Current jobs related to On-Campus Student Helpdesk Specialist - Woodland Park - ANDREW WOMMACK MINISTRIES INC

  • On-Campus Student Helpdesk Specialist

    4 weeks ago

    Woodland Park, United States ANDREW WOMMACK MINISTRIES INC Full time

    Job DetailsLevelEntryJob LocationCharis Bible College Colorado - Woodland Park, COPosition TypeFull TimeEducation LevelHigh SchoolSalary Range$17.50 - $17.50 HourlyTravel PercentageNoneJob ShiftDayJob CategoryEducationJob Posting Date(s)Start Date11/28/2024End Date01/27/2025DescriptionPosition Purpose:The On-Campus Student Helpdesk Specialist is a key member...

  • Campus Ambassador

    5 hours ago

    College Park, United States Princeton Review - Campus Full time

    As The Princeton Review’s Campus Ambassador, you will be the vital link between your school campus and our local office. Campus Ambassadors are essential to our ability to forge new relationships and nurture existing ones. They serve as our primary points of contact with student groups, increase our digital footprint on campus and execute various on-campus...

  • Campus Community Support Specialist

    2 weeks ago

    College Park, Maryland, United States Capstone on Campus Management LLC Full time

    About the RoleWe are seeking a Community Assistant to provide exceptional support to our residents at South Campus Commons. As a key member of our team, you will be responsible for answering phones, responding to resident inquiries, and providing assistance with various tasks and projects.In addition to providing excellent customer service, the Community...

  • Associate Director for Campus Programming

    11 hours ago

    University Park, United States Penn State University Full time

    JOB DESCRIPTION AND POSITION REQUIREMENTS: Student Leadership & Involvement (SLI) is seeking creative, student-centered, culturally competent candidates to join our team as an Associate Director for Campus Programming. The successful candidate will demonstrate a commitment to inclusive excellence, student engagement, and the holistic development of students....

  • Student Transport Specialist

    2 weeks ago

    Woodland, California, United States Wyndy LLC Full time

    Job Title: Student Transport SpecialistAbout the Job:We are seeking a highly motivated and detail-oriented individual to join our team as a Student Transport Specialist.Compensation Package:$55,000 - $75,000 per year, depending on experience and qualifications.Responsibilities:Transport students safely and efficiently to their destinationsMaintain accurate...

  • Student Wellness Specialist

    20 minutes ago

    University Park, United States Penn State University Talent Acquisition Full time

    Reference #: REQ_0000062258 APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with...

  • Student Wellness Specialist

    20 hours ago

    University Park, United States The Pennsylvania State University Full time

    APPLICATION INSTRUCTIONS:CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to...

  • Student Development Specialist

    3 weeks ago

    University Park, United States The Pennsylvania State University Full time

    The Pennsylvania State University is committed to advancing diversity, equity, and inclusion in all of its forms. We are seeking a highly motivated and dedicated individual to join our Residence Life team as a Student Development Specialist.In this role, you will be responsible for supervising Resident Assistants, developing and implementing programs that...

  • Student Wellness Specialist

    18 minutes ago

    University Park, United States The Pennsylvania State University Full time

    APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to...

  • Student Wellness Specialist

    6 hours ago

    University Park, United States Pennsylvania State University Full time

    APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday (https://www.myworkday.com/psu/d/inst/13102!CK5mGhIKBggDEMenAhIICgYI1A0Q1QI~*qyZ5PNog5Ug~/cacheable-task/2998$46522.htmld#backheader=true) to complete the internal application process...

  • Communications Specialist for Special Needs Students

    2 weeks ago

    Woodland, Washington, United States ProCare Therapy Full time

    About the RoleWe are seeking a skilled Communications Specialist to support students with special needs in Vancouver, WA. This role offers the opportunity to work in a collaborative school environment, helping students improve their communication skills and achieve academic success.

  • Helpdesk Job Training Program

    1 day ago

    Cedar Park, United States Year Up United Careers Full time

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with...

  • Helpdesk Job Training Program

    1 day ago

    Cedar Park, United States Year Up United Careers Full time

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with...

  • Student Transportation Specialist

    2 weeks ago

    Woodland Hills, California, United States Wyndy LLC Full time

    We are seeking an experienced transportation professional to join our team as a Student Transportation Specialist at Wyndy LLC.About the RoleThis is a full-time position that requires transporting students to and from school on a daily basis. The ideal candidate will have a valid driver's license, a clean driving record, and excellent communication...

  • Campus Manager

    2 weeks ago

    Canoga Park, California, United States Ingenium Full time

    OverviewIngenium Schools seeks an experienced and dedicated individual to join our team as a Campus Manager. In this role, you will be responsible for overseeing the daily operations of our campus, ensuring the safety and well-being of our students, and supporting our teachers and staff in providing high-quality education.About UsIngenium Schools is a...

  • Community Service Ambassador

    1 week ago

    College Park, Maryland, United States Capstone on Campus Management LLC Full time

    Job Overview">This position is an excellent opportunity for students to gain valuable work experience and develop essential skills while supporting the South Campus Commons community.">About the Role">We are seeking a highly motivated and organized Community Assistant to join our team. As a Community Assistant, you will play a vital role in maintaining a...

  • Experienced Teacher for Visually Impaired Students Wanted

    2 weeks ago

    Woodland, California, United States ProCare Therapy Full time

    Job OverviewProCare Therapy is seeking a dedicated and passionate teacher to join our team as a Visual Education Specialist. This exciting opportunity will take you to the Woodland, CA area, where you'll be working with students in grades K-12th.Estimated Salary Range:$37/hour (based on national averages)About the PositionThis contract position offers a...

  • Student Support Specialist

    1 week ago

    Cedar Park, Texas, United States Zollege Full time

    Salary Range: $55,000 - $65,000 Zollege seeks a dedicated Student Support Specialist to join our team. This hybrid position is located in Austin, TX, and involves connecting students with opportunities for academic success. As a Student Support Specialist, you will work closely with students to identify and secure suitable job openings and externship...

  • Student Support Specialist

    2 weeks ago

    Winter Park, Florida, United States Los Angeles Film School Full time

    **Job Overview:**We are seeking a Student Support Specialist to join our team at the Los Angeles Film School. As a Student Support Specialist, you will provide essential support to students throughout their academic journey, ensuring they have a positive and successful experience at our institution.**Responsibilities:**Advise students on all necessary...

  • Inpatient and Outpatient Encounter Specialist

    1 week ago

    Oak Park, Illinois, United States River Forest Medical Campus Full time

    About UsRiver Forest Medical Campus has supported generations of families for over 100 years. Our kind, caring staff have a passion to heal and make a difference.Job DescriptionAs an Inpatient and Outpatient Encounter Specialist, you will:

On-Campus Student Helpdesk Specialist

1 month ago

Woodland Park, United States ANDREW WOMMACK MINISTRIES INC Full time
Job Details

Level
Entry

Job Location
Charis Bible College Colorado - Woodland Park, CO

Position Type
Full Time

Education Level
High School

Salary Range
$17.50 - $17.50 Hourly

Travel Percentage
None

Job Shift
Day

Job Category
Education

Job Posting Date(s)

Start Date
11/28/2024

End Date
01/27/2025

Description

Position Purpose:

The On-Campus Student Helpdesk Specialist is a key member of the Student Helpdesk Team responsible for ensuring all student and guest requests are resolved in a timely manner.

Due to the operating hours of the Helpdesk, day school students will not be considered.

Essential Duties:
  • Handle inbound phone calls, emails, and other means of communication from students, staff, and guests and ensure those requests are routed to the appropriate department and resolved in a timely manner.
  • Create service tickets for servicerequests, proactively monitor aging requests, and communicate appropriately.
  • Maintain a comprehensive understanding of Charis' student-related needs and how best to resolve them including information about the student handbook, school schedule, and special events.
  • Directly resolve tickets that are within the parameters of Student Helpdesk training including password reset requests, general troubleshooting, etc.
  • Adhere to all healthy KPIs and parameters as established by the helpdesk team including appropriate call times, service resolution times, scheduled availability, service-failure reporting, etc.
  • Identify gaps in the SharePoint Charis Knowledge Base online tool and make recommendations based on direct feedback from students.
  • Identify major service gaps and make recommendations to the On-Campus Student Helpdesk Supervisor.
  • Collaborate with the Online Student Helpdesk team to ensure workflows maintain effectiveness and efficiency.
  • Attend AWM and Charis events as directed to assist in student support efforts. These events may require weekend and evening work.
  • Work with Registrar and Admissions departments to ensure a streamlined student registration process.
  • Troubleshoot student issues around login, email, and student portal access.
  • Maintain a professional attitude and demeanor at all times in working with students and guests.
  • Perform other duties as assigned by the supervisor.

Qualifications

Knowledge, Skills, and Abilities:
  • Must be customer service-oriented and results-driven.
  • Effective written and verbal communication skills.
  • Must be a self-starter and able to work independently with little supervision.
  • Demonstrated ability to work effectively as a team member or as an individual contributor.
  • Maintain a professional, positive, and enthusiastic attitude during all aspects of the job.
  • Excellent organizational and time management skills.
  • Must be comfortable speaking on the phone, leading one-on-one conversations, using exceptional listening and problem-solving skills with excellent phone etiquette skills.
  • Ability to learn and confidently use multiple software programs and platforms.
  • Can comprehensively operate a Windows-based computer and all associated Microsoft Office programs (Word, Excel, Outlook, and PowerPoint)
  • Able to maintain a high level of professionalism and discretion in dealing with sensitive and confidential information.
  • Must have strong interpersonal skills and diplomacy working with diverse cultures and ethnicities.

Requirements:
  • Must have a personal relationship with Jesus Christ
  • Must sign the Statement of Faith
  • A high school diploma or equivalent education is required
  • Charis Bible College graduate is preferred
  • An associate degree or equivalent education is a plus
  • Must pass all required checks

Experience:
  • A minimum of one year of administrative experience is required
  • A minimum of one year of customer service or Phone Center experience is required
  • Helpdesk experience is greatly preferred
  • Experience with admissions software and contact management is preferred
  • Experience with CRM software or Helpdesk Ticketing System is a plus
  • Compensation is commensurate with experience

We offer a comprehensive benefits package for full-time employees to include the following: Medical,Dental,Vision,Paid Time Off (PTO),Paid Holidays per year (10), Flexible Spending Account (FSA)-Medical/Dependent Care,Health Savings Account (HSA),Voluntary Life and AD&D,Short Term Disability,Long Term Disability,403(b) Retirement Plan,Life Assistance Program, Accident/Hospital,ID Shield/Legal Shield and Telehealth

About Us: Andrew Wommack Ministries (AWM) is a teaching ministry of unconditional love and the balance between grace and faith. For over forty years, Andrew and Jamie have been teaching the truth of the Gospel to the body of Christ by teaching at seminars, in churches, on radio and television, by training others at Charis Bible College, and by developing ministry materials designed to help you in your relationship with the Lord. We are a family here at AWM, we like to have fun, and we love Jesus. You will find that our culture reflects just that. Our core values demonstrate that we serve God's people with Excellence, Faithfulness, and Integrity.

Are you interested in helping Andrew fulfill his vision to reach as far and as deep with the Gospel as possible?

If so, we are looking for someone faithful, available, willing to learn; and passionate about taking the Gospel Truth to the world.

Application Tips:
  1. Use a computer, not a hand-held device to apply
  2. Use Chrome as your browser
  3. Always Sign Into the portal or create an account first before trying to fill out an application
  4. Use the NEXT and PREVIOUS buttons on the bottom of the application to navigate instead of the back button on your browser.
  5. Select an option for each drop-down question
  6. If you SAVE and want to come back later, use the NEXT and PREVIOUS buttons on the bottom of the page to navigate instead of the tabs on top.