General Receptionist
1 month ago
ESSENTIAL JOB FUNCTIONS:
• Greet arriving guests
• Keep computer log of which sales person is off, who is up next, and who is with a customer
• Keep a lot-ups sheet
• Check guests name into computer to see who the salesperson is
• Answer all phone calls coming into sales support area in a timely manner
• Assist customers with whom they need to speak and routes calls accordingly.
• Keep track of the sales people's appointments for the day.
• Voice mail salespeople who are unavailable as to who is assisting their guests.
• Help guests who appear to have a problem by getting them to the right person ASAP.
• Give out lunch and break tickets
• Make packets for sales people.
• Call taxi's or rental car agencies for guests
• Attend all company required meetings.
• Additional responsibilities as requested or required.
QUALIFICATIONS and EXPERIENCE:
• Professional in appearance and conduct.
• Excellent time management and problem solving skills
• Excellent organization skills, detail oriented, and ability to multi-task
• Excellent verbal, written, and interpersonal communication skills
• Ability to speak, read, write and comprehend English
PHYSICAL REQUIREMENTS:
• Availability to work in excess of 40 hours a week including nights and weekends, with little to no advance notice
• Flexibility to cover changing work schedules as needed
• Ability to repeatedly bend, stoop, reach, climb stairs, push, and pull
• Ability to stand / walk for extended periods of time
• Ability to sit and work on a computer, looking at a monitor for extended periods of time
• Ability to perform essential functions with or without accommodation
EDUCATION:
• HS Diploma or equivalent
COMPUTER SKILLS:
• Basic skills with MS Word, Excel, and Outlook
• Accurate keyboarding skills minimum 30 wpm
• Knowledge of company software systems
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