Account Services Associate I

3 weeks ago

Claremore, United States RCB Bank Full time
RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles as a bank and as an inclusive employer while fulfilling our commitment to excellence. Operating with values such as integrity, respect, sincerity and honor, RCB Bank is an equal opportunity employer, striving to hire diverse employees who meet high standards of character, education and occupational qualifications. RCB Bank is dedicated to building Relationships, contributing to our Communities, and embracing our Boldness

With over 60 locations, RCB Bank offers a variety of excellent career opportunities in Oklahoma and Kansas. We offer full-time and part-time opportunities along with a comprehensive benefit package (eligibility requirements apply).

POSITION SUMMARY: Responsible for reviewing reports and data outputs to ensure data is accurate and meets regulatory and policy requirements. Additionally, responsible for entering data into various bank systems with accuracy. Provide support to Operations and Branch personnel to help resolve customer needs. Responsible for supporting various functions within retail and deposit operations departments while adhering to operational policies, procedures, federal laws and regulations.

ESSENTIAL FUNCTIONS:
  1. Analyze daily reports to identify and resolve errors in a timely manner with a high degree of accuracy.
  2. Perform various data entry functions to ensure customer data is accurate and meets regulatory and policy requirements.
  3. Perform more complex clerical tasks using advanced research and problem solving.
  4. Ability to provide detailed and accurate documentation associated with actions taken; escalation of significant patterns to management based on risk severity and potential for customer impact.
  5. Train on various job functions in the department to expand ability to provide department support and branch personnel support to resolve customer issues.
  6. Assigned individual responsibilities and is expected to contribute in meeting team goals on a consistent basis.


EXPERIENCE REQUIRED:

One (1) year customer service experience.

Minimum of 1 year banking experience.

EDUCATION, CERTIFICATIONS & TRAINING:

High school diploma or GED required.

Associate or Bachelor Degree or equivalent work experience preferred.

Knowledge of Jack Henry Silverlake desirable.

JOB-SPECIFIC SKILLS & KNOWLEDGE:
  • Ability to maintain confidentiality.
  • Excellent phone etiquette.
  • Basic knowledge in Word, Excel and 10 key.
  • Strong reading, writing and mathematical skills.
  • Strong keyboarding skills.
  • Requires analytical and problem solving ability; good judgment in case escalation to management.
  • Ability to professionally communicate clearly and effectively with customers and co-workers.
  • Ability to manage multiple tasks/projects and deadlines simultaneously in a fast-paced work environment.
  • Ability to be self-motivated, good decision making and organizational skills.
  • Attention to detail, follow procedures, analyze and solve basic and complex problems with accuracy.
  • Ability to maintain a positive attitude and work well with others as a team member.

WORKING CONDITIONS

Individuals in this position must be able to perform essential functions and physical demands within these documented working conditions with or without reasonable accommodation:

This position is in an office environment within a climate-controlled facility that can be high-traffic during perk service times. There is frequent use of the telephone, computer and other office equipment associated with this position, as well as some face-to-face interaction with customers. Employees in this position are seated at personal desks for the majority of the day. This position may be located in the basement.

The individual responsible for this role must be able to perform job functions with general supervision and work effectively as a member of a team or independently. The individual must be capable of working harmoniously with diverse personalities of co-workers, staff and customers. This position requires regular and reliable attendance and the ability to work varying hours and extended hours when needed.

RCB Bank is an EOE. We offer EEO to all persons without regard to race, color, religion, age, marital or veterans' status, sex, national origin, physical or mental disability, or any other legally protected class.

  • Account Services Associate I

    2 weeks ago

    Claremore, United States RCB Bank Full time

    RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles as a bank and as an inclusive employer while fulfilling our commitment to excellence. Operating with values such as integrity, respect, sincerity and honor, RCB Bank is an equal opportunity employer, striving to hire diverse employees who meet high standards of...

  • Customer Service Associate

    2 weeks ago

    Claremore, Oklahoma, United States Walmart Full time

    Job Title: Customer Service Associate">Location: Various locations throughout the country">Job Type: Full-time/Part-time">About Us: Walmart is a leading retailer dedicated to serving our customers and communities with integrity, respect, and responsibility.">Key Responsibilities:">">Fulfill online customer orders, ensuring accuracy and efficiency.">Respond...

  • Senior Operations Leader

    4 days ago

    Claremore, Oklahoma, United States JT Services Full time

    Overview: JT Services is a leading provider of residential plumbing services, septic services, and portable sanitation solutions in the Tulsa and Grand Lake areas. As a skilled Operations Manager, you will oversee our divisions to ensure smooth operations, maintain high standards of service and safety, and drive business growth.Estimated Salary Range:...

  • Full-Time Store Associate

    4 months ago

    Claremore, United States Aldi Full time

    As a Store Associate, you’ll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You’ll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 32-40 hours per week Starting...

  • Service Coordinator

    2 weeks ago

    Claremore, United States Miner Corp Full time

    Description The Company Central State Door Service located in Middletown, Pennsylvania is now part of Miner Ltd, an OnPoint Company. We are an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award...

  • Assistant Retail Manager

    2 weeks ago

    Claremore, United States Community Choice Financial Family of Brands Full time

    Overview: If you're passionate about delivering outstanding customer service and possess strong leadership abilities, we invite you to apply for the role of Assistant Retail Manager. In this position, you'll work closely with the Store Manager to develop your skills while coaching our dedicated Customer Service Representatives. Together, you'll create a...

  • Cart & Janitorial Associate

    3 months ago

    Claremore, United States Walmart Full time

    Walmart - 1500 S Lynn Riggs Blvd - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot...

  • Cart & Janitorial Associate

    3 weeks ago

    Claremore, United States Walmart Full time

    Walmart - 1500 S Lynn Riggs Blvd - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot...

  • Branch Associate

    3 weeks ago

    Claremore, Oklahoma, United States Locke Supply Full time

    Role OverviewLocke Supply Company is seeking a highly skilled and motivated individual to join our team as a Branch Associate. This role is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and is eager to learn and grow with our company.About UsLocke Supply Co. is a growing, employee-owned distributor for...

  • Retail Sales Associate

    4 days ago

    Claremore, Oklahoma, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our General Merchandise team as a Retail Sales Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, processing customer transactions, and maintaining a clean and organized sales floor.About the RoleThis role...

  • Retail Sales Associate

    3 days ago

    Claremore, Oklahoma, United States GNC Full time

    About This OpportunityWe are seeking a highly motivated and customer-focused Part-time Sales Associate to join our team at GNC. As a Part-time Sales Associate, you will have the opportunity to work with a diverse range of products and help customers achieve their health and wellness goals.Key ResponsibilitiesYour key responsibilities will include:Providing...

  • Plant Engineer

    1 week ago

    Claremore, United States CF Industries Full time

    At CF Industries, our mission is to provide clean energy to feed and fuel the world sustainably. Our employees are focused on safe and reliable operations, environmental stewardship, and disciplined capital and corporate management. By joining CF, you will be part of a team that brings their varied experiences, wide-ranging knowledge and diverse talents...

  • Medical Surgical Registered Nurse

    3 weeks ago

    Claremore, Oklahoma, United States Ardent Health Services Full time

    About Ardent Health ServicesArdent Health Services is a leading healthcare provider that prioritizes people and delivers high-quality patient care. Our organization values compassion, teamwork, and respect in everything we do.Compensation and BenefitsWe offer a competitive salary for this role, with an estimated annual salary of $110,000 based on experience...

  • Clinical Respiratory Therapist Opportunity in Claremore, OK

    3 weeks ago

    Claremore, Oklahoma, United States Ardent Health Services Full time

    About Ardent Health ServicesArdent Health Services is a people-first organization dedicated to delivering exceptional patient care and improving the healthcare experience.Job SummaryWe are seeking a skilled Clinical Respiratory Therapist to join our team at Hillcrest Hospital Claremore. As a key member of our healthcare team, you will be responsible for...

  • Customer Service Fuel Station Representative

    3 weeks ago

    Claremore, Oklahoma, United States Walmart Full time

    As a Customer Service Fuel Station Representative at Walmart, you'll have the opportunity to work in a fast-paced and customer-centered environment. Fuel Station Operations: Ensure compliance with all regulations and maintain stocked shelves with customer favorites for the road.Key Responsibilities:Work independently and take initiativeAcknowledge and greet...

  • Healthcare Professional for Acute Care

    3 weeks ago

    Claremore, Oklahoma, United States Ardent Health Services Full time

    Ardent Health Services is committed to making healthcare better. As a PRN Float Pool Registered Nurse (RN) In-House Traveler in Claremore, OK, you will thrive in our people-first environment and contribute to delivering exceptional patient care.About UsWe empower our team with career growth opportunities and resources that support your wellness, education,...

  • Licensed Practical Nurse

    2 months ago

    Claremore, United States Ardent Health Services Full time

    Overview You may be eligible for a sign-on bonus of up to $6,000 Join our team as a Night shift, full-time, Medical Surgical Licensed Practical Nurse (LPN) in Claremore, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: * Medical, vision, dental health insurance, health savings account / flexible...

  • Nurse Care Specialist

    3 days ago

    Claremore, Oklahoma, United States Ardent Health Services Full time

    OverviewArdent Health Services is committed to delivering exceptional patient care. As a day shift, full-time Intensive Care Unit (ICU) Registered Nurse (RN) at Hillcrest Hospital Claremore in Claremore, OK, you will be part of a dedicated team providing top-notch care to our patients.Salary and BenefitsOur competitive salary for this role is $83,000 per...

  • Clinical Care Professional

    2 weeks ago

    Claremore, Oklahoma, United States Ardent Health Services Full time

    About Our TeamWe are a team of dedicated healthcare professionals at Hillcrest Hospital Claremore, providing exceptional care to our patients. Our hospital is an acute care medical center located in Claremore, OK, offering a wide range of services including maternity, cardiology, emergency, orthopedics and surgery.Our Benefits PackageCompetitive salary:...

  • Member Services Representative Sub

    2 weeks ago

    Claremore, United States Planet Fitness - Excel Fitness Full time

    Benefits:Flexible scheduleOpportunity for advancementLooking to pick up extra hours?   Join our team!  As a Member Service Representative Sub, you will have flexibility in your schedule, as you provide the team added support when needed! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016,...