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Family Engagement Specialist

2 months ago


Memphis, United States Shelby County School District Full time

Purpose and Scope

Coordinates, plans, and implements support programs and services within the District and the community to ensure the academic and social success of students.

Essential Job Functions

1.Consults and collaborates with teachers, staff, counselors, parents/guardians, and others to assist students and families in achieving optimal academic and social success.2.Serves as an advocate for students and families and as a liaison between families and appropriate agencies which can provide services to those in need of additional assistance.3.Assesses the need for professional intervention services, including psychological, social, or medical services, and makes the appropriate referrals.4.Seeks and secures available resources within the community that will meet the needs of students and families.5.Assists District administrators in evaluating the effectiveness in increasing parent participation and identifies barriers to parent participation such as low income, disabilities, limited literacy, language, cultural, or ethnic considerations.6.Plans, coordinates and implements programs and services for parents and students designed to support Title I and No Child Left Behind (NCLB) initiatives.7.Plans and presents meetings, training and workshops for parents to inform them of Title I/NCLB goals and objectives, policies and procedures, programs and services.8.Monitors budget expenditures and prepares related reports as required.9.Provides parents with resources to help them better meet the educational and social needs of students: assesses need for professional intervention services, including psychological, social or medical services, and makes appropriate referrals; provides family, life and job interview skills training as a means to enhance opportunities for families; provides resources to parents who are in need of housing, food and clothing.10.Counsels students and parents in coping with everyday living, maintaining healthy lifestyles and developing positive relationship skills.11.Helps parents become more engaged in the academic and social education of their children; provides information to parents about their children's classes, standardized test requirements, school-related activities and opportunities.12.Identifies opportunities for and encourages parents' participation as volunteers at their children's school(s).13.Seeks and secures commitments of community support and resources for parents; promotes programs through presentations and the preparation and dissemination of informational fliers and other materials.14.Tracks and documents student grades and attendance; reports unexcused absences and grade failures to parents. 15.Conducts surveys and interviews program participants to evaluate effectiveness.16.Prepares and submits accurate and complete documentation of all assigned cases.17.Receives and responds to inquiries, concerns and complaints in areas of responsibility.18.Performs routine administrative/office tasks as required, including but not limited to preparing reports and correspondence, copying and filing documents, answering the telephone, sending and receiving faxes and e-mails, entering and retrieving computer data.19.Attends training, conferences and workshops as appropriate to enhance job knowledge and skills.20.Performs other related duties as assigned or directed.

Minimum Qualifications

Graduation from and accredited college or university with a Bachelor's degree or equivalent and One (1) year of related experience.

Knowledge, Skills, and Abilities

1. Experience in counseling, guiding, leading, coordinating and listening to student and parent. 2. Ability to work under stress and respond to emergencies. 3. Knowledge of human behavior principles, community resources, and policies. 4. Experience in encouraging, supervising, negotiating and consulting. 5. Experience in reconciling, teacher and instructor, students and parents.


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