Senior Credit and Collections Analyst

3 weeks ago


Jacksonville, United States SS&C Technologies Full time

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Manage a portfolio of assigned accounts under supervision including setting up new accounts and maintaining existing customers. Perform annual credit reviews of key accounts as required including full financial statement analysis when appropriate and recommend client credit line. Research, reconcile and resolve past due items using available reports and technologies. Contact clients by phone and email as needed to reconcile accounts and resolve delinquencies and disputed items.

Maintain a clean portfolio aging accounts within established targets. Develop and build relationships with key account participants (Customer AP, Buyer, Logistics, Sales, Customer Service, etc) and establish clear and open lines of communication in order to facilitate efficient and effective channels of communication and build credibility within the organization.

Under supervision, implement policies and procedures that prevent the occurrence of past dues by working with customers to understand their internal systems and constraints, determine reasons for delinquencies and development innovative solutions that meet both customer and company needs. Work collaboratively with internal departments and involved third parties to determine causal impacts of delinquencies. Partner with other C&C group members and other departments to develop policies, procedures and use available technologies to reduce the occurrence of past due items.

Core Competencies:

Seven to ten years experience with full range credit and collections.

Superior collection skills and some credit risk assessment exposure.

Thorough knowledge of systems i.e., Oracle, Excel, Word, Outlook, etc. and basic accounting skills.

Excellent interpersonal and negotiation skills.

Excellent oral and written communication skills.

Ability to work independently within assigned roles and responsibilities.

AA Degree and/or similar combination of education and experience.

#LI-DE1

#Hybrid

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.



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