Support Services Team Leader

2 weeks ago

San Diego, California, United States Labcorp Full time

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Team Leader to join our team. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".

We are currently seeking a Support Service Team Lead to work in a accessioning office. In this role you will provide exceptional customer service, perform skilled specimen accessioning and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.

Work Schedule: (3rd Shift)

Monday to Friday 8:00PM to 4:30AM, rotating weekends, additional days and hours may be needed based on business needs

Pay: $20 to $25 per hour plus a 3rd shift differential

Work Location: 13112 Evening Creek Dr. San Diego, CA

Benefits: All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here.

Job Duties/Responsibilities:

  • Assist in the supervision of the day-to-day operations of the accessioning department
  • Help lead the team in their daily processes and procedures.
  • Assist with preparation of laboratory specimens for analysis and testing.
  • Oversee routing of specimens to their respective prep areas
  • Encourage process improvements and best practices.
  • Perform quality assurance checks to ensure efficiency and accuracy.
  • Resolve any production errors as requested by management.
  • Research and resolve any production errors while escalating when necessary.
  • Engage in continuous process and service level improvements.
  • Perform quality assurance checks to ensure efficiency and accuracy.
  • Responsible for enforcing and managing policies and procedures.
  • Perform administrative duties as needed.

Requirements:

  • High school diploma or equivalent
  • Associate or bachelor's degree is a plus.
  • 3 years of relevant experience; preferably in a clinical laboratory
  • Prior leadership experience is a plus.
  • Familiarity with laboratory operations as well as policies and procedures is preferred
  • Strong computer skills and working knowledge of Microsoft Office
  • Excellent communication skills; both written and verbal
  • High level of attention to detail with strong organizational and prioritization skills
  • Strong critical thinking skills with the ability to make decisions in a fast-paced environment.

A team leader should display excellent interpersonal skills to build quality

relationships with the team, be goal driven, and manage the day-to-day activities of the team efficiently. You will be responsible for reviewing/assigning work, researching, troubleshooting, and following-up on customer inquiries and problems. Performs administrative duties as assigned by supervisor and keeps supervisor apprised of any issues. Knowledge of office equipment and computer experience required.

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

For more information about how we collect and store your personal data, please see our Privacy Statement.

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