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Support Services Team Leader

1 month ago

San Diego, United States LabCorp Full time

JOB SUMMARY:

Functions as a work leader in the Accessioning department to coordinate workflow. You will be responsible for providing guidance, instruction, training and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the team's potential. A team leader should display excellent interpersonal skills to build quality relationships with the team, be goal driven, and manage the day to day activities of the team efficiently. You will be responsible for reviewing/assigning work, researching, troubleshooting, and following-up on customer inquiries and problems. Performs administrative duties as assigned by supervisor and keeps supervisor apprised of any issues. Knowledge of office equipment and computer experience required.

JOB RESPONSIBILITIES/DUTIES:

* Assist in the supervision of the day to day operations of the department.
* Managing the day to day duties of the team.
* Motivating the team to achieve department production and system time goals.
* Communicate goals and expectations to team members.
* Conducting training of team members to maximize their potential.
* Empowering team members with skills to improve their confidence, knowledge, and communication.
* Contributing to the growth of the company through a successful team.
* Creating a pleasant working environment that inspires the team.
* Perform department roll call and report to the supervisor if there are any unreported absences.
* Work the bench 15%- This can include accessioning, touch or preparation of laboratory specimens for analysis and testing.
* Oversee routing of specimens to their respective areas.
* Encourage process improvements and best practices.
* Perform quality assurance checks to ensure efficiency and accuracy.
* Research and resolve any errors while escalating when necessary.
* Responsible for enforcing and managing policies and procedures.
* Assigns and reviews work of assigned employees including scheduling and prioritizing.
* Monitor daily workflow
* Monitor shipments on the LabCorp Dashboard and know what to do in the event of an MOB.
* Follow up on Customer Inquiries and problems
* Performed duties as assigned by Supervisor.

Schedule: Tuesday to Saturday 11:00PM to 07:30AM, additional days and hours may be required based on business needs

Pay Rate: $21 to $26.00 per hour plus applicable 3rd shift differential.

Benefits: All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

For more information about how we collect and store your personal data, please see our Privacy Statement.

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