Concessions Associate

4 weeks ago

Jersey City, United States City Cruises Full time
Salary - $17.70 /HR

City Experiences is seeking a Concessions Associate for our City Cruises, Statue operation in Jersey City, New Jersey.

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

About the Opportunity:

The Concession Associate is responsible for assisting the Vessel Concession Manager to maintain their vessel in order to generate sales that will maximize revenue. The Concession Associate will assist in the set-up, daily activities and closing of their vessel concessions. The individual is also responsible for exemplary customer servicing, serving as the face of the company.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

Essential Duties & Responsibilities:

  • Responsible for completing tasks delegated by Concession Vessel Manager such as stocking/re-stocking and cleaning.
  • Responsible for assisting with the set up and closing of the vessel concession each business day.
  • Responsible for assisting in maintaining a sanitary environment and equipment each business day.
  • Responsible for adhering to all company policies such as uniform and cell phone policies.
  • Interact as needed with fellow Statue Cruises crew at all points of embarkation.
  • Must assist Statue Cruises crew in the event of an emergency in accordance with safety drill protocols.
  • Responsible for communication questions, concerns or problems to Concession Vessel Manager and/or supervisors.
  • Must perform cashier duties as needed.
  • Must exhibit superior customer service skills.
  • Serve an information source for customers.
  • Perform other duties as assigned.

Requirements & Qualifications:

  • Customer service experience is required.
  • Previous cash handling/food handling experience required.
  • Requires outstanding communication skills and organizational skills.
  • Basic mathematical skills are also required.
  • Flexibility to work evening, weekend and holiday hours.

The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.

Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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