Customer Service Representative
4 days ago
At Domino's Pizza LLC, we are seeking a highly motivated and customer-focused Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, both in-person and over the phone. Your primary goal is to ensure that every customer has a positive experience with our brand.
About the Role:We are looking for someone who is friendly, outgoing, and able to work well under pressure. As a Customer Service Representative, you will be the face of our company and will play a critical role in building customer loyalty and retention. You will be responsible for handling customer inquiries, resolving issues, and providing solutions to their problems.
The ideal candidate will have excellent communication skills, both verbal and written. You must be able to effectively communicate with customers, colleagues, and management in a professional and courteous manner. You will also need to be able to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
Responsibilities:- Provide exceptional customer service to our customers through various channels (phone, email, chat).
- Handle customer complaints and resolve issues in a timely and professional manner.
- Work collaboratively with other team members to achieve common goals and objectives.
- Maintain accurate records and reports related to customer interactions and transactions.
To be successful in this role, you will need to possess the following qualities and qualifications:
- Bachelor's degree in Business Administration, Marketing, or Communications.
- 1-2 years of customer service experience in a retail or food industry setting.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Basic computer skills and knowledge of Microsoft Office applications.
- Able to maintain confidentiality and handle sensitive information.
In exchange for your hard work and dedication, we offer a competitive salary package, including:
- $15/hour starting pay rate.
- Ongoing training and development opportunities.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
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