Member Support Specialist

3 weeks ago


Plantation, United States NationsBenefits Full time

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.

Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.

We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better  We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.

Role

The person in this role will be responsible for accurately entering and reviewing hearing aid orders, assisting with document management, and handling incoming/outbound phone calls. The ideal individual can work independently, learn quickly, and efficiently solve problems. Additional skills include a high level of proficiency with computers and software, excellent organizational and time management skills, and a detail-oriented work ethic. 

  • Receive a high volume of hearing aid orders daily
  • Maintain call volume satisfaction
  • Analyze orders for accuracy and completeness
  • Complete data entry of all incoming orders efficiently
  • Retrieve, sort, manage, track, and file documents
  • Process fully executed delivery receipts and purchase agreements  
  • Recognize incomplete orders and follow protocol to gather complete information
  • Educate providers on NationsHearing processes 
  • Actively maintain a productive workspace
  • Enjoy a fast-paced environment
  • Provide answers to a wide variety of questions proficiently
  • Acknowledge concerns and offer resolutions
  • Follow through on requests promptly
  • Email or fax requested documents
  • Complete finance applications
  • Recognize when to seek assistance
  • Safeguard personal and health information
Qualifications
  • High School Diploma or equivalent.  Minimum 1 year of experience in order/data entry.
  • Accurately entering and reviewing orders with a high level of efficiency
  • Work independently
  • Problem-solving skills
  • Excellent organizational and time management skills
  • Computer proficiency
  • Decision making/Judgment
  • Communication, written and oral
  • Enjoy a fast-paced environment
NationsBenefits is an Equal Opportunity Employer

  • Plantation, United States NationsBenefits, LLC Full time

    NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their...


  • Plantation, United States Hand & Stone Corp Full time

    Benefits: 401(k) Bonus based on performance Employee discounts Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance The Membership Retention Specialist is responsible for activities related to strengthening customer relationships through member education relative to our Lifestyle Program. Responds to member...


  • Plantation, United States Chewy Full time

    Our OpportunityChewy is looking for a Sr Accounts Payable Specialist to join our team based in Plantation, FL. The Sr Accounts Payable Specialist reports to the Accounts Payable Manager I and is responsible for coding, analyzing, and processing invoices within Chewy’s ERP Systems as well as reconciling high volume vendor accounts. The Sr Accounts...


  • Plantation, United States Chewy Full time

    Our OpportunityChewy is looking for a Sr Accounts Payable Specialist to join our team based in Plantation, FL. The Sr Accounts Payable Specialist reports to the Accounts Payable Manager I and is responsible for coding, analyzing, and processing invoices within Chewy’s ERP Systems as well as reconciling high volume vendor accounts. The Sr Accounts Payable...


  • Plantation, United States PrideStaff Full time

    Are you an experienced Accounts Payable Specialist looking to grow with a company that has a culture focused on what YOU value most? We have a job for you! The Accounts Payable Specialist supports the Accounting department by performing full cycleac Accounts Payable, Specialist, Accounting, Staffing

  • HR Leave Specialist

    2 weeks ago


    Plantation, United States nTech Workforce Full time

    Title: HR Leave SpecialistTerms of EmploymentW2 Contract, 12 monthsThis position is hybrid with 2-3 days in-office. The office is located in Plantation, FL.Local candidates strongly preferred.OverviewOur client is seeking an HR Leave Specialist to join their team. Under the supervision of the team manager, this role is responsible for ServiceNow case...

  • HR Leave Specialist

    2 weeks ago


    Plantation, United States nTech Workforce Full time

    Title: HR Leave SpecialistTerms of EmploymentW2 Contract, 12 monthsThis position is hybrid with 2-3 days in-office. The office is located in Plantation, FL.Local candidates strongly preferred.OverviewOur client is seeking an HR Leave Specialist to join their team. Under the supervision of the team manager, this role is responsible for ServiceNow case...


  • Plantation, United States HCA Healthcare Full time

    Description IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Medical Office Specialist opening with HCA Florida Heart and Vascular Care today and find out what it truly means to be a part of the HCA Healthcare team.This position will travel within the division from Plantation to Margate...


  • Plantation, United States Akraya Inc. Full time

    Primary Skills: Human Resources, Leaves of Absence, ServiceNowContract Type: W2Location: Plantation, FLDuration: 3+ monthsPay Range:$20 - $23 per hourGrow your skills by working with the best in the industryJOB RESPONSIBILITIES:We are seeking a HR Leave Specialist to manage and administer leaves of absence and ADA accommodations in compliance with...


  • Plantation, United States JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** -both in growing “generalizing specialist” skills and in improving team processes - Versatility - As a member of an agile development teams you are expected to be multidisciplinary, that is, possess all the skills needed to deliver the business solution - Ensure quality and completeness of the product through unit testing,...


  • Plantation, United States HCA Full time

    Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Medical Office Specialist with HCA Florida Broward Cardiology you can be a part of an organization that is devoted to giving back! Benefits HCA Florida Broward Cardiology, offers a total rewards package that supports the health, life,...

  • Crew Member

    5 days ago


    Plantation, United States Chipotle Mexican Grill Full time

    Crew Member () Description CULTIVATING A BETTER WORLD Food served fast doesn’t have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you'll...


  • Plantation, United States PrideStaff Full time

    Are you an experienced Accounts Payable Specialist looking to grow with a company that has a culture focused on what YOU value most? We have a job for you!The Accounts Payable Specialist supports the Accounting department by performing full cycleaccounts payable functions and ensuring compliance with policies and procedures.Job Description: Process...


  • Plantation, United States FirstService Residential Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) FirstService Residential Specialist, Marketing & Communications in Plantation , Florida Job Overview: Develop and execute marketing strategies to create a...

  • Payroll Specialist

    1 month ago


    Plantation, United States PrideStaff Financial Full time

    JOB DESCRIPTION Are you a Payroll Specialist looking to work with a company that has been awarded ClearlyRated’s Best of Staffing Client and Talent Diamond Award which less than 1% of all North American staffing firms have achieved this level of recognition? And offers their employees benefits including medical, dental, vision, and a 401K plan?Apply with...


  • Plantation, United States Cardiology Consultants of West Broward Full time

    Cardiology practice seeking **experienced **Medical Collector. We are currently looking for an enthusiastic full-time Medical Collections Specialist to join our team! This fast-paced team of 5 providers and their supporting staff has been providing valuable medical care to the community for over 20 years, while working hard behind the scenes to ensure the...

  • IT Technical Support

    2 weeks ago


    Plantation, United States Realauction.com Full time

    Job DescriptionJob DescriptionLocal Broward County and surrounding area candidates only. On-site work is required.This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and...


  • Plantation, United States Aquent Full time

    Our client is seeking a Merchandising Operations Specialist to join the Catalog Systems team within Retail Operations. This team is integral to the company's success, developing and maintaining the systems, services, and process infrastructure for all business units. The Catalog Systems team's mission is to support Business/Category teams by ensuring the...


  • Plantation, United States Aquent Full time

    Our client is seeking a Merchandising Operations Specialist to join the Catalog Systems team within Retail Operations. This team is integral to the company's success, developing and maintaining the systems, services, and process infrastructure for all business units. The Catalog Systems team's mission is to support Business/Category teams by ensuring the...


  • Plantation, United States Haverhill Management, LLC Full time

    Job DescriptionJob DescriptionHaverhill Management is searching for Client Success Training Specialist.  The Client Success Training Specialist is responsible for training and development of all new Client Success Coordinators in a Trust and Estate law firm. This position will design, plan and implement a training program to assure successful seminars and...