Call Center Representative

3 weeks ago

Omaha, United States Chesterman Co. Coca Cola Full time

Have you ever enjoyed Coca-Cola, PowerAde, Body Armor, or Monster Energy or perhaps sipped on a Gold Peak Tea, SmartWater or Minute Maid Juice? If the answer is yes, then you know the Chesterman Company We are an independent Coca-Cola Bottler with our corporate office located in Sioux City, Iowa. We have been making quality beverages for the Midwest since 1872 and supplying them from 14 distribution centers across Iowa, Nebraska, and South Dakota.

Position Summary: To maintain and grow cold drink sales through telecommunications with existing customers.

Duties/Responsibilities:

* Provide sales and service support averaging 90-120 service calls daily
* Call upon existing customers to receive their beverage orders
* Handle routine customer service inquiries
* Update computerized data entry systems as necessary
* Able to react to change productively and handle other essential tasks as assigned

Qualifications

Education/Experience:

* High-School Diploma/GED
* Bilingual
* 1+ years general sales experience required
* 2 years customer service experience required
* Call Center experience preferred

Required Skills/Abilities:

* Communication Skills
* Computer Skills
* Dexterity Skills
* Problem Solving
* Interpersonal Skills
* Must be able to read, speak, and write in English to be able to communicate with customers, coworkers, and supervisor

Work Environment: Works in air conditioned office.

Physical Requirements:

* Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus
* Regularly sitting
* Occasional reaching, squatting, and bending
* Ability to lift/carry

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