Client Application Support

4 weeks ago


Ebensburg, United States Harris Computer Systems Full time

* Operate as a frontline, primary support liaison between INFOCON and our clients and effectively respond to inquiries of both a product and technical nature received by telephone or electronically submitted tickets
* 2 plus years accounting experience preferrable.
* Accounts Payable and Accounts Receivable experience.
* Manage Fee Schedules changes and billing for Print Mail and PS projects.
* Provide customer support for County Access, SidwellMaps.com and Tax Collection systems and other offices within HLG County.
* Great communication skills, both verbal and written, that includes ability to communicate with internal and external people as changes occur in tasks assigned.
* Customer-service orientation.
* Able to work independently as well as part of a team.
* Knowledge of PA county government tax operations, billing or financial systems beneficial.
* Location - Individual will work out of the Ebensburg, PA office.
* Email technology troubleshooting
* Strong ability to multi-task and prioritize work effectively
* Exceptional attention to detail and the ability to grasp concepts quickly
* Other duties as assigned by management.


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