Call Center QA Specialist
3 weeks ago
Monitor customer interactions using structured processes and provide coaching and feedback to representatives.
Ensure quality processes and standards are documented and followed, keeping accurate and organized records.
Contribute to and support improvement initiatives.
Providing daily/weekly/monthly reports around quality, trending and improvement suggestions.
Lead or participate in weekly calibration meetings and other related meetings to discuss the quality program.
Lead and participate in other projects and duties as assigned.
Hands-on experience with phone systems, functions and reporting.
Demonstrated effectiveness in communication.
Technical ability to create reports and use data to make effective decisions.
Positive outlook, customer centric, high energy, level headed, flexible, problem solver required. Skill set info Experience with EPIC and ServieNow. Minimum 5+years call center experience Education Certifications (if required) Documentation Required for submission Work Hours Account Manager Name (Proposal Team) Work authorization required US Citizen Only Relocation is accepted No Remote work No Additional Notes if any
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Call center Agent
1 week ago
Hollywood, United States Randstad North America, Inc. Full timeWe are hiring professional Call Center Representatives to work an onsite government contracted job. The right candidate will have previous call center experience and excellent communication skills. Must be available to work on weekends, and have flex Call Center, Agent, Technology, Staffing
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Call Center Agent
1 month ago
Hollywood, United States Boothe Heating, Air, Plumbing and Drains Full timeOverview: Boothe's is currently seeking a Call Center Agent to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our call center agents receive high volume inbound and outbound customer service calls in a call center environment and are responsible for providing...
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call center agent
5 days ago
Hollywood, United States Randstad Full timecall center agent. hollywood , florida posted 7 days ago job details summary $19.30 - $19.35 per hour temp to perm high school category office and administrative support occupations referenceAB_4534582 job details We are hiring professional Call Center Representatives to work an onsite government contracted job. The right candidate will have...
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call center agent
4 days ago
hollywood, United States Randstad US Full timecall center agent. + hollywood , florida + posted 4 days ago **job details** summary + $19.30 - $19.35 per hour + temp to perm + high school + category office and administrative support occupations + referenceAB_4534582 job details We are hiring professional Call Center Representatives to work an onsite government contracted job. The right...
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Call Center Manager
5 days ago
Hollywood, United States Abacus Service Corporation Full timeJob Title Call Center Manager Client Company/Dept. Name Memorial Healthcare System Address 3501 Johnson St, City Name Hollywood State Name FL-Florida Zip Code 33021 If others (Address) Bill Rate Min: $ Max: $ ...
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Call center Agent
2 days ago
Hollywood, United States Randstad USA Full timeWe are hiring professional Call Center Representatives to work an onsite government contracted job. The right candidate will have previous call center experience and excellent communication skills. Must be available to work on weekends, and have flexibility with schedule. This is an onsite opportunity located in Miramar, FL 33027. Please apply if interested!...
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call center agent
4 days ago
hollywood, United States Randstad US Full timecall center agent. + hollywood , florida + posted today **job details** summary + $19.36 - $19.37 per hour + temporary + high school + category office and administrative support occupations + referenceAB_4534538 job details Are you looking to help people? Do you have previous call center experience? Our client in Doral is looking to bring ramp...
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Call center Agent
4 days ago
Hollywood, Florida, United States Randstad USA Full timeWe are hiring professional Call Center Representatives to work an onsite government contracted job. The right candidate will have previous call center experience and excellent communication skills. Must be available to work on weekends, and have flexibility with schedule. This is an onsite opportunity located in Miramar, FL Please apply if interested...
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Call center agent
3 days ago
Hollywood, United States Randstad Full timeWe are hiring professional Call Center Representatives to work an onsite government contracted job. The right candidate will have previous call center experience and excellent communication skills. Must be available to work on weekends, and have flexibility with schedule. This is an onsite opportunity located in Miramar, FL 33027. Please apply if interested!...
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call center agent- disaster relief
4 days ago
hollywood, United States Randstad US Full timecall center agent- disaster relief. + hollywood , florida + posted 4 days ago **job details** summary + $19.36 - $19.37 per hour + temporary + high school + category office and administrative support occupations + referenceAB_4534808 job details Are you looking to help people? Do you have previous call center experience? Our client in Doral is...
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Call Center Agent- Disaster relief
3 days ago
Hollywood, United States Randstad USA Full timeAre you looking to help people? Do you have previous call center experience? Our client in Doral is looking to bring ramp up their staff to help support FEMA during this storm season. There is no set length of this assignment but it could be a month or more. Shift: Must be available between 7am-10pm Sunday-Saturday. Flexibility is key, as we are not sure...
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Call Center Representative
3 days ago
Hollywood, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and passionate people speaking more than 300...
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Fiber Splicer Technician
3 days ago
Hollywood, United States Cable Wiring Specialist Full timeJob DescriptionJob DescriptionSalary: $15.00-$20.00 HrCable Wiring Specialist, Inc. (CWSI) provides a large suite of construction and engineering services to the cable and Fiber Optic communications industry. With a large workforce and fleet located throughout Florida, communications corporations continue to choose CWSI for our workforce, knowledge and...
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Sub-Contractor Central Florida
1 month ago
Hollywood, United States Cable Wiring Specialist Full timeJob DescriptionJob DescriptionSalary: ContractorCable Wiring Specialist, Inc. (CWSI), where safety meets excellence, provides a vast array of construction and engineering services to the Telecommunications industry. With a large workforce and fleet located throughout Florida, telecom companies continue to choose CWSI for our workforce, knowledge, and quality...
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General Laborer
3 days ago
Hollywood, United States Cable Wiring Specialist Full timeJob DescriptionJob DescriptionSalary: 13.00 - 16.00 per hourCable Wiring Specialist, Inc. provides a large suite of construction and engineering services to the Telecommunications and Fiber Optic industry. With a large workforce located throughout Florida and Georgia, in tandem with a large fleet, communications corporations continue to choose CWSI for our...
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Social Services Specialist
2 weeks ago
Hollywood, United States ARC Broward Full timeSocial Services Specialist $55,000 per year Are you looking for a career that will make a difference in your life and the lives of others? Arc Broward is looking for a Social Services Specialist to join our dynamic team at Barc Housing, A 36 bed Intermediate Care Facility located in Davie, Florida. As the Social Services Specialist, you will be an integral...
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Financial Aid Service Specialist
2 days ago
Hollywood, United States Aquila Software Group Full timeFinancial Aid Service Specialist FameFull time Permanent RemoteFAME Inc is seeking a Financial Aid Service Specialist to assist our clients - colleges, universities, and technical schools. The ideal candidate will have excellent customer service skills and strong financial aid knowledge including Title IV funding.RESPONSIBILITIESProvide exemplary customer...
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Purchasing Specialist
5 days ago
Hollywood, United States Encompass Supply Chain Full timeDescription See What We're All About Encompass is one of the country's largest suppliers of parts to repair products throughout the home. At our distribution centers located in Georgia, Florida, New York and Nevada, we stock parts from 250+ world-leading brands like Whirlpool, GE, Samsung, LG, Sony, Panasonic and Vizio. We are proud of our long history in...
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Financial Aid Service Specialist
3 days ago
Hollywood, United States Aquila Software Group Full timeFinancial Aid Service Specialist Fame Full time Permanent Remote FAME Inc is seeking a Financial Aid Service Specialist to assist our clients - colleges, universities, and technical schools. The ideal candidate will have excellent customer service skills and strong financial aid knowledge including Title IV funding. RESPONSIBILITIES Provide exemplary...
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Admissions Specialist
3 days ago
Hollywood, United States Guidepost Montessori Full timeJob DescriptionJob DescriptionWho We AreGuidepost Montessori is a community of educators who are driven by a deep desire to bring about widespread change in education today. To meet the needs of students and to bring about true progress in the world around us, we need an education model that fosters independence and develops competent, capable,...