Scheduler
4 weeks ago
POSITION SUMMARYThe Scheduler is responsible for answering calls to the clinic and scheduling gastroenterology (GI) procedures and office appointments. Communication with staff in all departments is paramount in this position, ensuring that proper care is provided to patients. This position provides patients with information so they can fully utilize and benefit from the clinical services.
What you will be doing
- Answers patient calls to the clinic and schedules appointments applicable to the practice.
- Reviews the patient's medications and health history to determine pre-admission testing.
- Ensures that scheduling updates, cancellations, or additions are entered timely.
- Schedules GI procedures and office appointments.
- Maintaining Referral Box includes reviewing referrals, checking insurance and demographics, and calling patients to schedule.
- Reviews the anesthesia schedule two weeks out and reviews procedure schedule a couple of days out to ensure gaps are filled. Calls patients to arrange schedule appropriately.
- Two years experience in the medical field and gastroenterology experience
- Specific assisting tasks related to the particular medical practice
- Appropriate information to convey to patients and families
- Healthcare field and medical office protocols/procedures
- Current blood-borne pathogen and bio-hazardous waste procedures as they apply to the duties of this position
- Bilingual-Spanish and English
- Competitive Salary and Health Benefits (Medical, Dental, Vision)
- Generous time off (start accruing on your first day - no waiting period)
- Paid Holidays
- 401(k)
- Company Discounts
- Collaborative work environment - we want our employees to have a say in how we run our office
- Employee Recognition - we encourage employee recognition through our GEMS program
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