Guest Service Door Person

3 weeks ago


New York, United States Tao Group Hospitality Full time

Overview: The position will provide guest service, hospitality, and venue information to our guests.

Job Description:

* Greets and assists guests coming into and departing the venue.
* Provides information and answers guest inquiries.
* Refers specific guest requests to a leadership designate in Security, Operations, or Marketing.
* Maintains excellence in service and hospitality when interacting with guests and perspective guests.
* Assists in crowd control as necessary.
* Is knowledgeable about the venue layout, setup, entrances and access points.
* Communicates observations to venue leadership.

Experience/Skills/Requirements

* 1-2 years' experience interacting with guests in a hospitality industry role.
* Must have exceptional communication skills.
* Able to apply sound judgment in practical matters.
* Must be able to multitask.
* Can work in a fast-paced environment.
* Must possess & demonstrate superior presentation skills.


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