Scheduling Specialist

2 weeks ago


Allentown, United States St Luke's University Health Network Full time

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Scheduling Specialist is responsible for answering incoming calls and making outbound calls in order to ensure accurate appointment scheduling into data base. Respond to patient's questions and needs by editing, canceling and rescheduling appointments according to department protocols. The Scheduling Specialist is also responsible for accurate and timely registration and verification of all financial information for all services assigned to ensure proper reimbursement.

JOB DUTIES AND RESPONSIBILITIES:

* Accurately completes the scheduling process.


* Provides accurate and timely verification of all financial information for all services to ensure proper reimbursement.


* Registers patient at time of appointment entry.


* Determines patients' financial needs and direct as appropriate.


* Updates and/or communicates correct patient information to appropriate staff, hospital departments, and computer systems.


* Works with coordinator, supervisor and managers for any scheduling, or insurance issues.


* Works with and communicates to departments/physician offices regarding add on patients.


* Monitors and maintains work lists as assigned and handles accordingly.


* Capable of switching between outpatient testing and physician skill sets and outbound and inbound calling functions.


* Respond to patient's questions and needs by editing, canceling and rescheduling appointments according to department protocols.



PHYSICAL AND SENSORY REQUIREMENTS:

Must be able to sit for long periods of time. Must have the ability to hear as it related to normal conversation. Frequent use of hands for data entry.

EDUCATION:

High School diploma or GED.

TRAINING AND EXPERIENCE:

One to two years of call center experience or experience in a medical office, hospital or business office with high patient/customer volumes.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's

St. Luke's University Health Network is an Equal Opportunity Employer.



  • Allentown, United States St. Luke's University Health Network Full time

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission_ of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...


  • Allentown, United States Thermo Fisher Scientific Full time

    As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career...


  • Allentown, Pennsylvania, United States PPL Corporation Full time

    OverviewThe Rhode Island Energy Senior Natural Gas Transportation Specialist position is a hybrid role responsible for the daily scheduling of natural gas supplies on upstream interstate pipelines and storage providers to reliably serve the company's utility customers in accordance with company procedures. In addition, the Senior Natural Gas Transportation...


  • Allentown, United States Sapphire Software Full time

    Are you passionate about wanting to help others? Do you want to have a positive impact on a child's life? Then SapphireK12 is looking for you to join our Sapphire Family of highly skilled and dedicated employees. For over 20 Years SapphireK12 Inc. has been the leading administrative software provider serving the K-12 education community. Our Sapphire...


  • Allentown, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.  In the RoleDeliver results related to individual and...


  • Allentown, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.  In the RoleDeliver results related to individual and...


  • Allentown, United States PPL Corporation Full time

    Overview Professional Level This position is responsible for performing daily/weekly/monthly business processes, independently completing reporting requirements, and leading the development and implementation of new business processes.  Additionally, the position will be capable of resolving complex problems and developing solutions using standard...


  • Allentown, United States PPL Services Corporation Full time

    Responsibilities Professional Level Conduct energy scheduling activities, including development and submission of energy forecasting and backcast files, completing capacity filing requirements, and completing data updates and repairs. Develop ongoing interfaces with various organizations for process and procedure improvements. Responsible for...


  • Allentown, Pennsylvania, United States PPL Corporation Full time

    OverviewProfessional LevelThis position is responsible for performing daily/weekly/monthly business processes, independently completing reporting requirements, and leading the development and implementation of new business processes. Additionally, the position will be capable of resolving complex problems and developing solutions using standard procedures,...

  • Billing Specialist

    3 days ago


    Allentown, United States Cedarbrook Senior Care & Rehab Full time

    _**Cedarbrook Senior Care & Rehab is seeking a FT Clerical Specialist for it’s Financial Department (Business Office).**_ - **Salary is negotiable based on experience.**: - **Experience with Long Term Care billing, Insurance Verifications, and Point Click Care Systems Preferred.**: - **Full-time Monday-Friday**: - **Gathering documents needed**: -...

  • PC Specialist

    2 weeks ago


    Allentown, United States County of Lehigh Full time

    PC Specialist JOB SUMMARY: This position provides desktop support to The County of Lehigh. The individual will be expected to troubleshoot, diagnose and resolve PC and network problems over the phone, in person and utilizing remote assistance utilities. DUTIES AND RESPONSIBILITIES: Provides tier one and two trouble call support Installation and...


  • Allentown, United States Western Lehigh Services & Transport Full time

    Job DescriptionJob DescriptionPOSITION TITLELawn Care Specialist/Laborer - Landscape/SnowDEPARTMENTFieldSALARYRefer to Benefits and CompensationREPORTS TOLawn Crew LeadSUPERVISESNoneWORK WEEK SCHEDULEMonday - Friday; weekends as neededWORK HOURSStart time 7:15am with productive work time starting upon arrival.NUMBER OF MONTHS PER YEAR12The Lawn Care...

  • Contract Specialist

    1 month ago


    Allentown, United States B. Braun Medical Inc. (US) Full time

    Position Summary: The Contract Specialist position offers a wide range of opportunities that include working in a team setting, communicating with various levels of the business along with other departments and owning their own Contract portfolio. They will be a key contributor to the Contract Life Cycle Management of their portfolio that will ensure Master...

  • Contract Specialist

    7 days ago


    Allentown, United States B. Braun Medical Inc Full time

    Position Summary: The Contract Specialist position offers a wide range of opportunities that include working in a team setting, communicating with various levels of the business along with other departments and owning their own Contract portfolio. They will be a key contributor to the Contract Life Cycle Management of their portfolio that will ensure Master...


  • Allentown, Pennsylvania, United States PPL Corporation Full time

    OverviewThis position is responsible for the design, development, and implementation of organization development programs for all PPL departments that enable the achievement of key organizational objectives regarding leadership, competency and professional development, manager and employee assessment, assimilation, training and organizational development...

  • COBRA Benefits Specialist

    45 minutes ago


    Allentown, United States The CKHobbie Group Full time

    Job Description Our client is currently seeking a COBRA Administration Specialist to contribute to the day-to-day operations of benefits administration services. The ideal candidate will be responsible for processing information, handling customer inquiries, and ensuring timely resolution of issues related to COBRA administration. Responsibilities Enter...


  • Allentown, United States PPL Corporation Full time

    Overview This position is responsible for the design, development, and implementation of organization development programs for all PPL departments that enable the achievement of key organizational objectives regarding leadership, competency and professional development, manager and employee assessment, assimilation, training and organizational development...

  • Contract Specialist

    3 weeks ago


    Allentown, United States CrossAmerica Partners Full time

    _**CrossAmerica Partners LP is a leading U.S. wholesale distributor of motor fuels, operator of convenience stores, and owner/lessee of real estate used in the retail distribution of motor fuels. With a geographic footprint of 34 states, CrossAmerica Partners distributes branded/ unbranded petroleum for motor vehicles to approximately 1,800 locations and...


  • Allentown, United States The CKHobbie Group Full time

    Job DescriptionJob Description Our client is currently seeking a COBRA Administration Specialist to contribute to the day-to-day operations of benefits administration services. The ideal candidate will be responsible for processing information, handling customer inquiries, and ensuring timely resolution of issues related to COBRA...


  • Allentown, United States PPL Full time

    Company Summary Statement : As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities PPL Electric Utilities, Louisville Gas and Electric,...