Current jobs related to Overnight Front Office Agent - Laguna Beach - Montage Hotels

  • Overnight Front Office Agent

    3 weeks ago

    Laguna Beach, United States Montage International Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Front Office Ambassador

    2 weeks ago

    Laguna Beach, California, United States Montage International Full time

    {"title": "Front Office Agent", "summary": "At Montage International, we are seeking a skilled Front Office Agent to join our team. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.", "responsibilities": "Provide warm and sincere welcomes to...

  • Overnight Front Desk Agent

    2 months ago

    Palm Beach, United States Rock Palm Beach Services Llc Full time $17

    Job DescriptionJob DescriptionPosition: Overnight Part time Front Desk AgentReports To: General ManagerResponsibilities:Assist guests and residents with any needs in a professional, organized, and timely manner during the overnight shift. Communicates guests feed back and needs to the appropriate departments. Understands the importance of providing all...

  • Front Office Agent

    4 weeks ago

    Newport Beach, United States HYATT Hotels Full time

    Hyatt Hotels - 4545 MacArthur Boulevard Front Desk Agent As a Front Office Agent at Hyatt, you'll: Be responsible for the guest registration process and communication of hotel services and promotions; Give opportunity for casual conversation and have direct impact on creating the guest experience; Process forms of payment and respond to guest inquiries...

  • Front Office Supervisor

    2 days ago

    Long Beach, United States HYATT Hotels Full time

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This...

  • Front Desk Agent

    3 weeks ago

    Laguna Beach, California, United States Common Thread Hotels Full time

    Job Title: Front Desk Agent - Boutique HotelJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Common Thread Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, managing room reservations, and ensuring a...

  • Front Desk Agent

    3 months ago

    Laguna Beach, United States Laguna Beach House Full time

    Summary of Position:The Front Desk Agent is responsible for providing welcoming, friendly, efficient, resourceful and genuine hospitality at the front desk.  This includes checking guests in and out, resolving guest concerns, providing recommendations, and more!Essential Functions: Complete the registration process by inputting and retrieving information...

  • Front Desk Agent

    2 weeks ago

    Miami Beach, Florida, United States AccorHotel Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at SLS South Beach. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Welcoming and checking in guests in a timely...

  • Front Desk Agent

    5 months ago

    Palm Beach, United States Highgate Hotels Full time

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations

  • Front Office Agent Overnight

    4 months ago

    Miami Beach, United States Loews Hotels Full time

    A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient...

  • Night Auditor

    2 weeks ago

    Rehoboth Beach, United States Residence Inn by Marriott Rehoboth Beach Full time

    Purpose for the Position:The Night Auditor / Front Office Agent will close the day, ensure all revenues, receipts, and ledgers are balanced , check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel's rooms division in...

  • Front Desk Agent

    3 months ago

    Laguna Beach, United States ACP Management Full time

    Job DescriptionJob DescriptionJoin our winning team as a Hotel Front Desk Agent!JOB DESCRIPTION:Represents the hotel to the guest throughout all stages of the guest's stay. Assist the team with basic sales and marketing, identifying potential revenue opportunities, and developing/implementing processes to maximize revenues. Works closely with the...

  • Front Office Night Auditor

    1 day ago

    Newport Beach, United States HYATT Hotels Full time

    Hyatt Hotels - 4545 MacArthur Boulevard [Front Desk Agent] As a Night Auditor at Hyatt, you'll: Be responsible for the preparation and disposition of all Night Audit work; Be responsible for all Hotel Host functions during the overnight shift; Contribute to the hotel's commitment to high quality guest service and teamwork...Hiring Immediately >>

  • Front Desk Supervisor

    3 weeks ago

    Deerfield Beach, Florida, United States Crescent Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Crescent Hotels & Resorts. As a key member of our front office team, you will be responsible for supervising the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction.Key ResponsibilitiesSupervise...

  • Overnight Front Office Auditor

    1 month ago

    Dania Beach, Florida, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full time

    Position Overview:At Le Meridien Dania Beach at Fort Lauderdale Airport, we are dedicated to providing our guests with exceptional experiences that highlight the unique aspects of our location. Our ideal candidates are those who are inquisitive, imaginative, and culturally aware, embodying the essence of refined service. Role Summary:The primary role of the...

  • Overnight Front Office Specialist

    1 month ago

    Dania Beach, Florida, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full time

    Position Overview:At Le Meridien Dania Beach at Fort Lauderdale Airport, we are dedicated to delivering exceptional experiences that allow our guests to explore the unique offerings of each destination. Our clientele is diverse, sophisticated, and values the timeless elegance of our service. We are seeking dedicated and knowledgeable individuals to enhance...

  • Night Auditor/Overnight Agent

    3 weeks ago

    Atlantic Beach, Florida, United States Sage Hospitality Full time

    Job OverviewSage Hospitality is seeking a highly skilled Night Auditor/Overnight Agent to join our team. As a key member of our hotel's operations, you will be responsible for ensuring the accuracy and integrity of our financial transactions, as well as providing exceptional guest service.Key ResponsibilitiesAudit and balance all financial transactions,...

  • Front Desk Agent

    2 months ago

    Virginia Beach, United States VIRGINIA BEACH HOTEL ASSOCIATION Full time

    * / * / * Front Desk Agent HIRING NOW! MULTIPLE OPENINGS! $12/hr Job Summary: VSA is looking hire exceptional talent to become a part of an exceptional team! The Full-time and Part-time Front Desk Agents provide service to customers, answers inquiries pertaining to the hotel, registration of guests and travel directions. The Front Desk Agent is responsible...

  • Front Office Agent, Elwood Club

    1 month ago

    Newport Beach, United States Montage International Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Front Office Agent, Elwood Club

    4 months ago

    Newport Beach, United States Montage International Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

Overnight Front Office Agent

4 months ago

Laguna Beach, United States Montage Hotels Full time

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Please Click Here to apply internally.

Front Office Agent (Overnight)

SUMMARY

The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and maintaining professional relationships with guests to enhance their overall experience. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

* Providing excellent customer service and telephone etiquette, and actively aspiring to reach department and property defined goals and objectives
* Hosting and welcoming guests with a friendly and sincere demeanor
* Assisting with guest check-in and out process, as well as folios, invoicing and billing
* Thinking outside the box to own and solve guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations
* Communicating and partnering with all department leaders and hourly Associates to ensure the guest experience is personalized and executed seamlessly
* Maintaining proper record keeping for guest accounts, being knowledgeable about hotel services and local surroundings in order to answer, respond and communicate with guests regarding questions and requests

QUALIFICATIONS

* High School Diploma or equivalent, Bachelor's Degree preferred
* Minimum of two years' experience in a hotel operations environment
* Minimum of two years' experience in customer service
* Possess basic math skills and have the ability to accurately handle billing
* Ability to communicate clearly and speak, read, write and understand English well
* Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur

PHYSICAL REQUIREMENTS

Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

The pay scale for this position is $22.00.

The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.