Customer Service Representative

3 weeks ago

West Palm Beach, United States Symbiotic Services Full time
Job Description
Thank you for considering a career opportunity with Symbiotic Services. We are a staffing firm dedicated to connecting talented individuals with exceptional companies. Currently, we are seeking Customer Service Representatives to be a part of the daily operations at one of our esteemed client sites. If you're someone who thrives on delivering top-notch service and products, values honest and fair interactions, and aims for quality, consistency, and transparency in all you do, this role is for you.
What You'd Be Doing:
  • Ensuring Excellence in Service: Prompt arrival to support morning production, entering customer orders to facilitate operations, and handling invoice and data entry.
  • Communication is Key: Addressing telephone inquiries, solving arising issues, monitoring email for new orders, and ensuring their fulfillment while communicating any concerns with management.
  • The Backbone of Our Operations: Your consistent presence is invaluable in maintaining the service reputation and efficiency of the business.
You're Probably a Match If You Have:
  • A commitment to punctuality and a robust work ethic.
  • Basic computer proficiency and the ability to adapt to new systems quickly.
  • Previous experience in food service or distribution roles is preferred but not required. Bilingual skills in English and Spanish are a plus.
  • Availability to work early morning shifts, including weekends, with flexibility in hours between peak and off-peak seasons.
About the Company:

Symbiotic Services partners with a 5th Generation family-run meat purveyor based in West Palm Beach, FL. With a legacy dating back to 1925, our client is a USDA-inspected processing plant known for its service-oriented culture and high-quality protein offerings. Catering to high-end hotels, restaurants, and country clubs, they're dedicated to long-term growth and success, valuing employees as key partners.

A Glimpse of What We Offer:
  • Competitive Compensation: Salary and hourly options, negotiable based on experience, with ample overtime opportunities.
  • Full Benefits Package: Healthcare, including vision and dental, supplemental benefits, and a 401k Plan with matching funds.
  • Workplace Perks: Daily breakfast and lunch, discounted high-quality meat purchases, paid vacation, and holidays.
  • Culture of Care: A supportive, flexible environment that champions long-term employee growth and success.

Symbiotic Services is committed to creating a diverse environment and is proud to be an equal opportunity employer. Join us in driving success while upholding the highest standards of quality and service.

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