Attendant, Breakfast
3 weeks ago
Job Location
Brady Hotel - New Florence, MO
Job Description
Job Knowledge and Responsibilities
- Setting up and maintaining the breakfast bar as required by brand standards
- Preparing foods such as fresh fruit, coffee and juices from concentrates
- Follow menu requirements as provided by the brand
- Wiping up spills
- Washing serving equipment and returning to storage
- Returning reusable food supplies to storage
- Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors
Service Orientation
- Support guest service as the main focus of the hotel
- Interacts with guests
- Communicates special requests made by guests
- Actively participates in guest service initiatives
- Providing personalized service to all guests
Communication, Collaboration, and Teamwork
- Assists the housekeeping team with side work and laundry as needed.
- Assists in maintaining the cleanliness of the pool/spa, restrooms, and fitness center.
Planning, Organizing, and Accountability
Stocking coffee, juice and milk machines or dispensers
- Setting up serving dishes/trays, utensils, cups and other paper products
- Setting out/arranging cold food, such as pastries, cereals, etc.
- Clearing and cleaning tables as they are vacated
Initiative, Problem-Solving, and Decision Making
- Taking inventory of food, beverages and supplies needed for each day
- Ordering or purchasing food supplies
- Preparing and setting up hot food items
- Restocking items consistently throughout the breakfast hours and for the next day
- Listening and responding to guests' requests and complaints
Support the Mission of Warrenton Oil Company
- Provides gracious hospitality towards all customers.
- Create a productive and positive atmosphere; have a good relationship with all associates and other departments.
- At all times strive to represent hotel and brand in the most professional, courteous manner
- Advise the Company of any actions/situations that pose a threat to any employee, customer, or guests.
- Observe safety and security procedures and uses equipment and materials properly
Job may require other duties as assigned.
Qualifications
- High school diploma or equivalent
- Experience Serving food.
- Previous guest service experience.
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