Assistant General Manager

4 weeks ago

Las Vegas, United States Mother Wolf Las Vegas Full time
Job DescriptionJob Description

Assistant General Manager

Job Description

Position Summary:

Our Assistant General Manager is an extension of the General Manager. They help set the standard for the entire operation and assist in the daily supervision of restaurant operations.

Duties & Responsibilities:

  • Manages and oversees entire restaurant operation alongside the General Manager.
  • Delivers exemplary hospitality for internal and external guests.
  • Responds quickly and compassionately to customer questions and concerns.
  • Coordinate with the chefs to plan new and update existing menu items.
  • Coordinate with marketing, sales, and events departments to plan and execute strategies to build business.
  • Communicate with the kitchen and staff to expedite their order and ensure prompt service.
  • Organize and supervise shifts.
  • Manage and lead staff.
  • Maintains staffing pars by interviewing and hiring accordingly in conjunction with GM.
  • Monitors staff performance through ongoing team & individual feedback through evaluation, coaching, counseling, and progressive discipline.
  • Estimate consumption, forecast requirements, and maintain inventory.
  • Manages restaurant supplies and submits orders.
  • Control costs and minimize waste.
  • Nurture the flow of service and positive working environment.
  • Monitor operations and initiate corrective actions.
  • Implement innovative strategies to improve productivity and sales.
  • Educates self with full understanding of all food and beverage products.

Physical Requirements:

  • Must be able to stand, walk, lift, and bend for extended periods of time.
  • Must be able to bend and lift up to 30 lbs.
  • Role may include job duties or tasks requiring repetitive motions.
  • Exposure to hot kitchen elements or cleaning materials.


Skills / Experience:

  • At least three (3) years of experience as an Assistant General Manager or similar role.
  • At least 3 years of fine dinning experience required.
  • At least five (3) years of experience in customer service management.
  • Extensive food and wine knowledge.
  • Familiarity with restaurant management software, Micros preferred.
  • Strong leadership, motivational and people skills.
  • Good financial management skills
  • Critical thinker and problem-solving skills.
  • Good time-management skills.
  • Great interpersonal and communication skills.
  • Bachelor’s degree in business administration, hospitality, or related field preferred.
  • Ability to work a flexible schedule including evenings, weekends and holidays when required.
  • Must have SNHD Food Handlers card up to date.
  • Must have TAM card up to date.

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