Customer Service Representative

2 days ago


Buffalo, United States Alan Neal - State Farm Agent Full time
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing

ROLE DESCRIPTION:
POSITION COULD BE FULL TIME OR PART TIME

I am looking for a solid, self-motivated, team member to be a part of our team. This position REQUIRES previous  customer service experience working for a State Farm Agent
We are goal oriented but also want to be sure that we offer what the customer needs, so being a people person is imperative. This is a great opportunity for the right person.
  • Daily BOD's
  • Service requests from underwriting
  • Task's
  • Follow Up's
  • Add/Remove vehicle
  • Pivot (and pass on to sales team)
  • Email's, Text message, and phone calls to assist customers 
  • THIS IS AN "IN OFFICE" POSITION and is not remote
If this sounds like you and YOU have the required experience needed, apply today 

I am Alan Neal and I am an independent contractor agent for State Farm and any employment offered will be working for Alan Neal State Farm Agency, and not State Farm.
State Farm agents market only State Farm Insurance and financial service products. 

RESPONSIBILITIES:
  • Use a customer-focused, needs-based review process to educate customers about State Farm Insurance products
  • Ensure that all tasks and BOD's are handled daily
  • Able to pivot to other products
  • Willingness to learn and motivated to succeed
QUALIFICATIONS:
    • 2 years State Farm customer service experience 
    • Successful track record 
    • People person
    • Self-motivated
    • Goal-oriented
    • Ability to work in a team environment
    • Property and Casualty license 
    • Life and Health license 
If you have the required experience needed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

BENEFITS:
  • Hourly Wage (based on experience)
  • Paid time off (vacation and personal/sick days - After the 90 day probationary period)
  • Remote, working from home



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