Customer Service Representative
1 week ago
What Matters at Magid? YOU do
"The number one key to growth is having good people and that's what has driven us at every stage of the game." - Greg Cohen, CEO
At Magid, we are passionate about keeping workers safe and proud of the innovative and collaborative environment we've created where diversity is celebrated, and growth never stops.
This is a Entry Level Customer Service Representative role providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email. The Customer Service Representative will interact with our sales staff and customers regarding orders, processing of orders, products and services, issues, complaints, and provide accurate information efficiently in order to create a cohesive relationship with your sales representatives and customer accounts.
Responsibilities Include:
- Answer all incoming phone and email communications in a timely, professional, and engaging manner
- Ability to effectively prioritize work time to ensure efficiency
- Accurately enter order and/or customer data into computer tracking system
- Able to set appropriate expectations with customers and sales team and resolve conflicts if/when necessary
- Solution oriented and self-motivated
- Other tasks as assigned
The CSR role is a Monday through Friday (no evenings or weekends) position working a "hybrid" work week schedule of 3 days a week in office, 2 days remote. Magid is headquartered in Romeoville (IL). The hours for this role are 8:30 am to 5:00 pm.
Requirements
Job Requirement
- Associate degree or equivalent work experience
- Customer service experience preferred
- Ability to clearly and professionally communicate (verbally and in written form) with customers and coworkers via Phone and email
- Demonstrated ability to develop relationships with customers and coworkers
- High level of ownership, accountability, and initiative
- Action-oriented, flexible problem solver, self-motivated
- Ability to prioritize multiple tasks in a fast-paced environment
- Excellent attention to detail
- Excellent and precise data entry and typing skills
- On the job training provided
-
Customer Service Representative
2 weeks ago
Romeoville, United States Crash Champions Collision Repair Full timeEnsure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. Clean workspace, this is the first point of contact our customers have with our facility. Effectively manage all incoming phone calls, w Customer Service Representative, Customer Service, Representative, Service Advisor, Retail, Automotive,...
-
Customer Service Representative
2 weeks ago
Romeoville, United States Magid Glove & Safety Full timeDescriptionWhat Matters at Magid? YOU do!"The number one key to growth is having good people and that's what has driven us at every stage of the game." - Greg Cohen, CEOAt Magid, we are passionate about keeping workers safe and proud of the innovative and collaborative environment we've created where diversity is celebrated, and growth never stops.This is a...
-
Customer Service Representative
3 months ago
Romeoville, United States Circle K Full timeCircle K - 1285 Lakeview Dr [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
-
Customer Service Representative
5 days ago
Romeoville, Illinois, United States Domino's Pizza LLC Full timeAt Domino's Pizza LLC, we are seeking a highly motivated and customer-focused Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, both in-person and over the phone. Your primary goal is to ensure that every customer has a positive experience with our brand.About the Role:We are looking...
-
Customer Service Representative
5 days ago
Romeoville, Illinois, United States Sato America Full timeAt Sato America, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be detail-oriented, and have a passion for delivering exceptional customer service.Job Description:Provide hands-on customer service experience with a customer-centric approachAnalyze...
-
Customer Service Representative, Afternoons
3 months ago
Romeoville, United States Circle K Full timeCircle K - 10 S Weber Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
-
Customer Service Representative
7 days ago
Romeoville, Illinois, United States Fields Mercedes Full timeWe are seeking a skilled Customer Service Representative to join our team at Fields Mercedes. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide exceptional service to both internal and external customers.About the RoleThis is a full-time position that involves working in a fast-paced environment....
-
Customer Service Representative
5 days ago
Romeoville, Illinois, United States Penske Truck Leasing Full timeA Customer-Focused Career OpportunityAre you passionate about delivering exceptional customer experiences? As a Customer Service Representative - Romeoville at Penske, you'll be the face of our company, greeting customers and ensuring their vehicles are ready to go. With a competitive salary and opportunities for advancement, this is an ideal career path for...
-
Customer Service Representative
1 week ago
Romeoville, United States Magid Glove & Safety Full timeDescriptionWhat Matters at Magid? YOU do!"The number one key to growth is having good people and that's what has driven us at every stage of the game." - Greg Cohen, CEOAt Magid, we are passionate about keeping workers safe and proud of the innovative and collaborative environment we've created where diversity is celebrated, and growth never stops.This is an...
-
Customer Service Representative
2 weeks ago
Romeoville, United States Magid Glove & Safety Full timeDescriptionWhat Matters at Magid? YOU do!"The number one key to growth is having good people and that's what has driven us at every stage of the game." - Greg Cohen, CEOAt Magid, we are passionate about keeping workers safe and proud of the innovative and collaborative environment we've created where diversity is celebrated, and growth never stops.This is an...
-
Manufacturing Customer Service Representative III
3 months ago
Romeoville, United States Sato America Full timeSATO America is seeking a detail-orientated, service-focused, Customer Service Representative III. At SATO America, LLC our mission is to create new value for our customers through products and services of superior quality and to contribute towards a better and more sustainable world. In over 80 years, SATO has fostered a culture of professionalism and...
-
Romeoville, United States Penske Truck Leasing Full time1222 Naperville Dr, Romeoville, IL 60446 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person...
-
Romeoville, United States Penske Full time1222 Naperville Dr, Romeoville, IL 60446 **What's the Job?** Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting...
-
Romeoville, United States Penske Truck Leasing Full timeJob Description1222 Naperville Dr, Romeoville, IL 60446 What’s the Job?Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the...
-
ROMEOVILLE, United States Penske Truck Leasing Full time1222 Naperville Dr, Romeoville, IL 60446 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the...
-
Romeoville, United States Penske Truck Leasing Full time1222 Naperville Dr, Romeoville, IL 60446 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
-
ROMEOVILLE, United States Penske Truck Leasing Full time1222 Naperville Dr, Romeoville, IL 60446 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the...
-
ROMEOVILLE, United States Penske Truck Leasing Full time1222 Naperville Dr, Romeoville, IL 60446 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the...
-
ROMEOVILLE, United States Penske Truck Leasing Full time1222 Naperville Dr, Romeoville, IL 60446 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the...
-
Romeoville, United States Penske Truck Leasing Full time1222 Naperville Dr, Romeoville, IL 60446 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person...
