Starbucks Lead Barista

4 weeks ago

Cleveland, United States Food City Full time

Job Summary: Create the Starbucks experience for Food City shoppers by providing prompt service, quality beverages and products, and maintaining a clean and comfortable environment.

Essential Job Functions:

* Ensure efficient and courteous customer service at all times in support of the company mission to "Run the Best Store in Town"
* Assist store management team in opening and closing the kiosk operations.
* Ensure we are providing quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
* Act with integrity, honesty, and knowledge to promote the culture, values, and the mission of both Food City and Starbucks.
* Take customer orders, ensure orders are completed in a timely manner, and to the customers' satisfaction
* Prepare, bagging, pouring, and stocking Starbucks products, rotating items to ensure product quality and safety.
* Maintain a positive and friendly attitude towards customers and fellow associates.
* Engage with customer, offering product information, using suggestive selling techniques, and sampling products.
* Process cash register transactions using POS system.
* Apply problem solving skills to effectively address Barista, Customer, and Business problems.
* Challenge team members to deliver store goals and expected results
* Ensure team members are consistently operating tools and equipment, while following all safety policies and procedures.
* Enforce company food safety program and food-handling procedures.
* Responsible for attending on-site work during scheduled shifts to adhere to company time and attendance policies

Qualifications:

* Must be 18 years of age or older
* Food Service/Coffee experience a plus, but not required
* High School Diploma or equivalent
* Learn how to mix a wide variety of coffee and tea products
* Learn the ingredients that go into various products
* Work with various Starbucks ingredients including various coffees, teas, spices, nuts, flavorings, sauces, and oils
* Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis
* Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Benefits of working for Food City:

401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more

About Food City:

Food City is a privately held, family-owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.

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