Associate Director, UT Access Collaborative

3 weeks ago

Knoxville, United States University of Tennessee Full time

Transfer Center

Division of Enrollment Management

University of Tennessee, Knoxville

Associate Director, UT Access Collaborative - Transfer Center

The Office of the Transfer Center at the University of Tennessee, Knoxville, (UTK) invites applications and nominations for our Associate Director, UT Access Collaborative position. We are seeking candidates who can contribute in meaningful ways to enhancing the accessibility of higher education, fostering a diverse and inclusive academic environment, improving the recruitment and graduation of our students.

Applications received within the first 2 weeks (14 days) of the job posting date will receive priority review.

The Position:

This is an on-campus position with some hybrid/remote work schedule flexibility.

The position is responsible for leadership and oversight of all components of the UT Access Collaborative program. The Associate Director will create and ensure operational efficiencies and processes related to the program that center the student experience and successfully serve all UT undergraduate campuses. The position will foster and manage positive partnerships across the UT System and all campus communities, including close partnership with the UTK Division of Enrollment Management, communication & marketing teams, Student Success, advising communities as well as faculty, staff and student facing units. The position will be responsible for developing strategy, influencing decision making, assessing, and reporting on program effectiveness & outcomes, and implementing future program changes.

Required Education and Experience:

Bachelor's Degree-

* Three (3) years of progressive, professional responsibility in higher education.
* Supervisory experience.

Preferred Education and Experience:

Master's Degree-

* Direct experience working in a Registrar's Office, Transfer Center, or Office of Undergraduate Admissions; experience working with pathway programs.
* Experience with Banner or another student information system.
* Experience with OnBase or another automated transfer credit evaluation solution.
* Experience creating and presenting training documentation.
* Experience compiling and analyzing transfer student data.

Required Knowledge, Skills, and Abilities:

* A strong record of administrative experience with proven leadership ability and desire to work collaboratively with diverse constituencies.
* Knowledge of higher education curricular policies, procedures, and processes.
* Superior analytical and problem-solving skills.
* Ability to manage time and responsibilities independently and supervise those of direct reports.
* Ability to work in a fast-paced team environment that relies on this position's skills and recommendations.
* Ability to understand how discrete processes are interrelated.
* Ability to understand the broad impact and consequences of decisions.
* Ability to work with higher education software solutions and other computing needs.
* Ability to work with external vendors and communicate the university's needs.
* Demonstrated strong organizational, communication, and interpersonal skills are essential.

The Division

The Enrollment Management (EM) division comprises more than 190 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, the Center for Financial Wellness, University Registrar, Pre-college Research Excellence Programs, EM Research & Analytics, EM Communications, and EM Operations. The Division of Enrollment Management is committed to our Vision, Mission and Values. We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.

The University of Tennessee, Knoxville is the state of Tennessee's flagship university and is classified as a Carnegie Research 1 institution. As a land-grant university and as Volunteers, serving our state and nation is key to our mission. UT enrolls over 35,000 students (more than 6000 graduate/professional students) at its Knoxville campus. Led by the example of our Chancellor's Cabinet and their Principles for Engagement, the University of Tennessee, Knoxville, builds and supports an inclusive community that provides opportunities to lead, serve and engage as Volunteers and citizens. We strive to create a welcoming community rich with diverse experiences. We seek colleagues who are committed to teamwork and have a passion for working with and serving all constituents. We especially seek candidates who have an ability to contribute in meaningful ways to the goals of the university.

The Knoxville Community: Nestled in the foothills of the Great Smoky Mountains, Knoxville has a metropolitan statistical area population of more than 850,000 people. We enjoy a dynamic culture that includes numerous theaters and museums, a vibrant and diverse music scene including a symphony orchestra and an opera company, world-class restaurants, numerous cultural festivals, and an active downtown market square. Surrounded by lakes and the Tennessee River, the Knoxville area boasts wonderful year-round water activities, including boating, fishing, and swimming that make for scenic and breathtaking views of the area. Knoxville is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains, and a day's drive to Memphis, Chicago, and Washington D.C. Knoxville.

For full consideration, applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references. References will not be contacted without explicit permission of the candidate.

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