Solutions Full time

    Hi, We came across with your profile which seems to be a great fit for the below role we are hiring to support our one of the premier customers. We would like to request you to kindly have a look on the below mentioned role and let me know your thought please Role: Call Center Agent / Customer Service Representative (Reservation / Travel) Bilingual...

  • Customer Service Representative

    1 month ago

    Knoxville, United States IGT Solutions Full time

    Hi,We came across with your profile which seems to be a great fit for the below role we are hiring to support our one of the premier customers. We would like to request you to kindly have a look on the below mentioned role and let me know your thought please…Role: Call Center Agent / Customer Service Representative (Reservation / Travel) – Bilingual...

  • Customer Service Representative

    1 month ago

    Knoxville, United States IGT Solutions Full time

    Hi,We came across with your profile which seems to be a great fit for the below role we are hiring to support our one of the premier customers. We would like to request you to kindly have a look on the below mentioned role and let me know your thought please…Role: Call Center Agent / Customer Service Representative (Reservation / Travel) – Bilingual...

  • Customer Service Representative

    5 days ago

    Knoxville, Tennessee, United States Domino's Pizza LLC Full time

    Job SummaryWe're seeking qualified customer service representatives with excellent people skills to join our team. As a pizza team member, you'll be responsible for providing exceptional customer experiences, whether taking orders, completing transactions, or delivering pizzas to customers' cars.You'll have the opportunity to work in a fast-paced...

  • Customer Service Representative

    2 weeks ago

    Knoxville, Tennessee, United States KARM Stores Full time

    At KARM Stores, we are committed to providing excellent customer service and creating a positive shopping experience for our customers. As a Customer Service Representative, you will be responsible for assisting customers with their purchases, answering questions about our products, and resolving any issues that may arise.The salary for this position is...

  • Customer Service Representative

    4 weeks ago

    Knoxville, Tennessee, United States Walmart Full time

    About the Role:As a Customer Service Representative at Walmart, you will be part of a dynamic team dedicated to delivering exceptional customer experiences. Your primary responsibility will be to ensure accurate and timely fulfillment of customer orders while providing top-notch service.Key Responsibilities:Review customer orders and locate merchandise on...

  • USPS Rural Route Driver

    2 weeks ago

    Knoxville, Tennessee, United States US Postal Service Full time

    We are seeking a Delivery Services Associate to join our team as a Rural Route Driver - Customer Service Representative. In this role, you will deliver mail along a specified rural route, provide excellent customer service, and handle various tasks associated with mail delivery.Estimated Salary:$58,000 - $80,000 per yearAbout the Job:This is a full-time...

  • Customer Service Representative

    2 months ago

    Knoxville, United States U-Haul Full time

    Location: 7630 Oak Ridge Hwy, Knoxville, Tennessee 37931 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    4 weeks ago

    Knoxville, United States U-Haul Full time

    Location: 4717 Clinton Hwy, Knoxville, Tennessee 37912 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    2 weeks ago

    Knoxville, Tennessee, United States KARM Stores Full time

    Job SummaryKARM Stores is seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a strong focus on customer satisfaction, and the ability to work effectively in a fast-paced retail environment.ResponsibilitiesProvide exceptional customer service, responding to customer inquiries and resolving...

  • Customer Service Representative

    7 days ago

    Knoxville, Tennessee, United States Zoës Kitchen - Bearden Station Full time

    At Zoës Kitchen - Bearden Station, we are seeking a Customer Service Representative to join our team. This role offers a competitive salary of $40,000-$60,000 per year, depending on experience.About the RoleThe ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide top-notch customer service in a...