Borrower Assistant Representative I

3 weeks ago

State College, United States First Commonwealth Bank Full time

The Special Assets Department is a vital part of the Bank's daily operations. As a Borrower Assistant Representative, you will engage with borrowers to work towards a resolution of debt repayment. Use a consultative approach to offer alternate courses of action and/or methods of recovery acceptable under terms of loan contracts. Perform assignments and special projects necessary to support the collection and recovery efforts on past-due accounts. Initiate contact with clients via telephone, letter, and other forms of communication as needed. Must take detail notes and enter system codes in the Collection System of all actions taken.

Essential Job Responsibilities__________________________________

1. Performs tasks necessary to support the collection and recovery efforts on past-due consumer loans, Direct Installment Loans, Indirect Installment, Charge Cards, Mortgages, HEL, and Personal Credit Lines accounts.

2. Uses Collection System to determine priority of assigned delinquent loans and works to maintain a satisfactory percentage of past-due accounts.

3. Locates and contacts delinquent borrowers in order to secure payments and bring accounts to current status; tactfully probes for information leading to the location of the client and collateral, if appropriate.

4. Initiates contact with clients via telephone, letter, and other forms of communication as needed and enters detailed notes and system codes in the Collection System of all actions taken.

5. Establishes and maintains records relating to delinquent loan accounts and updates files to indicate the date(s) payment(s) received.

6. Evaluates clients' financial strength and capacity to repay outstanding debt.

7. Works with borrowers toward resolution, offers alternate courses of action and/or uses methods of recovery acceptable under terms of loan contracts.

8. Reviews bank records and transactions to resolve misapplied payments, researches to ensure payments are properly credited, evaluates regular and irregular payments to determine how to apply, i.e., principal, interest, escrow, and/or late fees.

9. Contributes to the bank's growth and client satisfaction by helping clients resolve problems with their banking transactions.

10. Informs clients of amount due, disposition of assets, and any further obligation.

11. Works with Department Manager prior to charge-off, making specific recommendations, in order to develop a plan to minimize loan loss, which could include reduced future payments.

12. Acquires and maintains knowledge of regulations affecting the recovery function, such as Fair Debt Collection Practices Act, as well as bank products and their benefits.

Bona Fide Occupational Qualifications___________________________

1. High School diploma or equivalent required.

2. A minimum of one (1) year related experience required.

3. Strong communication, interpersonal, computer, analytical, and mathematical skills required.

4. Must acquire and maintain knowledge of current resource recovery laws and regulations, such as Fair Debt Collection Practices Act.

5. Ability to wear hands-free telephone headset.

  • Commercial Banker

    1 week ago

    State College, United States First National Bank of Pennsylvania Full time

    Primary Office Location: 117 South Allen Street. State College, Pennsylvania. 16801. Join our team. Make a difference - for us and for your future. Position Title: Commercial Banker 2 Business Unit: Commercial Banking Reports To: Commercial Banking Team Leader Position Overview: This position is primarily responsible for developing new and existing...

  • Solar Service Technician I

    4 days ago

    State College, United States Envinity Full time

    **JOB TITLE**:Solar Service Technician I **LOCATION**: State College, PA & Pittsburgh, PA **JOB TYPE**:Full-time, Permanent*** **JOB SUMMARY**:The Solar Service Technician I is a mid-level position tasked with monitoring and experience in the solar trades, electrical trades, or relevant trades that require troubleshooting knowledge. This is primarily a...

  • Title I Math Interventionist

    5 days ago

    State College, United States State College Area School District Full time

    **Responsibilities**: - Administer targeted math interventions to individual and small groups of students daily using research and evidence-based strategies and resources. - Collaborate with MTSS teams and teachers to identify the math needs of students, set learning goals and targets, and problem-solve with MTSS teams, teachers, and principals to develop...

  • Teller Representative

    2 weeks ago

    State College, United States Penn State Federal Credit Union Full time

    Work in a fun, friendly and warm environment in our N. Atherton Street Office. Represent the Credit Union to the members in a courteous and professional manner and provide prompt, efficient, and accurate service in the processing of transactions, including but not limited to deposits, withdrawals, loan payments, transfers and check cashing providing members...

  • Certified Nursing Assistant

    1 week ago

    State College, United States IntelyCare Full time

    Achieve real work-life balance with flexible schedules and earn up to $40 per hour as a Certified Nursing Assistant (CNA) in State College, Pennsylvania, and throughout the vicinity. In addition to the security and support of W2 employment, nursing professionals at IntelyCare have the freedom to choose the shifts at our partner facilities that best fit their...

  • Certified Nursing Assistant

    2 weeks ago

    State College, United States IntelyCare Full time

    Achieve real work-life balance with flexible schedules and earn up to $40 per hour as a Certified Nursing Assistant (CNA) in State College, Pennsylvania, and throughout the vicinity. In addition to the security and support of W2 employment, nursing professionals at IntelyCare have the freedom to choose the shifts at our partner facilities that best fit their...

  • Warehouse Technician I

    1 month ago

    State College, United States CANNON Instrument Company Full time

    The Warehouse Technician is responsible for packaging products for shipping and preparing the necessary documentation for each shipment; bills of lading, airway bills, hazard forms and invoice. They will also prepare shipping labels for use by carrier and assist in receiving and maintenance duties. They will be required to follow all personal safety...

  • Warehouse Technician I

    1 week ago

    State College, United States CANNON Instrument Company Full time

    The Warehouse Technician is responsible for packaging products for shipping and preparing the necessary documentation for each shipment; bills of lading, airway bills, hazard forms and invoice. They will also prepare shipping labels for use by carrier and assist in receiving and maintenance duties. They will be required to follow all personal safety...

  • Insurance Loss Control Field Representative

    1 day ago

    State College, United States Alexander & Schmidt Full time

    Insurance Loss Control Field RepresentativeJob Description At Alexander & Schmidt, an Insurance Loss Control Field Representative performs on-site property, general liability and incidental auto inspections and prepares reports for insurance underwriting purposes. Insurance companies use the reports to properly insure commercial or residential buildings or...

  • Customer Care Representative

    1 month ago

    State College, United States Nittany Energy Full time

    Nittany Energy is a local family-owned business that is looking for a qualified Customer Care Representative (CCR) for our State College (and possibly our Philipsburg) office. Nittany Energy provides heating oil to residential customers and commercial fuels to businesses, farms, etc. Work schedule is 40hrs per week and is Mon-Friday (daytime) with occasional...

  • Customer Care Representative

    3 weeks ago

    State College, United States Nittany Energy Full time

    Nittany Energy is a local family-owned business that is looking for a qualified Customer Care Representative (CCR) for our State College (and possibly our Philipsburg) office. Nittany Energy provides heating oil to residential customers and commercial fuels to businesses, farms, etc. Work schedule is 40hrs per week and is Mon-Friday (daytime) with occasional...

  • Physician Assistant

    3 weeks ago

    State College, United States EmergencyMD Full time

    Job DescriptionJob DescriptionCalling All PA/NP Superheros: Help Us Support Our Heroes in State College, PA! Are you a Physician Assistant (PA) or Nurse Practitioner (NP) with the heart of a hero and the skills of a medical maestro? We are on the hunt for a compassionate and capable PA or NP, with a knack for laughter and a passion for helping our veteran...

  • Physician Assistant

    1 week ago

    State College, United States EmergencyMD Full time

    Job DescriptionJob DescriptionCalling All PA/NP Superheros: Help Us Support Our Heroes in State College, PA! Are you a Physician Assistant (PA) or Nurse Practitioner (NP) with the heart of a hero and the skills of a medical maestro? We are on the hunt for a compassionate and capable PA or NP, with a knack for laughter and a passion for helping our veteran...

  • Ft Customer Service Representative

    18 hours ago

    State College, United States Planet Fitness Full time

    **Full - Time: Starting at $12 per hour.** **Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.** Are you looking for a **_fun and rewarding_** place to work? National Fitness Partners (NFP) serves more than one million members at 140+ Planet Fitness clubs throughout the eastern U.S. At NFP, we believe...

  • Customer Experience Representative

    3 weeks ago

    State College, United States Enterprise Holdings Full time

    Overview Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR) at The University Park Airport located in State College, PA! This is a great opportunity to work with a fantastic team and get experience with a well known and highly regarded company. Our environment is fun and friendly and we have a team oriented and...

  • Customer Experience Representative

    1 week ago

    State College, United States Enterprise Mobility Inc Full time

    Overview Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR) at The University Park Airport located in State College, PA! This is a great opportunity to work with a fantastic team and get experience with a well known and highly regarded company. Our environment is fun and friendly and we have a team oriented and...

  • Lead Executive Assistant

    2 weeks ago

    State College, United States FTSi.Tech Full time

    C-Level Executive Assistant to the CEOPosition Responsibilities Executive calendar management and personal organization for the CEOMeeting preparationAttending and note-taking in strategic meetingsOrganization of business activities, including arranging outside meetings with top executives from partner organizationsCoordinating meetings and activities with...

  • Lead Executive Assistant

    2 weeks ago

    State College, United States FTSi.Tech Full time

    Job DescriptionJob DescriptionC-Level Executive Assistant to the CEOPosition Responsibilities Executive calendar management and personal organization for the CEOMeeting preparationAttending and note-taking in strategic meetingsOrganization of business activities, including arranging outside meetings with top executives from partner...

  • Lead Executive Assistant

    1 week ago

    State College, United States FTSi.Tech Full time

    Job DescriptionJob DescriptionC-Level Executive Assistant to the CEOPosition Responsibilities Executive calendar management and personal organization for the CEOMeeting preparationAttending and note-taking in strategic meetingsOrganization of business activities, including arranging outside meetings with top executives from partner...

  • Lead Executive Assistant

    1 week ago

    State College, United States FTSi.Tech Full time

    C-Level Executive Assistant to the CEOPosition Responsibilities Executive calendar management and personal organization for the CEOMeeting preparationAttending and note-taking in strategic meetingsOrganization of business activities, including arranging outside meetings with top executives from partner organizationsCoordinating meetings and activities with...