Call Center Representative
2 weeks ago
Dr. Jitesh Patel started Advanced with one goal in mind to do the right thing. We aim to continue that mission here every day. We know that our employees are what makes the difference in the care of our patients and we always put our employees and our patients first.
Come work with a purpose and with colleagues who care about you. Grow to your full potential and enjoy the reward of providing compassionate and personalized healthcare.
What we offer:
* A great place to work
* Dedicated to work life balance
* Great hours Monday-Friday (NO nights, NO weekends, NO holidays)
* Paid time off that increases with tenure
* Committed to growth and development:
* Education programs that include tuition, certification and license reimbursement
* Cross training programs for OR RNs and Medical Assistants
* Passionate about our employees:
* Employee appreciation and years of service programs
* Health, dental, vision, life, disability and 401(k)
* 8 weeks paid maternity/new mothers leave program
* All over Metro Atlanta With 15 locations in metro Atlanta, we are sure to have something close to home
What we look for:
* Driven by a desire to make a difference.
* Passionate for providing superior healthcare
* Committed to serving our patients
* Dedicated to teamwork
* Positive, Innovative, and Resourceful
MISSION
The Patient Representative I is responsible for assisting patients by navigating communications and processes related to access to care and clinical management, while effectively working with departments across the organization. They serve as the first point of contact and take ownership of patient requests to deliver an excellent patient experience.
OUTCOMES
* Accurately identifies and responds to the patients needs with an appropriate sense of urgency and enthusiasm.
* Using excellent customer service skills, communicates in an effective and professional manner across all modalities.
* Ensure optimal customer service by utilizing provided feedback to enhance patient experience.
* Utilize departmental and interdepartmental resources to determine appropriate actions required in order to satisfy patient need.
* Adequately communicate through various electronic sources including, but not limited to, Electronic Medical Record (EMR), email, and online chat platforms.
COMPETENCIES
Job Related Competencies:
* Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
* Demonstrates Self Awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
* Resourcefulness: Securing and deploying resources effectively and efficiently.
* Tech Savvy: Anticipating and adopting innovation in business building digital and technology applications.
Cultural Competencies:
Advanced Values:
* People
* Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
* Heart
* Patient Focus: Building strong patient relationships and delivering patient centric solutions
* Service
* Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity
* Excellence
* Cultivates Innovation: Creating new and better ways for the organization to be successful
Behaviors:
* Being Resilient:
* Rebounding from setback and adversity when facing difficult situations
* Self-Development:
* Actively seeking new ways to grow and be challenged using both formal and informal development challenges
* Optimizes Work Processes:
* Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
* Professional Communication:
* Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, while maintaining a professional appearance and tone
QUALIFICATIONS
Basic Qualifications:
Education:
* High School Diploma or GED
Previous, Job Relevant Work Experience:
* 2 years of recent customer service experience, involving direct interaction with customers
* Typing Speed: 50 Words Per Minute, minimum
Preferred Qualifications:
Previous, Job Relevant Work Experience:
* 3+ years of customer experience
* Working experience in call center setting
* Working experience in healthcare setting
* Working knowledge of healthcare insurance benefits
* Fluent in Spanish (preferred not required)
-
Call Center Representative
4 weeks ago
Lawrenceville, United States National Vision Full timeAssists customers with any questions regarding the placing or status of orders and concerns by utilizing our Hybris and retail systems. Provides all necessary support to customer through phone calls, faxes and email. Ensures excellent customer servic eCommerce, Call Center, Representative, Commerce, Retail
-
Call Center Representative
2 weeks ago
Lawrenceville, United States Advanced Urology Full timeDr. Jitesh Patel started Advanced with one goal in mind to do the right thing. We aim to continue that mission here every day. We know that our employees are what makes the difference in the care of our patients and we always put our employees and our patients first. Come work with a purpose and with colleagues who care about you. Grow to your full...
-
Call Center Representative
3 weeks ago
Lawrenceville, United States Advanced Urology Full timeJob DescriptionJob DescriptionDr. Jitesh Patel started Advanced with one goal in mind – to do the right thing. We aim to continue that mission here every day. We know that our employees are what makes the difference in the care of our patients – and we always put our employees and our patients first.Come work with a purpose and with colleagues who care...
-
Inside Sales Representative
4 weeks ago
Lawrenceville, United States Calsak Plastics Full timeThe Inside Sales Representative is the backbone of our sales force. You will consult with new and existing customers to build your book of business through providing outstanding service to meet their plastics needs. The Inside Sales Representative at Calsak Plastics will represent and sell the most extensive selection of trusted performance plastics brands,...
-
Inside Sales Representative
2 days ago
Lawrenceville, United States Calsak Plastics Full timeThe Inside Sales Representative is the backbone of our sales force. You will consult with new and existing customers to build your book of business through providing outstanding service to meet their plastics needs. The Inside Sales Representative at Calsak Plastics will represent and sell the most extensive selection of trusted performance plastics brands,...
-
Permanent Data Center Solutions Architect
2 weeks ago
Lawrenceville, United States Insight Global Full timeJob Description: The Data Center Solutions Architect will be responsible for designing and implementing data center solutions for our clients. The ideal candidate will have experience with HP and Dell technologies, as well as a deep understanding of data center architecture and design principles. The Data Center Solutions Architect will work closely with...
-
Retail Sales Representative Bilingual
2 weeks ago
Lawrenceville, United States Metro by T-Mobile Full timeDescriptionMetro by T-Mobile Authorized Dealer is seeking to hire energetic and sales-driven individuals as a Retail Sales Representative. Retail Sales Representative works with a team of experts to bringing the Metro by T-Mobile brand into the lives of every individual. They explore and qualify all customers for the best products and services Metro by...
-
Inside Sales Representative
1 month ago
Lawrenceville, United States Addison Group Full timeJob DescriptionJob DescriptionInside Sales Representative Are you ready to take your sales career to the next level? We're seeking a dynamic Inside Sales Representative to join our client's team and play a pivotal role in driving success.Hours: Monday-Friday, 8 am - 5 pm, fully onsiteCompensation: $18-$20/hrLocation: Lawrenceville, GAContract to...
-
Georgia Pre-k Lead Teacher
3 weeks ago
Lawrenceville, United States God Chosen Development Center Full timeJob DescriptionJob DescriptionSalary: $25-$30Are you ready to join not just a job but a FAMILY?We are Calling all teachers with BIG HEARTS that love teaching the little ones...Does this sound like you?God Chosen Development Center is one of the most loving schools to work for, with the most ADORABLE kids in town. We are seeking leaders in the education field...
-
Inside Sales Representative
3 days ago
Lawrenceville, United States iTi Tropicals, Inc Full timeJob DescriptionJob DescriptioniTi Tropicals, the leading supplier of tropical and exotic fruit juice concentrates and purees in North America, seeks a bright, energetic and detail oriented person with 1-3 years of internet or inside sales experience, preferably in the food industry. We are looking for a team player with excellent communication skills and the...
-
Maintenance Lead
1 week ago
Lawrenceville, United States Greenwood Star LLC Full timeGreenwood Star is seeking an experienced Maintenance Lead to join our team to assist in daily customer service operations. The ideal candidate will have at least 1+ years experience as a Maintenance Supervisor and is able to manage the demands of a Class A property with excellent customer service skills. Responsibilities: * Rehabilitate all vacant...
-
Maintenance Lead
1 month ago
Lawrenceville, United States Greenwood Star LLC Full timeJob DescriptionJob DescriptionGreenwood Star is seeking an experienced Maintenance Lead to join our team to assist in daily customer service operations. The ideal candidate will have at least 1+ years’ experience as a Maintenance Supervisor and is able to manage the demands of a Class A property with excellent customer service...
-
Make Ready Technician
1 month ago
Lawrenceville, United States Greenwood Star LLC Full timeJob DescriptionJob DescriptionGreenwood Star is seeking an experienced Make Ready/Punch Technician to join our team to assist in daily customer service operations. The ideal candidate will have at least 2+ years’ experience as a Make Ready/Punch Technician and is able to manage the demands of a Class A property with excellent customer service...
-
Maintenance Technician
3 weeks ago
Lawrenceville, United States Greenwood Star LLC Full timeJob DescriptionJob DescriptionGreenwood Star is seeking an experienced Maintenance Technician to join our team to assist in daily customer service operations. The ideal candidate will have at least 1+ years’ experience as a Maintenance Technician and is able to manage the demands of a Class A property with excellent customer service...
-
Administrative Clerk
4 weeks ago
Lawrenceville, United States The Waters Organization Full timeJob DescriptionJob DescriptionLooking for those with customer service, retail, call center, filing, data entry, and administrative related backgrounds! The Waters Organization is looking to fill immediately available customer service/clerical positions with one of the largest employers in the state! Excellent opportunity to get your foot in the door and...
-
Area Sales Manager
2 weeks ago
Lawrenceville, United States Encompass Health Full time**Area Sales Manager** * Lawrenceville, Georgia * Sales and Marketing * 77564 Encompass Health ** Share Job** ** Job Description** **Division:** Sales As a national leader across home health, hospice, and inpatient rehabilitation hospitals, Encompass Health is consistently ranked as a top best-place-to-work in the communities we serve. Our philosophy of...
-
Hose Installation Technician
1 month ago
Lawrenceville, United States PIRTEK Lawrenceville Full timeJob DescriptionJob DescriptionPIRTEK, the nations leading provider for on-site hydraulic and industrial hose replacement is hiring for the position of Hose Installation Technician.Job Description:PIRTEK is looking to hire a Hose Installation Technician to service, assemble and install hoses for a diverse customers base such as manufacturing, construction,...
-
VOIP Technician
2 weeks ago
Lawrenceville, United States G2W Consulting Full timePosition Description:We are seeking VOIP Technician to join the Information Technology Team supporting and assisting teams such as NOC and Radio Team. These on-site position with potential on-call.Minimum Qualifications:• 6 months or more of professional level analyst and systems experience in a large-scale InformationTechnology environment.• Minimum of...
-
VOIP Technician
3 weeks ago
Lawrenceville, United States Synergy America, Inc Full timeJob DescriptionJob DescriptionOur client is seeking a VOIP Technician for a 6+ months contract in Lawrenceville, GA to join the Information Technology Team supporting and assisting teams such as NOC and Radio Team. These on-site position with potential on-call.Skills:· 6 months or more of professional level analyst and systems experience in a large-scale...
-
VOIP Technician
3 weeks ago
Lawrenceville, United States Synergy America, inc Full timeJob DescriptionJob DescriptionOur client is seeking a VOIP Technician for a 6+ months contract in Lawrenceville, GA to join the Information Technology Team supporting and assisting teams such as NOC and Radio Team. These on-site position with potential on-call. Skills:· 6 months or more of professional level analyst and systems experience...