Guest Service Door Person
2 weeks ago
Overview: The position will provide guest service, hospitality, and venue information to our guests.
Job Description:
•Greets and assists guests coming into and departing the venue.
•Provides information and answers guest inquiries.
•Refers specific guest requests to a leadership designate in Security, Operations, or Marketing.
•Maintains excellence in service and hospitality when interacting with guests and perspective guests.
•Assists in crowd control as necessary.
•Is knowledgeable about the venue layout, setup, entrances and access points.
•Communicates observations to venue leadership.
Experience/Skills/Requirements
•1-2 years' experience interacting with guests in a hospitality industry role.
•Must have exceptional communication skills.
•Able to apply sound judgment in practical matters.
•Must be able to multitask.
•Can work in a fast-paced environment.
•Must possess & demonstrate superior presentation skills.
About Us
ABOUT TAO GROUP HOSPITALITY
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates over 80 branded locations in over 20 markets across four continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathdrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.
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