See more Collapse

New Patient Intake Coordinator

2 months ago


Clifton Park, United States US Oncology, Inc. Full time

Overview

Pay Range: $19.00 - $23.48 per hour

Are you someone who's compassionate and loves a good work-life balance? If your answer is yes, then continue reading

SCOPE: Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely manner. Answers all incoming calls and directs calls to appropriate personnel. Serves as a liaison between patient and medical staff. May include outside scheduling and/or surgical scheduling responsibilities. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Answers all incoming calls; assesses callers' needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner.
* Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets up in system with appropriate documentation and coding.
* Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel. Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR).
* Collects co-pays, deductible and other out of pocket amounts at time of visit. Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage. Arranges for patients to have financial counseling as needed.
* Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice. Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested. Prepares correspondence, memos, forms and other typing as requested by supervisor.
* May schedule outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre-certification as required.
* May communicate to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed.
* May be responsible for follow up on all pre-operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed.
* May be responsible for scheduling post-operative follow up appointments with Physicians. Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure.

Qualifications

MINIMUM QUALIFICATIONS:

High school diploma or equivalent required. Minimum five years office experience, preferably in a medical office setting. Knowledge of medical terminology and coding required. Must have excellent communication skills, written and verbal. Proficiency in Microsoft Office (Outlook, Word, Excel) required.

COVID-19 vaccination is required. We will consider accommodations for disability and religious based reasons.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

COMPETENCIES:

* Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is quick learner in the technical/functional area; accesses and uses other expert resources when appropriate
* Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.
* Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty
* Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.
* Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.

What we offer you:

* Health, dental, and vision
* PTO Plan with holidays separate
* Weekends off
* 401(k) with company match
* Tuition reimbursement
* Life Insurance


We have other current jobs related to this field that you can find below

  • Intake Coordinator

    4 weeks ago


    Overland Park, United States Responsive Centers for Psychology & Learning Full time $18 - $20

    Intake CoordinatorWe are a growing private practice providing high-quality behavioral health and psychiatric care in Overland Park, Kansas. Responsive Centers for Psychology and Learning (RCPL) is a leading provider of outpatient behavioral health services. Our dedicated team of mental health professionals supports the mental and emotional health of over...

  • Intake Coordinator

    4 weeks ago


    Overland Park, United States Responsive Centers for Psychology & Learning Full time $18 - $20

    Intake CoordinatorWe are a growing private practice providing high-quality behavioral health and psychiatric care in Overland Park, Kansas. Responsive Centers for Psychology and Learning (RCPL) is a leading provider of outpatient behavioral health services. Our dedicated team of mental health professionals supports the mental and emotional health of over...


  • Brooklyn Park, Minnesota, United States PrairieCare Full time

    Patient Intake Coordinator, Assessment and Intake Department, Weekend RoleCategoryClinician - Counselor, Therapists, Social WorkerJob LocationsUS-MN-Brooklyn ParkTypeFull-TimeAbout UsWe are a psychiatric healthcare system, dedicated to providing mental healthcare for all, with seven locations in the Minneapolis/St. Paul metro area, and two additional sites...


  • Brooklyn Park, United States PrairieCare Full time

    Patient Intake Coordinator, Assessment and Intake Department, Weekend Role Category Clinician - Counselor, Therapists, Social Worker Job Locations US-MN-Brooklyn Park Type Full-Time About Us We are a psychiatric healthcare system, dedicated to providing mental healthcare for all, with seven locations in the Minneapolis/St. Paul metro...


  • Buena Park, United States Orange Hospice Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryPaid time off Join Orange Hospice as an Intake Coordinator where you will play a crucial role in ensuring seamless patient intake processes and providing exceptional customer service. As an integral part of our healthcare facility, you will be responsible for handling medical records, patient services,...


  • Buena Park, United States Orange Hospice Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryPaid time off Join Orange Hospice as an Intake Coordinator where you will play a crucial role in ensuring seamless patient intake processes and providing exceptional customer service. As an integral part of our healthcare facility, you will be responsible for handling medical records, patient services,...


  • Tinley Park, United States At Home Quality Care Full time

    **Job** **Title/Position**:Intake Coordinator **Pay**:$18.00 - $21.00 per hour pending experience **Benefits**: Medical, Dental, Vision, 401k and life insurance; access to employee paid Aflac plans; paid vacation and sick/personal time. **Reports To**:Regional Director of Operations **WHO ARE WE?** **At Home Quality Care** was founded in 1983 in a rural...

  • Intake Coordinator

    1 month ago


    Winter Park, United States Advanced Recovery Systems Full time

    Overview: **We are looking to add Intake Coordinators to our team Full Time!** Highly Desireable: Sales experience (Timeshares, automotive, real estate, high end retail); Hospitality and Call Center customer service experience Pay range $17 to $20 per hour **End of year bonuses! Biannual reviews for possible pay increases!** Persons who meet the minimum...


  • Rego Park, United States At Home Solutions, LLC Full time

    AT Home Solutions, LLC seeks a bilingual Intake Coordinator. This person must receive and coordinate all referrals, including notification of insurance providers for prior authorization and services covered. In addition, they are enrolling new patients and doing necessary follow-ups on referrals and enrollments, using discretion and independent judgment in...


  • Orland Park, United States HomeHealth Advantage Inc Full time

    We are Home Health Advantage. A patient centered, home health agency looking for a full-Time Intake Coordinator for our rapidly growing organization. We are searching for an ideal candidate with experience working in the home health care industry that is reliable, organized, a team player, and who has great attention to detail. The Intake Coordinators are...


  • Orland Park, United States Home Health Advantage INC. Full time

    Job DescriptionJob DescriptionWe are Home Health Advantage. A patient centered, home health agency looking for a full-Time Intake Coordinator for our rapidly growing organization.We are searching for an ideal candidate with experience working in the home health care industry that is reliable, organized, a team player, and who has great attention to...


  • Galena Park, United States Interim Healthcare - Houston Full time

    Interim HealthCare, one of the nation’s leading providers of home care is seeking a licensed LVN Intake Coordinator to join our all star intake team at our Pearland office. This role provides centralized intake functions in order to gather pertinent patient/client, clinical and financial information to optimize quality care.Essential Functions:Acts as a...


  • Galena Park, United States Interim Healthcare - Houston Full time

    Interim HealthCare, one of the nation’s leading providers of home care is seeking a licensed LVN Intake Coordinator to join our all star intake team at our Pearland office. This role provides centralized intake functions in order to gather pertinent patient/client, clinical and financial information to optimize quality care.Essential Functions:Acts as a...


  • Deer Park, United States Interim Healthcare - Houston Full time

    Interim HealthCare, one of the nation’s leading providers of home care is seeking a licensed LVN Intake Coordinator to join our all star intake team at our Pearland office. This role provides centralized intake functions in order to gather pertinent patient/client, clinical and financial information to optimize quality care.Essential Functions:Acts as a...


  • Galena Park, United States Interim Healthcare - Houston Full time

    Interim HealthCare, one of the nation’s leading providers of home care is seeking a licensed LVN Intake Coordinator to join our all star intake team at our Pearland office. This role provides centralized intake functions in order to gather pertinent patient/client, clinical and financial information to optimize quality care.Essential Functions:Acts as a...


  • New Hyde Park, United States M&N Home Care Services LLC Full time

    Job DescriptionJob DescriptionJob Summary: M&N HOME CARE is seeking a top tier CDPAP Intake Coordinator for our Bronx office. The perfect candidate will understand the regulations governing the home care field, related to Medicare, Medicaid and other insurances, and is committed to excellence in patient care. The Intake Coordinator is responsible for...


  • New Hyde Park, United States Parker Jewish Institute for Health Care and Rehabilitation Full time

    Job DescriptionJob DescriptionIntake Coordinator-Home Care/HospiceFull TimeRN or LPNParker Jewish Institute's Community Health Services program is seeking an experienced licensed clinician to oversee the intake function for Parker's community programs-ensuring patients accepted to the program are appropriate and evaluated timely by home care and...


  • New Hyde Park, United States Parker Jewish Institute for Health Care and Rehabilitation Full time

    Intake Coordinator-Home Care/HospiceFull TimeRN or LPNParker Jewish Institute's Community Health Services program is seeking an experienced licensed clinician to oversee the intake function for Parker's community programs-ensuring patients accepted to the program are appropriate and evaluated timely by home care and hospice staff. This is role is key in...


  • Clifton Springs, United States Careerbuilder-US Full time

    Job Summary: In accordance with the organization's mission, vision and values, the COTI Intake Coordinator is responsible for the overall coordination of admissions and client tracking to FLACRA's Residential, Addictions Crisis Center (ACC) Services as well as coordination of COTI clients. Must Have Qualifications: High School Diploma or GED...

  • Intake Specialist

    2 months ago


    Floral Park, United States CareLink Home Care Full time

    Job DescriptionJob DescriptionThis is a full-time on-site role for an Intake Specialist at Care Link Homecare. The Intake Specialist will be responsible for handling the intake process for new clients, including gathering necessary information, assessing eligibility, and coordinating care plans. They will work closely with the Care Management team to ensure...