Customer Service Representative

4 weeks ago

Greenville, United States Marvel Refrigeration Full time
Job Type

Full-time

Description

Now Hiring CUSTOMER SERVICE REPRESENTATIVE - Temp to Hire role FLSA CLASS: Hourly Non-Exempt REPORTS TO: Customer Service Manager

BASIC FUNCTION: To process and support customer needs and fulfillment and support existing sales channels.

Join a team focused on meeting production goals through good attendance, positive attitudes, and hard work. We are looking for a Customer Service Representative , who excels in a fast-paced environment and has the personal drive to meet production goals by leading a team in this hands-on role. We manufacture a variety of products at the same time.

For over 100 years, Marvel continues to be a world class manufacturer of high-end refrigeration and cooking products for the household and commercial markets. Since 2015, Marvel has been part of the Middleby family of brands. All products are designed, engineered, and assembled in Greenville, Michigan, USA, and select products are available worldwide.

Perks you can expect from Marvel:
  • Competitive benefits package including 401(k) matching, and paid holidays.
  • Free to all full-time employees is life insurance, short and long-term disability insurance.
  • Tuition reimbursement to help grow your career skills and knowledge.

ESSENTIAL DUTIES:

Assist in processing unit orders and entering customer orders into ERP system.
  • Adhere to the Customer Service order processing guidelines.
  • Respond and Assist customers with customer service inquiries promptly.
  • Deal with customers via emails, over the phone.
  • Provide sales information to customers and distributors.
  • Help to create customer satisfaction with prompt & accurate responses to their inquiries.
  • Coordinate with the internal department to find solutions and resolve matters.
  • Manage proper lead times and tracking of orders.
  • Provides support to the department in a call center environment by working on special projects, management, etc.
  • Performs other duties as assigned.

Requirements

QUALIFICATIONS:

3 years of experience in Customer Service (Call Center environment preferred).
  • Associate Degree minimum in Business related field. (preferred)
  • Minimum of 2 years of Order Entry or Administrative experience.
  • Experience with an ERP system or similar for entering orders, accessing technical information, locating service providers and tracking warranty.

EXTRA SKILLS:
  • Active Listening skills, giving full attention to what other people are saying. Patience with taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to articulate with others positively to convey information effectively.
  • Work within a call center team environment, objectively reaching team goals.
  • Should have patience and composure when communicating with the customer.
  • Strive for continuous improvement in customer service and company goals.
  • Strong computer skills proficient with Microsoft Office.
  • Ability to work shifts and hours mandated by management and to pass a drug screen.

  • Customer Service Representative

    2 weeks ago

    Greenville, Alabama, United States Alfa Insurance Sales Representative Full time

    About This RoleAre you interested in a career path and not just a job? As an Alfa Insurance Sales Representative, you will make a difference in the lives of policyholders and the community. You will create lifelong relationships by providing exceptional customer service and protecting those things that are most important.This role requires a positive,...

  • Customer Service Representative

    3 months ago

    Greenville, United States Wesco Full time

    Wesco - 706A Garlington Rd [Customer Service Representative] As a Customer Service Representative at Wesco, you'll: Respond to customer inquiries by telephone, e-mail, and/or walk-ins to provide inquiry or problem resolution; Resolve mostly routine and some non-routine, more complex problems and communicate solution or requested information to the customer;...

  • Customer Service Representative

    2 weeks ago

    Greenville, Michigan, United States Walmart Full time

    Job Title: Customer Service RepresentativeAbout the Role:As a Customer Service Representative at Walmart, you will be responsible for ensuring that our customers receive exceptional service. Your primary duties will include reviewing customer orders, locating and selecting merchandise on the sales floor, and ensuring that customer orders are filled...

  • Customer Service Representative

    2 weeks ago

    Greenville, South Carolina, United States NEW SEG CORP Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a strong background in Customer Service? If so, we encourage you to apply for the Customer Service Representative role at NEW SEG CORP. Estimated salary for this position in the local area is approximately $48,000 - $58,000 per year.About the Position:As a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Greenville, South Carolina, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. This role involves working in a fast-paced environment, interacting with customers, and providing them with an exceptional experience.The estimated salary for this position is around $35,000 per year, depending on location and experience. As a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Greenville, Texas, United States Brookshire's Grocery Company Full time

    We're seeking a skilled and motivated Customer Service Representative to join our team at Brookshire's Grocery Company! As a Customer Service Representative, you will play a crucial role in driving sales and enhancing customer satisfaction. Key responsibilities include:Ensuring accurate checkout totals and processing transactions efficientlyStaying...

  • Customer Service Representative

    2 weeks ago

    Greenville, South Carolina, United States Kangaroo Express Full time

    **Job Description:** Customer Service RepresentativeKangaroo Express is looking for a motivated and detail-oriented individual to fill the role of Customer Service Representative. In this position, you will be responsible for ensuring a seamless customer experience by addressing customer inquiries, resolving issues, and promoting products.**Key...

  • Customer Service Representative

    2 weeks ago

    Greenville, Ohio, United States Marshalls Full time

    We are looking for a Customer Service Representative to join our team at Marshalls. As a Customer Service Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.About the Role:In this role, you will have the opportunity to work with a...

  • Customer Service Representative

    2 weeks ago

    Greenville, North Carolina, United States 7-Eleven Full time

    **Job Description:** Customer Service RepresentativeWe are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a clean and safe store environment.**About the Role:This is...

  • Customer Service Representative

    2 weeks ago

    Greenville, North Carolina, United States Food Lion Full time

    Job DescriptionWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Food Lion. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and providing top-notch customer service.The ideal candidate will have strong communication skills, be able to multitask with ease, and...

  • Customer Service Representative

    2 weeks ago

    Greenville, Alabama, United States Wal-Mart Stores , Inc. Full time

    **Job Description:** Customer Service Representative**Overview**As a Customer Service Representative, you'll be the face of our company, responsible for delivering exceptional customer experiences and ensuring customer satisfaction.**Key Responsibilities**Your primary responsibilities will include:Greeting and serving customers with a smileAnswering customer...

  • Customer Service Representative

    2 weeks ago

    Greenville, South Carolina, United States Food Lion Full time

    Job Title: Customer Service RepresentativeEstimated Salary: $22,000 - $35,000 per yearAbout the Job:We are seeking a friendly and approachable Customer Service Representative to join our team at Food Lion. In this role, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving issues in a professional and...

  • Customer Service Representative

    2 weeks ago

    Greenville, South Carolina, United States Kangaroo Express Full time

    OverviewKangaroo Express is a retail convenience store chain offering various services to customers. As a Customer Service Representative, you will be responsible for creating a positive shopping experience by greeting customers, operating the register, and providing excellent customer service.Salary: $12-$15 per hour, depending on location and experience.

  • Lead Customer Service Representative

    5 days ago

    Greenville, United States Babylon Enterprises Full time

    Job DescriptionJob DescriptionWE ARE HIRING A SPIRITED LEAD CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM!Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as a Lead Customer Service Representative. We are looking for candidates who not only bring excitement...

  • CUSTOMER SERVICE REPRESENTATIVE

    1 day ago

    Greenville, United States Family Dollar Full time

    Family Dollar - 3800 BLOCK OF LEE ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • CUSTOMER SERVICE REPRESENTATIVE

    2 days ago

    Greenville, United States Family Dollar Full time

    Family Dollar - 114 W GROVE ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • CUSTOMER SERVICE REPRESENTATIVE

    2 days ago

    Greenville, United States Family Dollar Full time

    Family Dollar - 7905 WHITE HORSE RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • CUSTOMER SERVICE REPRESENTATIVE

    2 days ago

    Greenville, United States Family Dollar Full time

    Family Dollar - 3034 NC HWY 33 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • Customer Service Representative

    2 weeks ago

    Greenville, Texas, United States Staff My Agency Full time

    Staff My Agency: Bilingual Customer Service RepresentativeWe are seeking a qualified professional to join our winning team as a Customer Service Representative. As an Agent Team Member, you will receive a competitive salary plus bonus, paid time off, valuable experience, and growth potential.This role is perfect for a motivated self-starter who thrives in a...

  • Customer Service Representative

    3 weeks ago

    Greenville, South Carolina, United States Floor & Decor Full time

    Key ResponsibilitiesThe Customer Service Representative will be responsible for greeting customers, answering questions, and resolving any issues that may arise. This role requires excellent communication skills and the ability to work effectively in a team environment.