Student Account Specialist/Collections

3 weeks ago

Naperville, United States North Central College Full time

Posting Details

Position Information

Posting Number S000806 Position Title Student Account Specialist/Collections Department Business Office Division Business Affairs Supervisor Title Student Accounts Supervisor Status Full Time Regular Position Summary

Under the supervision of the Student Accounts Supervisor, coordinate student tuition and fee related billing, collection of amounts due and recording payments and adjustments to tuition accounts. Receive and process payments made to the College on a daily basis and balance the transactions to system generated reports, which indicate the status of accounts. Assist students, parents Alumni, friends of the College, faculty and staff in a friendly and welcoming manner. Analyze variances between the general ledger and sub-systems for student accounts. This position is highly customer focused.

Description of Key Responsibilities

1. Responsible for the processing of student billing, maintaining auto-billing tables and refund schedules in the Colleague system and updating student billing on a weekly basis.

2. Provide information and answer inquiries from students, parents, faculty, administration and staff relating to student accounts and billing.

3. Receipt and reconcile online payments on a daily basis

4. Reconcile credit card, check and cash receipting daily

5. Receipt student account monies on a daily basis with quality customer service and professionalism

6. Receipt monthly collection payments and reconcile collections accounts

7. Process student refunds on a weekly basis

8. Prepare direct billing statements for all sponsor billing and special billing statements for student as requested

9. Adjust student accounts for special billing such as parking fines, library fines, policy violations, and late payment fees

10. Send out delinquent statements on a monthly basis

11. Post Financial Aid awards to student accounts

12. Add and release holds prior to semester registration and graduation

13. Provide information and answer inquiries from students, parents, faculty, administration and staff relating to student accounts and billing.

14. Participate in new student orientation events

15. Assist in the annual preparation of the IRS 1042-S and 1098-T tax forms

16. Demonstrate a strong commitment to continuous quality improvement

17. Support the College's mission, mission and values, and contribute to the advancement of the College's Strategic Plan

18. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion

19. Perform other duties as assigned

OTHER KEY RESPONSIBILITIES

* Support the College's mission, vision and values, and contribute to the advancement of the College's Strategic Plan.
* Demonstrate a strong commitment to continuous quality improvement.
* Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion.

Required Knowledge, Skills and Abilities

An individual in this position must possess the proficiency, wherewithal and knowledge of principles and processes for providing high-quality service to both internal and external constituents of the College.

1. Ability to quickly grasp knowledge of the College organization and operation, in particular, cashiering, accounts receivable and/or accounts payable procedures.

2. Ability to deal with numerous transactions, in various stages of completion, concurrently, in an environment where interruptions regarding requests for information are routinely experienced. This requires a person who is well organized, detail oriented, flexible and able to effectively prioritize tasks.

3. Ability to consistently demonstrate excellent interpersonal skills in dealing with persons both internal and external to the College, on the telephone, in person, and via e-mail. Ability to work effectively as a member of a small staff where teamwork and cooperation are the rule.

4. Knowledge of and ability to use computer-based systems including database management, spreadsheet applications and word processing.

5. Ability to communicate in the English language, both orally and in writing, in a manner consistent with professional standards.

6. Ability to apply mathematical skills necessary for such tasks as extending quantities, performing calculations, and compiling, summarizing and analyzing data.

Distinguishing Characteristics

Excellent interpersonal skills are essential.

Education/Training

A high school diploma is required. Some college-level training in accounting, with experience in cashiering, accounts receivable and/or accounts payable, is preferred.

Experience

At least two years' experience in general office/clerical, accounting and customer service. Experience with Ellucian Colleague is preferred.

Licenses or Certifications Is This a Temporary Position? No Employment Conditions

An offer of employment is contingent upon successful completion of the College's background screening process.

Number of Vacancies 1

Posting Detail Information

EEO Statement

North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources. Determinations for reasonable accommodation will be made on a case-by-case basis.

Close Date Open Until Filled Yes Special Instructions to Applicant

Applicants who would enrich the diversity of the campus community are strongly encouraged to apply.

Additional Information

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

* Resume
* Cover Letter/Letter of Interest

Optional Documents

  • Customer Relations/Collections Specialist

    3 days ago

    Naperville, United States COMMERCIAL CREDIT GROUP Full time

    Job DescriptionJob DescriptionCustomer Relations/Collections SpecialistNaperville, IL Commercial Credit Group Inc (CCG) is an independent national commercial equipment finance and leasing company focused on purchase money and refinance transactions in the construction, fleet transportation, waste/environmental and machine tool industries. We source our...

  • Accounting Specialist

    2 weeks ago

    Naperville, United States The LaSalle Group Full time

    Are you looking for a way to grow your accounting career? Look no further! LaSalle Network is joining a leading distributor of quality food products serving clients across Naperville, IL, and surrounding areas. As they continue to grow, we are seeking a detail-oriented and experienced Accounting Specialist to join their team! The ideal Accounting Specialist...

  • Accounts Receivable Specialist

    4 days ago

    Naperville, United States Michael Page Full time

    Our client is looking for an Accounts Receivable Specialist to join the team. This role is temp to perm. Client Details The client is a large manufacturing company located in Naperville, IL. This role is based hybrid. Description - Process accounts receivable transactions, including invoicing, posting payments, and reconciling discrepancies - Monitor...

  • Accounts Payable Specialist

    3 weeks ago

    Naperville, United States Centuri Group, Inc. Full time

    Starting pay, $24/hr, pay commensurate with experience Centuri companies consider several factors when extending an offer, including but not limited to, the role and responsibilities, a candidate's work experience, education, training and skills, and Accounts Payable, Specialist, Accounting, Accounts Receivable, Area Manager

  • Accounts Receivable Specialist

    5 days ago

    Naperville, Illinois, United States Michael Page Full time

    About Our Client The client is a large manufacturing company located in Naperville, IL. This role is based hybrid. Job DescriptionProcess accounts receivable transactions, including invoicing, posting payments, and reconciling discrepancies- Monitor customer accounts for outstanding balances and follow up on overdue payments- Collaborate with internal teams...

  • Student Services Coordinator

    14 hours ago

    Naperville, United States Indian Prairie School District 204 Full time

    Position Type: Elementary School Teaching/Student Services Coordinator Date Posted: 5/28/2024 Location: Owen Elementary School Date Available: 2024-2025 School Year Closing Date: Until Filled Description: Perform functions to coordinate various programs for the building and to assist the Principal in establishing and maintaining a safe, positive and...

  • Accounts Payable Specialist

    4 days ago

    Naperville, United States NPL Construction Full time

    Accounts Payable Specialist Date: Apr 24, 2024 Location: Naperville, IL, US, 60563 Company: NPL Construction (S4) Description: Starting pay, $24/hr, pay commensurate with experience Centuri companies consider several factors when extending an offer, including but not limited to, the role and responsibilities, a candidate's work...

  • Accounts Payable Specialist

    5 days ago

    Naperville, United States Centuri Group, Inc. Full time

    Accounts Payable Specialist Date: Apr 24, 2024 Location: Naperville, IL, US, 60563 Company: NPL Construction (S4) Description: Starting pay, $24/hr, pay commensurate with experience Centuri companies consider several factors when extending an offer, including but not limited to, the role and responsibilities, a candidate's work...

  • Accounts Payable Specialist

    5 days ago

    Naperville, United States Centuri Group, Inc. Full time

    Accounts Payable Specialist Date: Apr 24, 2024 Location: Naperville, IL, US, 60563 Company: NPL Construction (S4) Description: Starting pay, $24/hr, pay commensurate with experience Centuri companies consider several factors when extending an offer, including but not limited to, the role and responsibilities, a candidate's work...

  • Accounts Payable Specialist

    5 days ago

    Naperville, United States NPL Construction Full time

    Accounts Payable Specialist Date: Apr 24, 2024 Location: Naperville, IL, US, 60563 Company: NPL Construction (S4) Description: Starting pay, $24/hr, pay commensurate with experience Centuri companies consider several factors when extending an offer, including but not limited to, the role and responsibilities, a candidate's work...

  • Learning Behavior Specialist

    1 week ago

    Naperville, United States Naperville Community Unit School District 203 Full time

    Learning Behavior Specialist- Structured Learning Teacher FTE: 1.0 Eligible for health/dental insurance benefits: Yes Benefits available: Per terms of NUEA Collective Bargaining Agreement Salary range: Per terms of NUEA Collective Bargaining Agreemen Specialist, Behavior, Healthcare, Education

  • Learning Behavior Specialist

    4 weeks ago

    Naperville, United States Naperville Community Unit School District 203 Full time

    Part-time Learning Behavior Specialist FTE: 0.5 Eligible for health/dental insurance benefits: Yes Benefits available: Per terms of NUEA Collective Bargaining Agreement Salary range: Per terms of NUEA Collective Bargaining Agreement Licensure: Curren Specialist, Behavior, Healthcare, Education

  • Customer Support Specialist

    2 weeks ago

    Naperville, United States Terraboost Media Full time

    Terraboost Media is seeking a Customer Support Specialist to join our team. The Customer Support Specialist is primarily responsible for answering customer questions and complaints during the implementation phase and during the life of a campaign. This position will welcome new clients to the Terraboost family, answer inbound calls from clients, and liaise...

  • Learning Behavior Specialist

    2 weeks ago

    Naperville, United States Naperville Community Unit School District 203 Full time

    JobID: 7535 **Position Type**: Special Education/Learning Behavior Specialist**Date Posted**: 5/18/2024**Location**: 1 - Elementary Scott**Date Available**: 08/12/2024 **Job Title: Learning Behavior Specialist** **FTE: 1.0** **Eligible for health/dental insurance benefits: Yes** **Benefits available: Per terms of NUEA **Collective Bargaining...

  • Accounting Specialist

    2 hours ago

    Naperville, United States Vital Materials Full time

    **Summary**: **Responsibilities**: - Analyze financial data and trends to identify insights and opportunities for improvement. - Collaborate with cross-functional teams to gather and analyze data from various sources. Prepare and present reports to management, highlighting key findings and recommendations. - Able to communicate/present to upper management...

  • Learning Behavior Specialist

    4 weeks ago

    Naperville, United States DuPage County ROE Full time

    Position Type: Special Education/Learning Behavior SpecialistDate Posted: 4/23/2024Location: 1 - Elementary KingsleyDate Available: 08/12/2024District: Naperville Community Unit School District 203 Job Title: Part-time Learning Behavior Specialist FTE: 0.5 Eligible for health/dental insurance benefits: Yes Benefits available: Per terms of NUEA Collective...

  • Learning Behavior Specialist

    4 weeks ago

    Naperville, United States Naperville Community Unit School District 203 Full time

    Job Title: Learning Behavior Specialist FTE: 1.0 Eligible for health/dental insurance benefits: Yes Benefits available: Per terms of NUEA Collective Bargaining Agreement Salary range: Per terms of NUEA Collective Bargaining Agreement Licensure: Current IL Professional Educator License with endorsement(s) appropriate for the position

  • Learning Behavior Specialist

    1 week ago

    Naperville, United States DuPage County ROE Full time

    Position Type: Special Education/Learning Behavior SpecialistDate Posted: 4/23/2024Location: 1 - Elementary KingsleyDate Available: 08/12/2024District: Naperville Community Unit School District 203 Job Title: Learning Behavior SpecialistFTE: 1.0Eligible for health/dental insurance benefits: Yes Benefits available: Per terms of NUEA Collective Bargaining...

  • Learning Behavior Specialist

    1 week ago

    Naperville, United States DuPage County ROE Full time

    Position Type: Special Education/Learning Behavior SpecialistDate Posted: 5/14/2024Location: 1 - Elementary Mill StreetDate Available: 08/12/2024District: Naperville Community Unit School District 203 Job Title: Learning Behavior Specialist- Structured Learning Teacher FTE: 1.0 Eligible for health/dental insurance benefits: Yes Benefits available: Per terms...

  • Learning Behavior Specialist

    4 weeks ago

    Naperville, United States Naperville Community Unit School District 203 Full time

    Job Title: Part-time Learning Behavior Specialist FTE: 0.5 Eligible for health/dental insurance benefits: Yes Benefits available: Per terms of NUEA Collective Bargaining Agreement Salary range: Per terms of NUEA Collective Bargaining Agreement Licensure: Current IL Professional Educator License with endorsement(s) appropriate for the position