RV Orientation Specialist

Job Type

Full-time

Description

Are you passionate about the RV Lifestyle? Do you enjoy meeting new people every day and having various job duties day in and day out? Do you enjoy teaching others how to use something new? If so, PleasureLand RV Center has the perfect opportunity for you PleasureLand RV Center is the largest RV dealership in the Upper Midwest. We have been ensuring customer satisfaction and helping people select the right RV for their needs since 1971.

We are currently hiring an Orientation Specialist / Lot Assistant. The Orientation Specialist part of this role serves as the liaison between sales and service, ensuring that every customer purchasing an RV from us has a fun and educational buying experience and is well-educated in all functions of their new RV. The Lot Assistant part of this role works with sales in keeping the vehicles on the lot organized and staged for sales, service, and customer deliveries.

Essential Job Duties:

• Ensure customers understand how to properly use and maintain their camper so they feel safe and confident when they take it out on their own.
• Recommend products that will enhance customers' camping experiences.
• Parts and service departments' introduction followed by commissioned parts sales.
• Build a professional relationship with customers based on honesty, integrity, and industry-leading product knowledge.
• Document service-related items and schedule repairs with the sales manager.
• Make minor adjustments and repairs to delivered RV's as necessary.
• Maintain delivery area cleanliness and organization.
• Drive company vehicles to deliver and pick up sites as well as assist with the set-up of RV's. This could include driving an/or trailering customer vehicles to delivery and pickup sites.
• Use forklifts, tractors, and shop trucks to move and stage units on the lot.
• Assist in any lot maintenance needed: Staging, pricing, clean up, snow removal, etc.
• Assist during RV show set up and tear downs.
• Occasional parts running or parts pickups.
• Perform other duties as assigned by management.

Preferred Skills/Qualifications:

• Must be a people-person who finds interacting with people energizing
• Must be patient with and have empathy for beginners and people less knowledgeable than yourself.
• Must be knowledgeable in all operations and functions of RV systems, equipment, and accessories. We will train the right applicant
• Prefer experience with RV operations.
• Mechanical and tool skills/aptitude
• Must have a valid driver's license with a good driving record.
• Knowledge in gas and diesel chassis and generators preferred.
• Knowledge in LP and AC/DC appliances preferred.
• Knowledge of Microsoft Word and Excel
• Good communication skills; both verbal and non-verbal
• Ability to problem solve.
• Self-motivated
• Must be flexible - able to adjust one's schedule to fit the needs of customers.
• Ability to work well with others.
• Must be very organized.
• Ability to operate a tractor, forklift, and other general shop equipment.
• Safe working and vehicle operations.
• Knowledge of proper towing procedures and use of necessary trailer equipment.

This is a competitive hourly position (DOE) plus a commission on parts sold. The workdays for this position are Monday through Friday. An occasional Saturday may be required. The work hours for this position are 8:00am to 5:00pm and the work environment is both indoors and outdoors year-round.

PleasureLand RV Center offers a full benefit package including paid time off, paid holidays, profit sharing, medical, dental, vision, life, and short and long-term disability.

We are an Equal Employment Opportunity Employer

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