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Case Manager

3 months ago

Santa Fe, United States Santa Fe Recovery Center, Inc. Full time
Job Type

Full-time

Description

Santa Fe Recovery Center is searching for a dynamic and motivated Case Manager for our Detox Program in our Santa Fe Offices. Qualified candidates should have previous case management experience and certification (CPSW).

The SFRC Detox Program provides a foundational level of care for individuals who seek sobriety and recovery from substance use. SFRC utilizes both Medically Monitored and Social model of detoxification that provides essential medical care for non-life threatening conditions by trained staff who monitor and supervise withdrawal symptoms. SFRC's Detox Program provides safe, 24-hour supervision, observation, and support by qualified personnel for clients who are intoxicated or are experiencing withdrawal symptoms. Qualified personnel includes medical providers, nurses, therapists, case managers, and medical technicians.

Role Description:

The Case Manager will report to the Chief Prevention and Recovery Officer. This position works as part of the interdisciplinary team to facilitate and coordinate clients' continuum of care activities, ensuring optimum utilization of community resources, service delivery, and compliance with external agencies and referral sources requirements. The Case Manager facilitates and prepares the clients for success in their next phase of treatment and when returning to their community.

Compensation and Benefits for the Case Manager:

Salary: We offer a competitive salary based on experience.

Case Manager - Detox Benefits:
  • A generous PTO package (3 weeks of PTO, 7 paid holidays, 3 floating holidays, & 2 mental health days)
  • Medical, Dental, and Vision insurance (90% to 100% premium covered by employer)
  • ST and LT disability
  • Pet insurance
  • Opt-in 401k with 4% match

Duties and Responsibilities of the Case Manager - Detox
  • Assess the needs of the clients at admission to determine with the client the goals and the level of assistance required to achieve goals.
  • Continue to follow up with clients throughout treatment to ensure that basic needs are addressed, including required documentation, to allow the client to move forward and achieve goals at discharge.
  • Assures clients who may be discharged early are prepared with resources.
  • Liaison with community services to assist the client with identified goals and needs.
  • Liaison with family, friends, partners, and outside resources to create a supportive environment and ensure continuity of care.
  • Educate the participants on behavioral health, promoting healthy resources, and daily skills training to provide the highest quality person-centered care.
  • Work closely with other members of the clinical team in addressing daily concerns, intervening if crisis intervention is required, and offering additional directives for care to provide the highest quality person-centered care.
  • Assist participants in developing an aftercare plan so that they will feel confident upon exiting the program that they have the resources required to facilitate the continuity of care.
  • Uphold participant confidentiality in accordance with company policies and procedures and local, state, and federal laws and regulations.
  • Maintain case files and other required documentation according to agency policies.
  • Regularly identify and maintain relationships with new employment, housing, medical, and other community resources.
  • Schedule personal business and legal appointments and general case management for clients.
  • Ensure all documentation is completed in a timely manner.
  • Facilitate a Capital Recovery group weekly.
  • Other duties as assigned.

Requirements

Skills/Knowledge/Abilities:
  1. Excellent written and verbal communication skills with the ability to effectively communicate with diverse populations
  2. Cultural and diversity understanding and awareness
  3. Interpersonal skills that promote and encourage teamwork
  4. Advanced knowledge of HIPAA and confidentiality
  5. Advanced knowledge of behaviors and emotions related to addiction
  6. Advanced knowledge of community and referral resources for clients' diverse needs
  7. Skills in documenting effective case management notes
  8. Proficient use of standard office equipment and systems: phone, copier, the computer including Microsoft Office Word and Outlook tools.
  9. Ability to coordinate volunteer and vocational activities for participants
  10. Critical thinking/problem solving
  11. Ability to manage a variety of tasks and organize workload
  12. Attention to detail
  13. Maintain effective professional relationships with all levels within the organization
  14. Familiarity with community resources including mental health, social, financial, educational, housing, employment, childcare, and other support that may be required.
  15. Ability to build rapport with clients

Education and Experience:
  1. High School/GED required
  2. Addiction treatment counseling: 1 year (Preferred)
  3. Case Management certification (Required) - ACM (Accredited Case Manager), CCM (Certified Case Manager, RN-BC), or CPSW (Certified Peer Support Worker)
  4. Current CPR/First Aid Certification (or willingness to become certified)
  5. Unrestricted NM Driver's License

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