Server
3 weeks ago
We are looking for a motivated Server to join our team
You will contribute to a unique and memorable dining experience by providing friendly, responsive service to all our guests.
Each server’s primary objective is to show our guests such a marvelous time, they will want to return.
We are a people-first company that puts the needs of our guests and team above all others. We’re setting out to find unique team members to help us grow and operate at the highest level.
We are creating opportunities through our growth to add to a team of highly motivated restaurant and hospitality professionals who share our values and help us take our family of restaurants to the next level.
We are a company that has a passion for creating an EXPERIENCE that is unique and rememberable. Our team drives that experience through the care and effort we put into our food, service, and coaching. We are looking for servant-oriented team members that will embrace the challenge to ensure that every interaction with our guests, fellow team members, and community is done with care and integrity. We strive for excellence, professionalism, and integrity in all we do.
Embrace outrageous fun with our teams located in the Gulf Shores area today
Activities & Responsibilities
Primary
- Promote, work, and act in a manner consistent with the mission of Sassy Bass
- Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services
- Monitor and observe guests’ dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
- Take food or beverage orders from guests.
- Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
- Inform guests of menu changes and daily specials and make recommendations you genuinely feel your guests will enjoy.
- Write guests’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Garnish and decorate dishes in preparation for serving.
- Serve food or beverages to guests and prepare or serve specialty dishes at tables as required.
- Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine.
- Describe and recommend wines to guests.
- Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Bring wine selections to tables with appropriate glasses and pour the wines for guests.
- Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Remove dishes and glasses from tables or counters and take them to the kitchen for cleaning.
- Prepare checks that itemize total meal costs and sales taxes.
- Collect payments from guests.
- Thank guests for their visit and invite them to return.
- Clean tables or counters after guests have finished dining.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up the server station, taking out the trash, or checking and cleaning the bathroom.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
- Attend all scheduled employee meetings and offers suggestions for improvement.
- Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
- Fill in for fellow employees where needed to ensure guest service standards and efficient operations.
- Provide guests with information about local areas, including giving directions.
- Cash registers, Point-of-sale terminals, POS software, and workstations
- Credit card processing machines
- Personal computers, tablets, smartphones and/or handheld devices
- Software - Office suite, web-based applications, etc.
- Commercial use cutlery
- Paging controllers
- Previous experience as a server
- Ability to memorize all the ingredients in both the menu as well as daily/weekly specials
- General knowledge of wine, cocktails, and beer
- Ability to stand, walk, and carry food trays for prolonged periods of time
- Ability to effectively listen to and respond to customer needs
- Must have a courteous, friendly, and professional demeanor
- Ability to multitask efficiently
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