Front Office Specialist

4 weeks ago

Greenville, United States Bon Secours Mercy Health Full time

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

**Bon Secours**

**_About Us_**

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

**Front Office Specialist** **_- St. Francis Eastside_**

**Job Summary:**

The Front Office Administrator ensures timely scheduling of patients, verification of patient's insurance and benefits prior to their appointment and updating all information within our system.

**Essential Functions:**

+ Collaborate with center staff to schedule patients for appropriate clinical coverage and clinical treatments

+ Ensure availability of resources, supplies, and equipment for scheduled services

+ Knowledge of all revenue cycle components, registration, billing, collections, and denials

+ Perform auditing to ensure documentation supports reimbursement

**Education:**

+ High School Degree or GED

+ Associate Degree related to Business (preferred)

**Licensure/Certification:**

+ Basic Life Support (BLS) - American Heart Association (preferred)

**Training:**

+ EPIC Electronic Health Record (EHR) (preferred)

+ Continued professional development specific to patient registration, scheduling and referrals

**Experience:**

+ Recent experience in acute care, home health, or provider office (required)

+ Experience working in Wound Care and Hyperbaric Oxygen Therapy Outpatient Center (preferred)

**Skills & Abilities:**

+ Working knowledge of office and clinical technologies to update electronic medical records

+ Ability to answer patient questions regarding their insurance, benefits, and billing

+ Effective phone management

+ Basic knowledge of health insurance

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

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