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Clinical Operations Director
1 month ago
Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Operations Management State Clinical Director
Looking for rewarding work in an organization dedicated to making a positive impact in the lives of others? Bring your human services expertise and clinical leadership/supervision skills to a team-based workplace that puts people first. As the State Clinical Director, you will be responsible for the development and oversight of clinical or specialty services within a state or grouping of states in support of residential or vocational programs, or an independent clinical service line.
* Services and Support:
* Oversee clinical team as assigned by monitoring delivery of clinical supports and implementation of clinical programming; ensure consistent, engaging, and relevant services are delivered to the individuals served.
* Participate in meetings regarding program development, policies, procedures, program evaluation, etc. related to clinical services as needed.
* Establish liaisons with consulting staff (physicians, psychologists, etc.) and mentors to ensure coordinated service delivery to individuals served.
* Oversee implementation of all aspects of clinical services; including strategic planning, vision, growth, and development, profitability, finance, regulatory compliance, quality improvement, stakeholder relations, lobbying, and advocacy.
* Work with operations leadership to assess clinical support options for specialty programs and develop strategies to implement identified options.
* Oversee regulatory and licensing compliance for all clinical supports to individuals served, ensuring adherence to accreditation standards in accordance with national and state guidelines.
* Ensure accurate record-keeping for all clinical services, documents, assessments, progress, and activity; review records and logs to stay abreast of changes in service plans; maintain confidentiality.
* On-call and expected to be available in the event of emergency.
* Stakeholder Relations:
* Manage relations and communications with individuals served, operations leadership, families, neighbors, and the general community with respect to delivery of clinical supports.
* Develop relationship with local and state specialty service/discipline advocacy and legislative groups.
* Maintain and foster relations with state and regional government authorities and referral agencies such as counties, regional centers, managed care contractors, and government administrators.
* Personnel:
* May supervise Clinical Supervisors, clinicians, or other clinical employees, and may provide clinical consultation for other service lines in residential, vocational, or in-home programs.
* Oversee implementation of human resource practices including recruitment, hiring, retention, training, scheduling, processing, record keeping, and management of clinical employees; participate in monthly state-level operations meetings; conduct monthly meetings for clinical personnel.
* Conduct annual evaluations and oversee evaluation process for clinical employees; in consultation with human resource personnel, review written warnings and approve all involuntary terminations for state-level personnel.
* Oversee workers' compensation and employee safety programs; monitor compliance; direct return to work implementation.
* Growth and Development:
* Direct or support state and regional development to serve new populations and drive geographic and service line expansion; encourage and approve new start or other core development initiatives.
* Identify potential candidates for tuck-in or acquisition; assist with diligence and integration planning; assume management of acquired entities.
* Direct state strategy to increase census, maintain occupancy, improve daily attendance, and maximize utilization.
* Financial Management:
* May be responsible for the financial performance of clinical service line; review financial statements; make business decisions.
* Oversee state-wide billing to assure accuracy and compliance with documentation requirements; monitor utilization between authorization, provision of service, and billing.
* Monitor purchasing to maintain budgetary compliance; monitor staffing and state-wide spending.
* Work with Executive Director or Vice President of Operations to develop and implement fair and equitable state wage plans; approve wage status changes for state team according to wage guidelines and budgetary parameters.
Qualifications:
* Master's Degree in human services.
* Four years of related experience with one of year experience in clinical supervision.
* BCBA Certification/Licensure
* Excellent communication and analytical skills.
* Self-motivated and detail-oriented with ability to multi-task.
* Demonstrated skills with motivating team and driving results to meet goals.
Why Join Us?
* Competitive compensation/benefits package.
* 401(k) with company match.
* Paid time off and holiday pay.
* Complex work adding value to the organization's mission alongside a great team of co-workers.
* Opportunity to create high-stakes, meaningful change for individuals.
* Enjoy job security with nationwide career development and advancement opportunities.
We have meaningful work for you - come join our team - Apply Today
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
Sevita is committed to providing equal opportunities to all employees and applicants for employment. We are committed to creating an inclusive and diverse workplace that values and respects the unique talents, experiences, and perspectives of our employees and the people we serve. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, pregnancy, gender identity or any other characteristic protected by law.
Other details
* Job Family Operations Management
* Job Function Management
* Pay Type Salary
* DBA Pennsylvania Mentor
* Hiring Rate $55,000.00
* Travel Required Yes
* Required Education Master's Degree
Apply Now
* Chambersburg, PA 17201, USA
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