Client Service Assistant
3 weeks ago
Category Customer Service Location Oklahoma City, Oklahoma Job function Operations Job family Client Services
Shift Day Employee type Regular Full-Time Work mode On-site
Diagnostic Laboratory of Oklahoma- Oklahoma City, OK Monday-Friday 6am-3pm
Main Duties: Responsible for contacting customers by phone, fax, and mail or as directed by Supervisor to report laboratory results to clients using established protocols. Document reporting or call history in the patient file and maintain appropriate records. Contact the clients to resolve routine matters related to patient testing and result reporting. Use established protocols for reporting client concerns. Escalate complex client issues to the appropriate individual/department. Provide input on quality improvement opportunities to Supervisor. Provide clerical support. Other duties as required to meet the client's requirements.
Required Knowledge: Must be able to operate basic office equipment, have general computer knowledge and basic typing ability. Must have demonstrative customer service skills. Must be able to communicate in English both verbally and in writing. Must be confident, self-motivated and be able to work unsupervised. Requires professionalism in appearance, actions, and attitude. Must be able to maintain professionalism in times of heavy workloads and stress. Requires teamwork, collaboration, and strict attention to detail. Must be dependable, punctual, and demonstrate integrity and a commitment to company values. Must be able to achieve and maintain department specific metrics.
Required Experience: Minimum High School diploma or equivalent. 1 year of clinical laboratory or customer service
experience in a call center environment preferred.
Special Requirement: Must be available for any shift, including nights, weekends, and some Holidays as needed. Overtime as required by business needs.
Physical and Mental Requirements:
* Sitting for long periods of time.
* Repeating motions that may include the wrists, hands and/or fingers. (Typing)
-
Client Services Representative
3 weeks ago
Oklahoma City, United States Summit Financial Group, Inc. Full timeJOB SUMMARY/ORGANIZATIONAL IMPACT:The Client Service Representative I is a strategic support position for the Benefit Department and is an important point of contact for our clients. The Client Service Representative I position must be highly responsive to client requests and be able to proactively identify client issues.ESSENTIAL JOB FUNCTIONS:Answer phone...
-
Client Services Representative
2 days ago
Oklahoma City, United States Summit Financial Group, Inc. Full timeJOB SUMMARY/ORGANIZATIONAL IMPACT: The Client Service Representative I is a strategic support position for the Benefit Department and is an important point of contact for our clients. The Client Service Representative I position must be highly responsive to client requests and be able to proactively identify client issues. ESSENTIAL JOB FUNCTIONS: Answer...
-
Client Services Representative
3 weeks ago
Oklahoma City, United States Summit Financial Group, Inc. Full timeJOB SUMMARY/ORGANIZATIONAL IMPACT:The Client Service Representative I is a strategic support position for the Benefit Department and is an important point of contact for our clients. The Client Service Representative I position must be highly responsive to client requests and be able to proactively identify client issues.ESSENTIAL JOB FUNCTIONS:Answer phone...
-
Client Services Representative
3 weeks ago
Oklahoma City, United States Summit Financial Group, Inc. Full timeJOB SUMMARY/ORGANIZATIONAL IMPACT:The Client Service Representative I is a strategic support position for the Benefit Department and is an important point of contact for our clients. The Client Service Representative I position must be highly responsive to client requests and be able to proactively identify client issues.ESSENTIAL JOB FUNCTIONS:Answer phone...
-
Client Service Representative
1 week ago
Oklahoma City, United States Swaim Serum Co Full timePosition Purpose Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception...
-
Client Services Director
1 week ago
Oklahoma City, Oklahoma, United States PSI Services Full timeDescriptionTitle: Client Services DirectorLocation: US RemoteAbout PSIWe are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working...
-
Client Services Coordinator
1 month ago
Oklahoma City, United States The Parents Estate Planning Law Firm, PC Full timeAre you an experienced Client Services Coordinator who is a bright, creative, and compassionate person who can convey the value of our services to potential clients? Do you have solid customer service and sales experience? Are you a critical thinker who communicates and anticipates the next steps well? Do you have outstanding organizational and time...
-
Client Service Coordinator
1 day ago
Oklahoma City, United States Banfield Pet Hospital Full timeThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner,...
-
Client Service Representative
1 month ago
Oklahoma City, United States Heartland Veterinary Partners Full timePosition PurposeReporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception...
-
Client Service Representative
2 days ago
Oklahoma City, United States Swaim Serum Full timePosition Purpose Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception...
-
Client Service Representative
1 week ago
OKLAHOMA CITY, United States Swaim Serum Co Full timePosition Purpose Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception...
-
Client Service Representative
2 days ago
Oklahoma City, United States Swaim Serum Co Full timeJob DescriptionPosition PurposeReporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice...
-
Client Service Manager
1 day ago
Oklahoma City, United States PDCM Insurance Full timeCareers At Patriot Growth Insurance Services and Partner Agencies Current job opportunities are posted here as they become available. About Patriot : Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 26th...
-
Litigation Client Service Specialist
18 hours ago
Oklahoma City, United States Fox Rothschild Full timeThe Litigation Client Service Specialist role is responsible for providing legal administrative support to a team of attorneys by performing complex, administrative assistance using specialized knowledge of the assigned practice area(s). This position works collaboratively and cooperatively with others in a team-oriented environment to deliver the highest...
-
Client Service Representative
4 weeks ago
Oklahoma City, United States Vcacareers Full time**Client Service Representative** Category: Hospital Client Service Location: East Harwich, MA, US **Job Description:** Job Description: Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service...
-
Client Service Representative
6 days ago
Oklahoma City, United States Vcacareers Full time**Client Service Representative**Category: Hospital Client ServiceLocation: East Harwich, MA, US **Job Description:**Job Description: Client Service RepresentativeWe are seeking an experienced Client Service Representative to join our team.At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our...
-
Client Service Coordinator
4 weeks ago
Oklahoma City, United States Banfield Pet Hospital Full timeThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clien Client Service, Coordinator, Service, Skills, Hospital, Client, Animal Care, Retail
-
Client Service Coordinator
16 hours ago
Oklahoma City, United States Hair Club Full timeMAJOR RESPONSIBLITIES:25%Represent the HairClub brand: greet and engage members with a hospitality spirit, exhibit knowledge about the company, memberships, and products, and provide accurate information in all interactions. Ensures a clean and orderly front desk and waiting rooms are kept.25%Manage front desk operations: call members and non-members prior...
-
Client Service Manager
1 week ago
Oklahoma City, Oklahoma, United States Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...
-
Client Services Assistant
3 weeks ago
Kansas City, United States Morgan Hunter Companies Full timeClient Services AssistantKansas City, MOOur client is seeking a skilled Client Services Assistant to provide essential support to our office, focusing on client assistance, database management, and schedule coordination. If you excel at organization and communication, thrive in a dynamic environment, and possess essential financial services experience, we'd...