Assistant General Manager
4 weeks ago
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Assistant General Manager at Yellowtail in Bellagio supports the General Manager in guiding the Assistant Manager and Restaurant Service team in alignment with the MGM brand. Responsibilities include achieving operational and financial targets, overseeing staff performance, scheduling, and training, implementing F&B initiatives, upholding MGM Resorts service standards for the venue, and ensuring top-notch customer satisfaction. All tasks adhere to company policies and procedures.
THE DAY TO DAY:
* Lead and manage daily restaurant operations, fiscal budgets, labor productivity, scheduling, inventory control, guest service standards, and execution of marketing strategies to produce short-term profitability. Execute on the restaurant's business plan and assist General Manager with developing and executing tactics to achieve goals and targets.
* Responsible for execution of policies, operating procedures, training programs, directives, menus, rules and regulations for the restaurant staff. Owns restaurant's execution of F&B and/or company-wide initiatives and programs. Maintain the highest standards of health, sanitation and cleanliness with in all areas of Beverage. Responsible for completion of all company compliance training by the restaurant staff.
* Assist General Manager with managing Human Resources responsibilities for Restaurant to include: creating a work environment that promotes teamwork, performance feedback (coaching and counseling), recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning process that encompass the company's diversity commitment; adherence to the company's status quo third party representation philosophy; compliance with company policies, legal requirements, employment law, and collective bargaining agreements
* Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. Reacts to any guest complaints and takes any appropriate action. Manages Restaurant's guest feedback channels through approved company practices. Work alongside the culinary team to ensure a seamless service experience between kitchen and dining room.
* Maintains excellent knowledge of venue's food & beverage products, menu items and equipment used to perform duties.
MINIMUM REQUIREMENTS:
* Two (2) or more years of prior relevant experience.
* Bachelor's degree in a related field, or equivalent experience.
THE PERKS & BENEFITS:
* Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
* Professional and personal development through programs and networking opportunities
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