Customer Service
1 week ago
Essential Duties and Responsibilities
- Oversight on the Order Management Process and develop key relationships at our 3PL partner with respect to Customer Shipments/Deliveries
- Provide customer support where needed and ensure responses are timely. Follows up with customer to see that complaint was satisfactorily resolved as necessary.
- Answering phones and keeping a detailed log of consumer questions / complaints that are transferred to medical.
- Ensure unsurpassed quality service to customers.
- Interact with all levels of Internal Management and actively participate in meetings when required.
- Have a detailed working knowledge of employee job responsibilities, system capabilities and limitations.
- Understanding and compliance of department processes, procedures and policies
- Ensure pricing problems are properly directed /researched/resolved in timely manner
- Assist in Order Allocation Process and Backorder Management
- Support Sales/Marketing, Contracts and Pricing to ensure execution of all promotions, pricing offers
- Associate degree in Business, related field or equivalent Customer Service related experience.
- 3 to 5 years related experience and/or training preferred, or equivalent combination of education and experience.
- Experience in Pharmaceutical Industry is highly preferred.
- Ability to recommend and implement change
- Outstanding interpersonal and organizational skills
- Ability to operate effectively in an environment with a high volume of transactions
- Ability to develop strong relationships with contacts at customer accounts, excellent oral and written communications.
- Ability to analyze date, trouble shoots problems and multitask.
- Intermediate level knowledge of MS programs.
-
Customer Service Representative
3 weeks ago
Somerset, United States Robert Half Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team based in Somerset, New Jersey. In this role, you will be primarily engaged in handling customer inquiries, maintaining meticulous customer records, and managing customer accounts efficiently.Responsibilities:• Accurately process credit applications from...
-
Customer Service Associate
6 days ago
Somerset, New Jersey, United States Family Dollar Full timeAre you looking for a career in retail with opportunities to grow and develop your skills? As a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers, greeting them and assisting with selection of merchandise, and completing cash register transactions. Our ideal candidate is a team player who...
-
Customer Service Associate
7 days ago
Somerset, Kentucky, United States Family Dollar Full timeFamily Dollar offers a competitive salary of $32,500 per year. As a Customer Service Representative, you will be responsible for providing exceptional service to customers, greeting them and assisting with the selection of merchandise, and completing cash register transactions. You will also answer questions regarding the store and merchandise. This role is...
-
Customer Service Representative
17 hours ago
Somerset, New Jersey, United States Sysco Full timeAbout the RoleThis Account Specialist-Project Coordinator position is responsible for managing customer interactions, resolving complex issues, and ensuring service levels are met across the supply chain.ResponsibilitiesDevelop and maintain strong relationships with key customers.Process and resolve customer inquiries, orders, and issues in a timely...
-
Supervisor of Customer Service
3 weeks ago
Somerset, New Jersey, United States Terumo Medical Corporation Full time**Job Overview**As a Supervisor, Customer Care at Terumo Medical Corporation, you will be responsible for leading a team of customer care associates in providing exceptional service to our customers. This role requires excellent leadership, communication, and analytical skills, with the ability to drive individual and team development.**Key...
-
Customer Service Representative
7 hours ago
Somerset, United States Bottle Republic Full timeBottle Republic is seeking a Customer Service Representative to join our team. The ideal candidate will be people friendly, have a high energy level, and be eager to learn about wine, spirits, and beer.Job Summary:We offer competitive pay based on availability and experience. Our salary range is estimated to be between $35,000 - $50,000 per year, depending...
-
Customer Service Ambassador
1 week ago
Somerset, Pennsylvania, United States Wal-Mart Stores , Inc. Full timeJob OverviewWe are seeking a Customer Service Ambassador to join our team at Walmart. As a key member of our store staff, you will play a vital role in ensuring that our customers have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, ensuring that every interaction is positive and...
-
Customer Service Representative
3 weeks ago
Somerset, Kentucky, United States Aaron's Fairway Leasing LLC Full timeJob DescriptionThe ideal candidate will have excellent customer service skills and be able to work in a fast-paced environment. Key responsibilities include:Assisting customers on the showroom floorAccepting and processing customer paymentsDirecting customer opportunities to the Sales ManagerMaintaining the appearance and organization of the customer...
-
Customer Service Manager
1 month ago
Somerset, United States Elite Recruit LLC Full timeKey Responsibilities:Order Management:Process and manage customer orders from receipt to delivery, ensuring accuracy and timeliness.Collaborate with logistics and warehouse teams to track shipments and address any issues.Customer Account Support:Act as a primary contact for assigned accounts, supporting up to five sales representatives.Address inquiries,...
-
Customer Service Coordinator
2 hours ago
Somerset, United States Mandell's Clinical Pharmacy Full timeJob Overview:Mandell's Clinical Pharmacy is an independently-owned Specialty Pharmacy in New Jersey seeking a full-time Customer Service Coordinator. As a key member of our team, you will provide exceptional customer service, process prescriptions, and maintain accurate records.The ideal candidate has excellent communication skills, can work well under...
-
Customer Service Ambassador
6 days ago
Somerset, Massachusetts, United States Family Dollar Full timeEstimated salary: $30,000 - $40,000 per yearAbout the RoleAs a valued member of the Family Dollar team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Greet customers warmly and assist them in finding the products they needProcess transactions accurately...
-
Customer Service Representative
6 days ago
Somerset, Texas, United States GPM Investments Full timeJob SummaryGPM Investments is hiring a Sales Associate to work in a fast-paced retail environment. The ideal candidate will possess excellent communication and interpersonal skills.Main Responsibilities:Provide exceptional customer service and respond to customer inquiries.Operate electronic cash registers and manage cash transactions accurately.Participate...
-
Customer Service Specialist
3 weeks ago
Somerset, Kentucky, United States Aaron's Fairway Leasing LLC Full timeOverview">Aaron's Fairway Leasing LLC is a dynamic company offering sales and lease-to-ownership of specialty items. Our mission is to positively influence people's lives through excellent customer service.">Salary: Estimated $45,000 - $60,000 per year">Job Description">As a Sales Associate at Aaron's Fairway Leasing LLC, you will play a vital role in...
-
Customer Service Representative
7 months ago
Somerset, United States PSG Global Solutions Careers Full timeApply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Customer Service Representative, working in Healthcare Systems and Services industry in Somerset, New Jersey, United States. Ensure timely completion and documentation of day-to-day work activities. Accurately enter...
-
Customer Service Representative
1 week ago
Somerset, Kentucky, United States Ollie's Bargain Outlet, Inc. Full timeWelcome to Ollie's Bargain Outlet, where we pride ourselves on delivering exceptional customer experiences. We are seeking a skilled Cashier and Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for providing top-notch customer service, maintaining store appearance, and assisting with daily...
-
Customer Service Management Trainee
1 week ago
Somerset, United States Uline, Inc. Full timeCustomer Service Management TraineePay from $25 to $30 per hour with significant growth and earning potential!Minnesota Branch3325 Heiser St. Hudson, WI 54016A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and...
-
Retail Customer Service Cashier
5 months ago
Somerset, United States Loves Travel Stops & Country Store Full timeReq ID: 441618Address: 11361 S. I-35 San Antonio, TX, 78073 Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately Welcome to Love’s!At Love’s,...
-
Customer Service Representative
5 months ago
Somerset, United States Benjamin Franklin Plumbing Full timeBenefits: Dental insurance Health insurance Paid time off Vision insurance Plumbing Careers at Benjamin Franklin Plumbing® Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding...
-
Sales and Customer Service Representative
3 weeks ago
Somerset, Kentucky, United States Spirit Halloween Full timeAt Spirit Halloween, we're seeking a Sales and Customer Service Representative to join our team. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and driving sales growth.In this role, you'll be responsible for acknowledging all guests through a greeting, smile or eye contact, regardless of the task at...
-
Card Services Customer Service Specialist
4 weeks ago
Somerset, United States Somerset Trust CO Full timeDescription This position is the primary customer contact for credit card products, providing customer service to cardholders as well as internal staff. In addition, this position also performs all operational duties related to daily function of the department including account set up, maintenance, quality assurance, reporting, and document retention. The...