Senior Customer Service Rep

1 day ago


Simi Valley, United States FASTSIGNS Full time

Fast-growing visual communications company seeks Customer Service Rep person with interest in Project Coordination. The successful candidate:

* Serves as first point of contact for walk-ins, email, and telephone customers.
* Works with management and support teams to satisfy customers and generate revenue in line with company's vision and values.
* Responsible for sales activities from lead generation through project management.
* Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.

Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.

The successful candidate has:

* Inside Sales 3+ years experience
* Customer Service skills and experience
* Sign shop experience

Open to applicants with and without a college degree.

We offer these benefits:

* Generous compensation above industry average
* Paid time off - vacation and sick days
* Participation in bonus program
* Medical, Dental, Vision, and Life Insurance provided at no charge for employee.

We look for a talented person adept at:

* Working with customers at front counter doing consultative sales
* Providing detailed communications via email, phone, in person
* Consulting, troubleshooting, problem-solving to create signs for customers
* Meeting sales targets (monthly and annually)
* Scheduling appointments as needed

We provide a company culture that is:

* Team-oriented - cooperative and collaborative
* People-oriented - supportive, focused on fairness; enjoys interacting with people
* Detail-oriented - focused on quality and precision

FASTSIGNS of Simi Valley has been in business for 20 years. We are a small business and veteran owned. We love a challenging and fun environment and look forward to growing our team



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